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I hereby notify you of my decision to terminate the contract relating to the Facelab service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Facelab: Easy Method
What is Facelab
Overview
Facelab is a photo-editing app focused on face and body editing tools such as retouching, skin smoothing, and makeup effects. It is offered as a mobile app with in-app purchases and subscriptions.
Where it is distributed
The app is primarily distributed through mobile app stores (Apple App Store and Google Play) and may also offer account management on a developer web interface.
How to cancel Facelab
On iOS (App Store)
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top, then tap Subscriptions.
- Select Facelab from the list, then tap Cancel Subscription.
- Cancel at least 24 hours before renewal to avoid the next charge. Access continues until the billing period ends.
On Android (Google Play) and on the web
- Open the Google Play Store app → Menu → Subscriptions → select "Facelab: Face & Body Editor" → Cancel subscription. Keep a screenshot of the confirmation.
- If you manage a subscription on the web and a cancel option exists, log in → Billing or Subscription → Cancel. If no self-service option, email facelab@irontech.mobi with your account email, subscription ID, and transaction details to request cancellation.
- For guidance and references, see the cancellation notes at Postclic - Facelab cancellation.
What happens when you cancel
Access after cancellation
When you cancel via the App Store or Google Play, you retain access to paid features until the end of the current billing period. The subscription will not renew after that period.
Billing and account data
Charges already processed are generally not reversed by Facelab; refunds for in-app purchases are handled by the platform (Apple or Google).
If you emailed the developer for a web subscription cancellation, expect them to request identifying and transaction details to process your request.
Will I get a refund?
General refund policy
Facelab’s stated policy (as summarized in available guides) indicates completed services are non-refundable and unused portions of free trials are forfeited once a subscription is activated.
Platform-specific refunds and exceptions
- For in-app purchases on the App Store or Google Play, refunds must be requested through Apple or Google via their "Report a Problem" processes; Facelab does not directly process those refunds.
- If you believe you were misled or charged incorrectly for a web purchase, you may escalate the matter with your payment provider or consumer grievance forum if developer response is unsatisfactory. See platform guidance at Postclic - refund notes.
Facelab plans and pricing
Pricing summary
Below are in-app one-time purchase items listed from App Store India data. Prices reflect store listings and may vary or change over time.
Notes on accuracy
One listing (₹3.10) appears anomalous and may be a pricing error or scraping artifact; treat it with caution when relying on store listings.
| Plan | Price | Period | Features |
|---|---|---|---|
| Selfie Beauty Tune & Retouch | ₹599.00 | One-time | Basic beauty retouch tools |
| Selfie Beauty Tune & Retouch (higher tier) | ₹669.00 | One-time | Basic beauty retouch tools (higher price tier) |
| Premium Selfie Retouch Editor | ₹389.00 | One-time | Retouching tools |
| Premium Selfie Editor | ₹399.00 | One-time | Advanced selfie editor |
| Beauty Tools & Face Editing | ₹519.00 | One-time | Beauty toolset & face editing |
| Beaty Tools for Your Pictures | ₹169.00 | One-time | Simple beauty tools |
| Premium Tools for Selfie Edits | ₹749.00 | One-time | Enhanced selfie editing toolkit |
| Premium Portrait Tune & Fix | ₹3.10* | One-time | Full portrait tuning & fix tools |
Your consumer rights in India
General legal expectations
Indian consumer protection principles expect digital services to clearly disclose cancellation and refund terms. Misleading subscription practices can form the basis for a consumer complaint.
Practical routes for remedies
- For purchases via the App Store or Google Play, seek refunds through those platforms' official processes.
- For web purchases where no refund policy is stated, options include raising disputes with the payment provider, filing complaints with consumer grievance forums, or approaching local consumer courts if evidence supports deceptive practices.
Customer experiences
Positive feedback
Some users find Facelab easy for beginners and appreciate its simple editing tools, filters, and playful transformation effects.
Negative feedback
- There are recurring reports of unexpected or immediate charges after “free” trials and trouble cancelling subscriptions promptly.
- Users also report app instability (freezes, crashes, lag) and features that don’t perform as advertised.
Documentation checklist
Items to collect before contacting support
- Account email used with Facelab.
- Subscription ID or transaction receipt from Apple/Google (store receipts).
- Date and time of charge and the amount charged.
- Screenshot(s) of subscription status, cancellation confirmation, or unexpected charges.
Where to send documentation
If cancelling via web or requesting developer action, include the above in your email to facelab@irontech.mobi. For platform purchases, use Apple or Google support channels and attach receipts/screenshots.
Common mistakes
Assuming canceling the app removes the subscription
Deleting the app does not cancel your subscription. You must cancel through the App Store, Google Play, or the web billing portal.
Missing the cancellation window
Many users are charged because they did not cancel at least 24 hours before the renewal. Always cancel well before the renewal date and keep confirmation evidence.
Also avoid relying solely on trial-period reminders; record the renewal date when you subscribe.
Comparative recap
Quick comparison
| Aspect | Facelab | Typical app-store alternatives |
|---|---|---|
| Cancellation method | App Store / Google Play / web contact | Usually platform-managed subscriptions with in-app or store cancellation |
| Refund route | Apple/Google handle in-app refunds; developer does not process platform refunds | Similar - platforms handle store refunds |
| Common user issues | Reports of deceptive billing, crashes, and missing advertised features | May vary; reputable alternatives often offer clearer trial/refund policies |
After cancelling
Next steps
- Keep cancellation confirmation and store receipts until you verify no further charges occur.
- If charged after cancellation, contact the platform (Apple or Google) immediately for dispute/resolution.
Helpful links
Address
Developer / contact location
Facelab (listed entity details) - 265 Burwood Hwy, Burwood East VIC 3151, Australia.
Support contact
For web or developer-managed subscription issues, email facelab@irontech.mobi and include the documentation checklist items above.