Cancellation Facetune: Easy Method

What is Facetune

Overview

Facetune is a photo-editing app focused on improving selfies and portraits with tools for skin smoothing, detail enhancement, and background edits.

It is offered as an app and as web-based subscriptions managed through different platforms (website, Google Play, App Store).

Who makes it

Facetune is developed by Lightricks Ltd., a company that distributes the app via its website and major app stores.

Subscription management and refunds can depend on where you purchased the plan (website vs platform stores).

How to cancel Facetune

Web (facetuneapp.com)

• Log in to your Facetune account dashboard on facetuneapp.com.
• Go to Plan details → click “Cancel Subscription”. Do not simply delete the app from your device.
• Cancelling at least 48 hours before renewal is advisable to avoid being charged for the next period.

Google Play (Android) and App Store (iOS)

• Google Play (Android): Open Google Play → tap your profile → Payments & subscriptions → Subscriptions → select Facetune → Cancel subscription.
• App Store (iOS): Open Settings on iPhone/iPad → tap your name / Apple ID → Subscriptions → find Facetune → Cancel subscription.
• Important: Deleting the app will not cancel the subscription on either platform; follow the steps above.

What happens when you cancel

Access after cancellation

After cancelling, you typically retain access to paid features until the end of the current billing period.

Your subscription will not renew at the next billing date if cancellation was successful.

Renewals and billing

Cancellations must be completed through the purchase platform to stop future billing (website, Google Play, or App Store).

Allow at least 48 hours before renewal as a buffer to ensure the cancellation processes in time.

Account data

Cancelling a subscription does not necessarily delete your account or photos; check account settings for data removal options.

Retain copies of receipts and confirmations if you plan to request refunds or escalate disputes.

Will I get a refund?

Web purchases (facetuneapp.com)

Facetune offers a full refund within 14 days of your first purchase via the website as a voluntary policy.

To request this, contact Facetune support with your receipt and the signup email used for the purchase.

Google Play refunds

Refunds for purchases made through Google Play must be requested via Google Play’s refund system.

Some situations (duplicate or unauthorized charges) may be accepted for refund; Facetune support may ask for a receipt screenshot to assist.

App Store (iOS) refunds

App Store purchases are refunded only through Apple’s system; Facetune does not process App Store refunds directly.

Use Apple’s refund request flows or contact Apple Support if you need an App Store refund.

Facetune plans and pricing

Pricing overview

The following prices are the in-app purchase amounts listed on the Indian App Store for Facetune (iOS).

App Store listings do not always specify the billing period or exact plan durations; confirm before purchase.

Notes on accuracy

Google Play pricing in India was not publicly available in the provided data and is not included here.

Prices below reflect the exact strings provided from the verified App Store listings.

Your consumer rights in India

Web purchases and voluntary refund policy

Facetune’s website purchase policy includes a 14-day right to a full refund for first-time web purchases as a voluntary refund policy.

You must provide receipt and signup email to obtain this web refund under the policy.

App Store and Google Play purchases

Purchases via App Store or Google Play are subject to those platforms’ refund and cancellation rules.

Facetune can provide instructions and may assist with evidence, but final refund decisions for platform purchases are controlled by Apple or Google.

Escalation and enforcement

If refunds are declined or support is unresponsive, consumers may escalate via bank chargeback, platform disputes, or consumer protection authorities in India.

Retain documentation and follow platform complaint channels or file a report with local consumer forums if required.

Customer experiences

Positive feedback

Some users report that the app is fun, smooth, and effective for facial editing and aesthetic adjustments.

Users appreciate precision tools and ease of producing polished portraits.

Negative feedback

Common complaints include unexpected recurring charges, especially after free trials, and difficulty obtaining refunds.

Users also report slow or absent customer support responses and occasional confusion over dual subscriptions (website vs App Store billing).

Documentation checklist

What to keep

• Purchase receipt or order confirmation (email or screenshot).
• Account signup email and username used for the purchase.
• Subscription ID or transaction ID from App Store / Google Play / bank statement.

Supporting evidence

• Screenshot of active subscription in your account dashboard or platform subscription screen.
• Cancellation confirmation screenshot or email if available.
• Record dates (purchase, trial start/end, attempted cancellation, renewal charge).

Common mistakes

Deleting the app without cancelling

Many users assume removing the app stops billing. This does not cancel the subscription and recurring charges may continue.

Always cancel via the platform where you purchased (website, Google Play, or App Store) and save confirmation.

Missing timely cancellation window

Waiting until the renewal day can result in a charge; cancelling at least 48 hours before renewal is safer.

Also verify whether the App Store or Google Play trial converted automatically and which account was charged.

Comparative recap

Channels compared

The table below summarizes cancellation steps and which party handles refunds for each purchase channel.

Key differences

Web purchases are refunded by Facetune under its 14-day policy; platform purchases follow platform rules.

After cancelling

Confirm cancellation

Save a screenshot or email confirmation of the cancellation and monitor your next bank or card statement for any unexpected charges.

If you see further charges, gather documentation and contact the platform support or your bank for dispute options.

Helpful links

Official Facetune website and account dashboard: https://www.facetuneapp.com/

For App Store or Google Play refunds, use the respective platform refund tools (via Apple Support or Google Play). Facetune cannot directly issue App Store refunds.

Address

Company mailing address

P.O. Box 1168, Kfar Saba, Israel.

This is the postal address associated with Lightricks, the developer of Facetune.

Support contact

For account issues, billing questions, or refund requests for web purchases, contact Facetune support via the official site dashboard.

For App Store or Google Play purchases, use Apple or Google support channels for refund requests.