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I hereby notify you of my decision to terminate the contract relating to the Filmora service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Filmora: Easy Method
What is Filmora
Overview
Filmora is a consumer-focused video editing application by Wondershare that provides tools, effects and cloud features for creators. It is offered as subscription plans and one-time perpetual licenses.
How it is sold
Filmora subscriptions and purchases are available directly from Wondershare, through app stores (Apple App Store, Google Play) and via resellers. Billing and refund rules differ by purchase channel.
How to cancel Filmora
Cancel via iOS (App Store)
- Open iOS Settings → tap your Apple ID → Subscriptions → select Filmora product → Cancel Subscription.
- Uninstalling the app does not cancel the subscription; you retain access until the end of the paid period.
Cancel via Google Play
- Open Google Play Store → Menu → Subscriptions → select FilmoraGo (or Filmora) → Cancel subscription.
- Uninstalling the app does not cancel the subscription; access remains for the paid period.
Cancel via Wondershare Account (Web)
- Log into your Wondershare Account Center → Plan & Products or Manage Subscription → Cancel subscription.
- Follow on-screen prompts to confirm cancellation; access continues until the end of the billing term.
Cancel recurring payments via PayPal / Card
- For PayPal: log into PayPal → Settings → Payments → Manage automatic payments → find Wondershare/Filmora → Cancel.
- For card payments: contact your bank or card issuer to stop future charges if you cannot cancel via the seller.
What happens when you cancel
Access and renewal
After cancellation you keep access to paid features until the end of your current billing period. Automatic renewal stops at the next cycle.
Account and data
Your Wondershare account remains active; cloud storage or subscriber-only features may be restricted after expiry. Keep local copies of projects and assets you need.
Will I get a refund?
Direct web purchases (Wondershare)
Wondershare generally does not refund “change of mind” requests, but some direct purchases may be eligible under a 30-day refund policy.
Refunds for direct web purchases can be considered for issues like wrong product or significant technical failures if conditions are met.
App Store and Google Play purchases
- Purchases made through Apple or Google must follow Apple/Google refund processes; Wondershare does not process those refunds.
- Request refunds from Apple or Google directly if you purchased via their stores.
Filmora plans and pricing
Pricing summary
Below are the commonly available Filmora plans and the INR prices supplied in the verified data. Prices and availability may change; this is a snapshot for reference.
Notes about pricing
Some plans may be sold via resellers (e.g., Techjockey) or promotions; taxes may be extra. Verify at checkout before purchase.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Individual Basic | ₹839.99 | Monthly | 2.3M+ assets; 1 GB cloud; upgrades; 4K export; no watermark |
| Individual Advanced | ₹2,999.99 | Annual | Basic + 10 GB cloud; AI features; 1,000 AI credits/month |
| Individual Perpetual (one-time) | ₹4,179.99 | One-time | 1,000 AI credits (one-time); 2.3M+ assets; 1 GB cloud; Filmora 14 updates |
| Student Monthly (1 PC) | ₹1,630.99 | Monthly | Discounted student price |
| Student Annual (1 PC) | ₹3,342.99 | Annual | Discounted student price |
| Student Perpetual (1 PC) | ₹4,075.99 | One-time | Discounted student price |
| Advanced Annual - via Techjockey | ₹3,399 (excl. taxes) | Annual | Export without watermark; 100+ advanced features; 1,000 AI credits/month; 10 GB cloud |
| Perpetual - via Techjockey (Windows) | ₹3,399 (excl. taxes) | One-time | 1,000 AI credits; 1 GB cloud; Filmora 14 updates; no watermark |
Your consumer rights in India
Legal context
India does not offer a statutory 14-day automatic cancellation right like the EU for digital services. Consumer protection depends on contract terms and platform policies.
Practical steps for Indian consumers
- Cancel subscriptions using the correct channel (App Store, Google Play, Wondershare account, PayPal/bank).
- If requesting a refund, do so promptly - Wondershare’s direct 30-day consideration window is the main relevant policy for web purchases.
- Keep records of receipts, transaction IDs and cancellation confirmations to support any dispute or chargeback with your card issuer.
Customer experiences
Positive feedback
Some users report long-term satisfaction with Filmora’s editing tools, stable performance for content creation, and occasional free upgrades.
Others have praised prompt and courteous customer support in certain cases and the availability of creative assets and AI features.
Negative feedback
Reviews and forum posts also include complaints about billing issues, refund denials, unexpected auto-renewals, and inconsistent customer support experiences.
Some users report problems such as frequent crashes, locked features after purchase, trial-to-paid billing confusion and dissatisfaction on refunds.
Documentation checklist
Essential documents to keep
- Order confirmation, invoice or receipt showing purchase details and date.
- Transaction ID or payment reference from your bank, PayPal or card statement.
- Screenshots of subscription settings, cancellation confirmation screens and any error messages.
When disputing a charge
- Compile email correspondence with Wondershare or app-store receipts and support ticket numbers.
- Record dates and steps taken to cancel and any responses from support for evidence.
Common mistakes
Assuming uninstall cancels subscription
A frequent error is deleting the Filmora app and believing the subscription is cancelled. Uninstalling does not stop auto-renewal; cancellations must be done on the billing platform.
Waiting too long to request refunds
Delaying a refund request can reduce eligibility. For direct web purchases, refunds may be considered within a 30-day window; for app-store purchases, follow Apple/Google timelines.
Comparative recap
Channel comparison
The table below compares cancellation channels, refund handling and relative ease based on available policies and common experiences.
Key takeaways
Cancel where you purchased. Refund chances are highest for eligible direct web purchases within 30 days; app-store refunds must go through Apple/Google.
| Channel | How to cancel | Refund handling | Ease (1=hard, 5=easy) |
|---|---|---|---|
| App Store (iOS) | Cancel via iOS Settings → Subscriptions | Refunds via Apple only | 4 |
| Google Play (Android) | Cancel via Google Play → Subscriptions | Refunds via Google only | 4 |
| Wondershare Web (Direct) | Log into Wondershare Account → Manage Subscription → Cancel | Possible under Wondershare 30-day conditions for direct purchases | 3 |
| PayPal / Credit Card | Cancel recurring payment in PayPal or contact bank/card | Stop future charges; refunds subject to seller/bank rules | 3 |
After cancelling
Immediate steps
- Save cancellation confirmation and screenshots of subscription status showing cancellation.
- Keep local backups of important projects and exported files before subscription features expire.
Where to get help
Find official guidance on cancellation and subscription terms at the Filmora subscription FAQ and Wondershare refund policy pages:
Address
Corporate address
Room 1001, Block D, Building 5, Shenzhen Software Industry Base, No. 14 Haitian Road 2.
Hi‑Tech Park, Nanshan District, Shenzhen, Guangdong, China.