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Fireflies.Ai

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Sender
How to Cancel Fireflies.Ai Subscription | Postclic
Fireflies.Ai
JWALA HERI MARKET, PASCHIM VIHAR WZ‑97B
110063 TEK CHAND COMPLEX India
support@fireflies.ai
Cancellation of Fireflies.Ai contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Fireflies.Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Fireflies.Ai
JWALA HERI MARKET, PASCHIM VIHAR WZ‑97B
110063 TEK CHAND COMPLEX , India
support@fireflies.ai
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Fireflies.Ai. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Fireflies.Ai: Easy Method

What is Fireflies.Ai

Quick description

Fireflies.Ai is an AI meeting assistant that records, transcribes, and summarizes voice conversations across video conferencing platforms.

It helps teams capture notes, extract action items, and search meeting transcripts automatically.

How it is typically used

Teams connect Fireflies to calendars or conferencing apps to auto-join meetings and generate transcripts and summaries.

It also offers add-ons such as AI Credits for advanced processing and summaries.

How to cancel Fireflies.Ai

Cancel on the web

  • Open the Fireflies web app and go to Settings → Account Settings → Manage Subscription → Cancel Subscription.
  • Follow the on-screen prompts to confirm cancellation; you will remain on the paid tier until the current billing cycle ends.
  • Official guide: Manage Fireflies account & subscriptions.

Cancel on mobile and AI Credits

  • iOS (App Store): You cannot cancel inside the Fireflies app. Open iPhone Settings → Your Name → Subscriptions and cancel the Fireflies subscription there.
  • Android (Google Play): Open the Google Play app → Payments & subscriptions → Subscriptions and cancel Fireflies. Fireflies cannot cancel Play or App Store subscriptions for you.
  • AI Credits (web add-on): In the web app go to Settings → Account Settings, under “AskFred & AI Credits” click “Cancel subscription” or go via Billing → AI Credits → Edit → Cancel.
  • Mobile instructions reference: How to cancel on iOS/Android.
  • AI Credits cancellation help: Cancel AI Credits subscription.

What happens when you cancel

Account and billing status

After cancellation you stay on your paid tier until the end of the current billing cycle, then your account is downgraded to the Free plan.

Charges stop after the cancellation takes effect; retain proof of the cancellation confirmation for disputes.

Data and access

Recordings and transcripts remain accessible after downgrade according to the plan’s retention rules and your account data settings.

AI Credits or other add-ons remain active until their billing period ends, even after you cancel them.

Will I get a refund?

Web purchases - refund rules

  • Monthly plans: Full refund if you have used ≤ 3 meetings and you cancel within 7 days. Otherwise, a pro‑rated refund may be available; a US$3 Stripe processing fee applies.
  • Annual plans: Full refund if you have used ≤ 20 meetings and you cancel within 7 days. Pro‑rated refunds are not available for annual plans.
  • Refund processing takes about 5 - 10 business days to reflect on the original payment method; a saved card must be on file.
  • Official refund policy: Fireflies refund policy.

Other refunds and exceptions

  • AI Credits add‑ons are non‑refundable under the standard policy.
  • App Store and Google Play purchases are governed by Apple and Google refunds; Fireflies cannot directly issue those refunds.
  • If billing continues after cancellation through a platform, contact both the platform (Apple/Google) and Fireflies support with proof.

Fireflies.Ai plans and pricing

Overview of common plans

Official Fireflies pricing is published in USD; INR values below are approximate conversions for India (approx. ₹83 - 84/USD for 2024 - 2025).

Third‑party reseller offers may show different private-activation prices; exercise caution with unofficial resellers.

Price table (approximate INR)

Plan Price Period Features
Pro (Annual billing) ₹830 approx. Monthly (billed annually) Unlimited transcription, AI summaries, 8,000 mins storage/seat
Pro (Monthly billing) ₹1,500 approx. Monthly Unlimited transcription, AI summaries, 8,000 mins storage/seat
Business (Annual billing) ₹1,580 approx. Monthly (billed annually) Unlimited transcription, summaries, storage, video recording, team analytics
Business (Monthly billing) ₹2,430 approx. Monthly Same as above, higher monthly rate
Pro (Reseller Offer) ₹399 Monthly Private activation; highly discounted unofficial offer
Business (Reseller Offer) ₹799 Monthly Private activation; heavily discounted unofficial offer

Your consumer rights in India

Cooling-off and fair billing

Under Indian consumer protection norms users have rights to fair billing and reasonable cancellation terms.

Fireflies’ conditional refund windows for web purchases (7 days with limited usage) align with typical cooling-off expectations, subject to their stated conditions.

Remedies for unfair practices

  • If you face unauthorized billing, hidden charges, or cancellation difficulties, these may be unfair trade practices under Indian law.
  • Affected consumers can file complaints with the Consumer Commission or use the National Consumer Helpline to lodge grievances.
  • For platform purchases (App Store/Play), use Apple/Google refund procedures in addition to raising a complaint if needed.

Customer experiences

Positive feedback

Many users praise Fireflies for its easy interface, fast and accurate transcriptions, AI summaries, and action‑item extraction.

Some India‑based reviewers report strong productivity gains from real‑time notes and coaching features.

Negative feedback and concerns

  • Reported issues include billing problems (charges after cancellation) and difficulty cancelling when email access changes.
  • Privacy concerns have been raised about recordings starting without clear consent, and UI problems on mobile cancellation flows.
  • For community reviews: Fireflies on Trustpilot.

Documentation checklist

Before you contact support

  • Account email and user ID used for the subscription.
  • Proof of purchase: invoice, card statement, and saved payment method details.
  • Date/time of cancellation attempt and screenshots confirming cancellation or continued charges.

If you request a refund

  • Count of meetings used (≤3 for monthly full refund, ≤20 for annual full refund within 7 days).
  • Saved card must be on file for web refunds to process; note the US$3 Stripe processing fee for pro‑rated refunds.
  • Reference the refund policy when submitting a ticket: Refund policy.

Common mistakes

Typical cancellation errors

Attempting to cancel inside the Fireflies iOS app: this does not stop App Store billing. Always cancel via iPhone Settings → Subscriptions.

Similarly, cancelling in the Fireflies app on Android will not stop Google Play billing; cancel in the Google Play app.

Documentation and reseller pitfalls

Failing to save cancellation confirmations or transaction records makes disputes harder to resolve.

Relying on heavily discounted reseller offers without verifying legitimacy can lead to unsupported accounts and unexpected billing issues.

Comparative recap

Quick side‑by‑side

Method How to cancel Refunds Period
Web Settings → Account Settings → Manage Subscription → Cancel Subscription Web refunds governed by Fireflies policy; monthly/annual rules apply Monthly / Annual
iOS (App Store) iPhone Settings → Your Name → Subscriptions → Cancel Refund via Apple App Store policies; Fireflies cannot directly refund Monthly / Annual
Android (Google Play) Google Play app → Payments & subscriptions → Subscriptions → Cancel Refund via Google Play policies; Fireflies cannot directly refund Monthly / Annual
AI Credits (web add‑on) Settings → Account Settings → AskFred & AI Credits → Cancel or Billing → AI Credits → Edit → Cancel AI Credits are non‑refundable under standard policy Monthly

After cancelling

Immediate steps to confirm

  • Check your email for the cancellation confirmation and save it.
  • Monitor your card or bank statement for any further charges; keep timestamps and screenshots.

Where to get help and next actions

Address

Local address on record (may be unrelated)

JWALA HERI MARKET, PASCHIM VIHAR WZ‑97B, TEK CHAND COMPLEX, 110063 New Delhi, India.

Note: This India address may or may not correspond to Fireflies.Ai’s global entity. Use web help and support channels for official account and billing matters.

FAQ

To cancel your Fireflies.Ai subscription on the web, open the Fireflies web app, go to Settings → Account Settings → Manage Subscription → Cancel Subscription, and follow the prompts. Remember to keep proof of your cancellation.

Yes, after canceling your Fireflies.Ai subscription, you will retain access to your recordings and transcripts according to the plan's retention rules until the end of the current billing cycle. Keep proof of cancellation for any disputes.

For monthly plans, you can receive a full refund if you cancel within 7 days and have used 3 or fewer meetings. Annual plans offer a full refund if you cancel within 7 days and have used 20 or fewer meetings. Refunds are subject to processing fees.

You cannot cancel your Fireflies.Ai subscription directly in the app. For iOS, go to iPhone Settings → Your Name → Subscriptions. For Android, open the Google Play app → Payments & subscriptions → Subscriptions. Always keep proof of your cancellation.

If you cancel your Fireflies.Ai subscription, your AI Credits will remain active until the end of their billing period. To cancel AI Credits, go to Settings → Account Settings → AskFred & AI Credits and follow the instructions.