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Cancel FOXIT
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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Foxit service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Foxit: Easy Method
What is Foxit
Overview
Foxit is a software company that provides PDF editing, creation, e-signature and collaboration tools for individuals and businesses.
Products are offered as desktop apps, web/cloud services and mobile apps, and subscriptions generally auto-renew until cancelled.
Key characteristics
Foxit focuses on lightweight performance, PDF workflow features (OCR, compression, redact) and integrations with common platforms.
Licensing and purchases can be made directly from Foxit or via third-party stores (App Store, Google Play) and resellers.
How to cancel Foxit
Cancel a direct (web/Foxit) subscription
- Open the Foxit product interface or log in at the Foxit account portal where you manage subscriptions.
- Find the subscription or billing section and select Cancel or Turn Off Auto-Renew.
- If you cannot cancel in the product, contact Foxit support and request cancellation, keeping your order details ready.
- Note: Cancelling stops future billing but does not automatically trigger a refund; see Foxit terms.
Cancel App Store (iOS) or Google Play (Android) purchases
- App Store (iOS): Open Apple Settings > your name > Subscriptions, then find the Foxit subscription and Cancel.
- Google Play (Android): Open Google Play Store > Menu > Subscriptions, select the Foxit subscription and Cancel.
- Foxit cannot cancel or directly refund subscriptions purchased through Apple or Google; you must use the store.
What happens when you cancel
Access and billing
Cancelling a subscription stops future automatic renewals and future billing cycles.
Most subscriptions remain active until the end of the paid period even after cancellation.
Account and data
Your account and documents typically remain accessible according to the product terms and any storage limits on the plan.
Export important data or documents before expiry if you need uninterrupted access after the paid period ends.
Will I get a refund?
Foxit direct purchase refund rules
- Non-subscription direct purchases: eligible for return within 14 days from receipt.
- Monthly direct subscriptions: refundable if cancelled within 7 days of initial purchase.
- Annual prepaid subscriptions (direct): refundable within 14 days of initial purchase; after that you must fulfill the full-year payment.
- Defective product exception: in rare cases Foxit may issue a discretionary refund less order/banking fees (around 5%) if product fails to conform and sufficient proof is provided.
See Foxit’s Refund Policy for full details.
Third-party purchases and other limits
- Purchases through the App Store or Google Play are subject to Apple’s or Google’s refund rules; Foxit defers to those third-party policies.
- Foxit’s product terms note that subscriptions auto-renew until cancelled and cancellation does not automatically create a refund obligation.
Foxit plans and pricing
Summary
The table below lists representative pricing and plans found for India from App Store and selected resellers.
Prices may vary by channel and taxes; confirm at purchase.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| PDF Editor (annual via App Store, macOS) | ₹9,900 | Yearly | Basic PDF Editor (desktop/web), AI Assistant |
| PDF Editor+ (annual via App Store, macOS) | ₹14,900 | Yearly | PDF Editor+, includes eSign & Smart Redact |
| Foxit AI Assistant (annual add-on via App Store, macOS) | ₹4,999 | Yearly | AI Assistant add-on |
| Foxit PDF Editor (annual, via Techjockey) | ₹6,300 excl. GST (≈₹7,434 incl. GST) | Yearly | PDF Editor (subscription) via reseller |
| Foxit PDF Editor+ (annual, via Techjockey) | ₹7,139 excl. GST (≈₹13,599 equiv.?) | Yearly | PDF Editor+ via reseller |
| Foxit PDF Editor Suite for Teams (1-year license, New Smart Computer) | ₹10,452 | Yearly (1-year license) | Team PDF Editor Suite |
| Foxit PDF Editor 1 User Perpetual (New Smart Computer) | ₹14,049 | Perpetual | One-time perpetual license |
| Foxit PDF Editor Pro 2024 (one-time, MyLeadsMantra) | ₹9,999 | Perpetual (one-time) | Third-party listed price; verify authenticity with seller |
Your consumer rights in India
Statutory protections
Indian consumer rules have been updated to include protections for digital goods and services, with typical return windows for digital content introduced in mid-2022.
These statutory rights may allow returns or refunds for digital content in a short cooling-off period, but practices and enforcement can vary.
Practical escalation steps
If you believe Foxit’s policy conflicts with your statutory rights in India, gather documentation and first contact Foxit support.
If unresolved, you may escalate to the National Consumer Helpline or file a grievance via appropriate government e-commerce complaint channels.
Customer experiences
Positive feedback
Users commonly praise Foxit for fast performance, useful PDF features (OCR, compression, editing) and a lightweight interface.
Some reviewers highlight the value of advanced tools like Smart Redact and eSign in higher-tier plans.
Negative feedback
Complaints reported include difficult onboarding, subscription and auto-renewal frustrations, delayed or denied refunds, and slow support responses.
Recurring billing despite cancellation and license activation issues appear in multiple user reports; verify cancellation confirmation and billing statements.
Documentation checklist
What to gather before requesting cancellation or refund
- Order number, invoice or receipt showing purchase date and payment method.
- Subscription ID or account email used to buy the product.
- Screenshots of billing/renewal charges and cancellation screens (if any).
- Copies of communications with Foxit support and any error messages for defective product claims.
Why this matters
- Clear documentation speeds support reviews and any discretionary refund decisions.
- For third-party purchases, store receipts and transaction IDs are required by Apple/Google for refunds.
Common mistakes
Expecting automatic refunds after cancellation
Many users assume cancelling also issues a refund. Foxit’s terms say cancellation stops future billing but does not automatically grant refunds.
Always check the refund window and submit a refund request promptly if eligible.
Contacting the wrong channel
Another common mistake is asking Foxit to cancel or refund an App Store/Play Store purchase. Those transactions must be handled through the store.
Also, contacting a reseller rather than Foxit for direct purchases can delay resolution; confirm your purchase channel first.
Comparative recap
Quick platform comparison
| Platform | How to cancel | Refund eligibility | Notes |
|---|---|---|---|
| Web / Foxit direct | Cancel via Foxit product interface or contact Foxit support. | Direct refund rules apply (14 days for non-subscription; 7 days monthly; 14 days annual initial). | Cancellation stops future billing; refunds not automatic. See Foxit Refund Policy. |
| App Store (iOS) | Cancel via Apple Settings > Subscriptions. | Subject to Apple’s refund policy; Foxit cannot process cancellations/refunds for App Store purchases. | Use Apple support for refund requests. |
| Google Play (Android) | Cancel via Google Play Store > Subscriptions. | Subject to Google Play refund rules; Foxit defers to Google for refunds. | Use Google Play support for refunds and disputes. |
After cancelling
Recommended checks
Confirm cancellation receipt or on-screen confirmation and keep a screenshot or email for your records.
Monitor your card or account statement to ensure future renewals stop.
Useful links
Foxit Product Terms: https://www.foxit.com/product/foxit-product-terms-of-service.html
Foxit Refund Policy: https://www.foxit.com/support/refund-policy.html.html
Address
Head Office
Foxit Software - Main HQ
39355 California Street, Suite 302, Fremont, CA 94538, USA
Notes about contacting Foxit
When contacting Foxit support, provide your order details and preferred contact method. If purchased via a reseller or app store, contact that seller/store first for cancellations or refunds.