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Golookup

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Termination letter drafted by a specialized lawyer
Sender
Golookup Cancel Subscription | Postclic
Golookup
1000 N West Street, Suite 1200
Wilmington United States
support@golookup.com
Cancellation of Golookup contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Golookup service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Golookup
1000 N West Street, Suite 1200
Wilmington , United States
support@golookup.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Golookup. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Golookup: Easy Method

What is GoLookup

Service overview

GoLookup is an online people-search and public-records service that offers background checks, phone-number lookups, and report access on individuals.

The service markets trial access followed by paid memberships that allow unlimited reports during the billing period.

How it is sold

GoLookup commonly advertises a low-cost trial (e.g., $1 for a short trial) that converts to a recurring membership unless cancelled.

User reports indicate charges and subscription terms may be confusing at sign-up; review reports link below for examples.

How to cancel GoLookup

Primary recommended steps

  • Contact GoLookup customer support immediately - use both email and phone if available.
  • Request explicit cancellation of the subscription and ask for written confirmation (email/text).
  • Attempt cancellation early in the billing cycle to avoid full-period charges.

If self-service does not work

  • Take screenshots of any failed cancellation attempts in the account settings or app.
  • If online/account cancellation appears ineffective, escalate by emailing support and your payment provider.
  • Consider contacting your bank or card issuer to block future charges (ask for a stop or dispute unauthorized renewal).

What happens when you cancel

Access after cancellation

GoLookup states that cancelling should stop future renewals but may leave access until the end of the paid period.

However, some users report access or billing behavior that did not match the advertised timing; keep confirmation records.

Renewal and data retention

Canceling should prevent automatic renewal on the next billing date if processed correctly.

GoLookup may retain account data per its privacy policy; request data deletion if required and keep proof of requests.

Will I get a refund?

Official trial/refund guidance

GoLookup advertises a short trial period (e.g., 5-day trial) during which cancelling should avoid subscription charges.

Officially, refunds may be limited to specific cases and timing; ask support for their refund policy in writing.

Practical refund expectations

  • Many users report unexpected charges larger than the advertised $1 trial (examples: $16.98, $68, etc.).
  • Refunds are often partially granted or denied; be prepared to escalate and provide documentation if disputing charges.

GoLookup plans and pricing

Published pricing (USD)

Plan Price (USD) Period Features
5-day trial $1.00 One-time / 5 days Limited trial access before subscription
Monthly membership $22.83 Monthly Unlimited reports during membership period
3-month membership $52.38 Billed every 3 months Unlimited reports for 3 months

Notes on pricing for India

No India-specific INR pricing was published; card processors typically convert USD charges to INR at bank rates.

Check your card or bank statement for the exact INR amount and currency conversion details.

Your consumer rights in India

Statutory protections

Under the Consumer Protection Act, 2019, Indian consumers have rights against unfair trade practices, including deceptive pricing and unauthorized charges.

Consumers may be entitled to refunds for services not rendered or for deceptive marketing practices.

How to escalate in India

  • Preserve all evidence (screenshots, emails, receipts) and attempt written cancellation first.
  • File a complaint with the National Consumer Helpline or appropriate consumer forum if unsatisfied.
  • Notify your bank/card issuer and raise a transaction dispute where appropriate.

Customer experiences

What positive reports say

Some users report successful customer-service interactions and that the platform provided useful search results for people or phone numbers.

Positive feedback is relatively limited compared with complaints, but it exists in some consumer posts.

Common negative reports

  • Many reviewers describe misleading “free” or $1 trials converting to higher recurring charges without clear notice.
  • Frequent complaints include difficulty cancelling and limited success obtaining full refunds.
  • Several users report searches returned incomplete or known information rather than new data.

See user reviews for more context: Trustpilot - GoLookup reviews.

Documentation checklist

Immediate evidence to gather

  • Screenshots of the trial offer, pricing, and any “subscribe” confirmation screens.
  • Screenshots or copies of account settings showing cancellation attempts.
  • Transaction receipts or bank statements with the exact charged amounts and dates.

Follow-up records

  • All email exchanges with GoLookup support and any written cancellation confirmation.
  • Dispute communications with your bank or card issuer, including case/reference numbers.
  • Dates and times of phone calls and names of representatives, if available.

Common mistakes

Relying only on in-app cancellation

Many users report that cancelling via account settings did not stop charges in practice.

If you use only the app or an account toggle, also contact support in writing and save confirmation.

Delaying action and poor documentation

Waiting until after the billing date makes refunds harder to obtain; cancel early in the billing cycle.

Failure to record emails, screenshots, and payment receipts weakens your position when disputing charges.

Comparative recap

Quick side-by-side

Feature GoLookup (typical experience)
Ease of cancellation Difficult - many users report needing to contact support directly
Refund likelihood Low to moderate - refunds often partial or denied
Price transparency Mixed - trial advertised as $1 but some users charged higher amounts
Search accuracy Variable - some find useful results, others report limited or inaccurate data

Key takeaway

Expect to document everything, cancel early, and be prepared to escalate through your bank and Indian consumer channels if refund or cancellation is contested.

Use the links below for user reports and a step-by-step cancellation guide shared by a consumer-help site.

After cancelling

Immediate next steps

  • Save written confirmation of cancellation and check your next bank/card statement for unexpected renewals.
  • If charged after cancellation, contact GoLookup support with proof and open a dispute with your payment provider.

Useful external resources

Read user reviews and community reports at: Trustpilot - GoLookup reviews.

See a consumer-written cancellation walkthrough at: JoinChargeback - How to cancel GoLookup.

Address

Corporate mailing address

Lucky2Media, LLC (GoLookup corporate address):

1000 N West Street, Suite 1200, Wilmington, Delaware 19801, United States

Notes about location

No India-based physical cancellation address was identified in public materials; contact support electronically and use your bank for payment disputes if needed.

Similar cancellation services

FAQ

To cancel your Golookup subscription, contact customer support immediately via email or phone, request explicit cancellation, and ask for written confirmation. It's best to do this early in the billing cycle to avoid full-period charges.

If online cancellation fails, take screenshots of the attempts, escalate the issue by emailing support, and consider contacting your bank to dispute any unauthorized charges.

After cancellation, you should retain access until the end of the paid period. However, some users have reported discrepancies, so keep all confirmation records.

Refunds are often limited and depend on the timing of your cancellation. It's advisable to ask Golookup support for their refund policy in writing, as many users report unexpected charges.

Golookup offers a 5-day trial for $1, a monthly membership for $22.83, and a 3-month membership for $52.38. Each plan has its own cancellation terms, so review your contract for specific details.