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Cancellation service #1 in India
Goodnovel is a digital platform for reading and publishing user-generated fiction, offering pay-per-chapter content and in-app coin purchases.
The service is available via mobile apps (iOS and Android) and on the web, and it uses coins and subscription options for access to premium content.
Goodnovel sells coins as one-time in-app purchases and offers weekly membership/subscription tiers in some app stores.
Purchases through App Store or Google Play are processed by those platforms; web purchases are handled directly by Goodnovel.
Source for step summaries: postclic cancellation guide.
When you cancel via App Store or Google Play, auto-renew stops but access typically remains until the end of the paid billing period.
When you cancel on the web, auto-renewal is stopped; any remaining paid period and coins usually remain in your account unless you request deletion.
Accounts and purchased coins are retained unless you explicitly request account deletion from Goodnovel.
Goodnovel’s privacy policy states data deletion requests may be processed within a defined period; check the policy for details.
Goodnovel’s policy indicates fees paid directly to Goodnovel are non-refundable; there is no mention of a 14‑day cooling-off period in its stated terms.
Always check the provider’s current terms and purchase confirmation for the most recent refund rules.
Listed prices below were found in app store in-app purchase listings and reflect common coin packs and weekly memberships in INR.
Monthly or annual subscription pricing in INR was not found in the available sources.
| Plan | Price | Period | Features |
|---|---|---|---|
| 50 COINS | ₹49 | One-time | Unlock chapters / pay per coin |
| 100 COINS | ₹99 | One-time | Unlock chapters / pay per coin |
| 200 COINS | ₹199 | One-time | Unlock chapters / pay per coin |
| 500 COINS | ₹499 | One-time | Unlock chapters / pay per coin |
| 1000 COINS | ₹999 | One-time | Unlock chapters / pay per coin |
| 2000 COINS | ₹1,999 | One-time | Unlock chapters / pay per coin |
| 5000 COINS | ₹4,999 | One-time | Unlock chapters / pay per coin |
| Weekly Subscription | ₹499 | Weekly | Premium membership benefits (app listed) |
| Weekly Membership | ₹999 | Weekly | Higher-tier weekly premium membership |
Under Goodnovel’s terms, direct purchases to Goodnovel are presented as non-refundable; platform purchases retain platform-specific refund rights.
If you bought via App Store or Google Play, you should use Apple or Google’s refund processes for potential reimbursement.
You may request account deletion and data removal from Goodnovel; the provider’s privacy policy describes deletion timing and anonymized data retention.
If you face unresolved issues, you can escalate complaints through Indian consumer protection channels and dispute resolution mechanisms.
Some online validators rate the site as medium‑risk and note no major phishing or malware flags, indicating a level of legitimacy.
For example, a third‑party review provides a medium‑risk score and classification as known/vetted.
Reference: Scam Detector review.
Public reviews include complaints about coins not being credited, high per‑chapter costs, unfinished paid content, and customer service issues.
Users have reported app freezes, purchase glitches, and dissatisfaction on multiple review platforms.
See user reviews: Trustpilot and AppSupports.
Many users assume cancelling auto-renewal guarantees a refund; cancellation stops future billing but does not automatically return paid amounts.
Refund eligibility depends on where you paid (App Store, Google Play, or directly), so verify the correct refund channel before contacting support.
Users sometimes cancel the wrong account (different Apple/Google ID or email), leaving payments active on the billed account.
Always verify the exact account used for purchases and keep receipts to prevent this mistake.
| Method | How to cancel | Refund | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Settings → Apple ID → Subscriptions → Goodnovel | Request via Apple; Goodnovel does not handle App Store refunds | Access until billing period ends |
| Google Play (Android) | Google Play Store → Subscriptions → Goodnovel | Request via Google Play; Goodnovel does not handle Google refunds | Access until current billing ends |
| Web / Direct | Goodnovel account settings → Subscription, or email [email protected] | Goodnovel states direct purchases are non-refundable | Coins/account remain unless you request deletion |
Keep confirmation of cancellation and any support ticket numbers until the billing period ends and your account status is clear.
Monitor your payment method for any unexpected charges and save screenshots of the subscription list showing cancellation.
Goodnovel’s listed company address in public notes is: 8 Burn Road #04‑04 Trivex, Singapore 369977, Singapore.
For direct account cancellation or deletion requests, email: [email protected] and reference your account and purchase details.
For platform purchases (App Store or Google Play), use the platform refund and subscription management channels described above.
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Written by Ayaan Bhatia
eIDAS legal expert · 6 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 6 years.