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I hereby notify you of my decision to terminate the contract relating to the Habio service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Habio: Easy Method
What is Habio
Overview
Habio is a subscription-based habit-tracking app and personal-development platform that helps users set goals, track progress and view basic analytics. It offers free and premium subscription tiers with features unlocked for paid plans.
How it is delivered
Habio is distributed as a mobile app and via direct web subscriptions. Billing may be processed through Apple, Google, PayPal or Habio's own payment system depending on how you subscribed.
How to cancel Habio
Cancel via App Store (iOS)
- Open iOS Settings.
- Tap your Apple ID, then Subscriptions.
- Find "Habio - Simple Habit Tracker" and Cancel Subscription.
- Note: deleting the app does not stop billing.
Cancel via Google Play (Android)
- Open the Play Store app.
- Go to Menu, then Subscriptions.
- Select "Habio - Simple Habit Tracker" and Cancel.
Cancel via PayPal
- Log into your PayPal account.
- Go to Settings → Payments → Manage automatic payments.
- Locate Habio (or Apptember) and Cancel the automatic payment.
Cancel via Habio website or support
- Log in at habio.app and check Profile or Billing / Subscriptions to Click "Cancel".
- Alternatively submit cancellation via the termination form at sub.habio.app/terminate or email support with account details.
- Note: deleting the app alone does not cancel web subscriptions.
What happens when you cancel
Access after cancellation
When you cancel, access typically continues until the end of your current paid period. You retain any features paid for until the subscription expiry date.
Renewals and billing
Cancelling prevents future auto-renewals but does not retroactively stop charges already processed. Ensure the subscription shows as cancelled in the platform you used to pay.
Data and account
Cancelling a subscription does not necessarily delete your account or data. If you want data removed, contact support and request account deletion explicitly.
Will I get a refund?
Refunds through app stores
- Refunds for purchases via the App Store or Google Play are handled by Apple or Google, not Habio directly.
- You must request refunds through the respective platform's refund process.
Direct web and PayPal refunds
- Direct web subscription refunds are reviewed case-by-case; many users report denials or slow responses.
- PayPal disputes can be raised with PayPal; outcomes depend on the seller response and evidence provided.
Practical exceptions and timing
- Google Play sometimes considers refunds if requested quickly (for example, within ~48 hours), but this is at Google's discretion.
- Habio refers to a separate "Money-Back Policy" in its billing terms, but no clear 14-day automatic right is stated for India.
Habio plans and pricing
Overview of common plans
The table below lists reported Indian prices and typical billing periods for Habio subscription tiers as seen in marketplace listings.
Notes on accuracy
Prices are drawn from Indian app listing data and reflect multiple tiered subscription options. Actual in-app prices may vary by device store, promotions or currency rounding.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Weekly Subscription | ₹999 | monthly | Premium access via weekly billing |
| Weekly Subscription (lower tier) | ₹449 | monthly | Premium access via weekly billing (lower price) |
| Weekly Subscription (budget) | ₹269 | monthly | Premium access via weekly billing (budget option) |
| Monthly Subscription | ₹1,299 | monthly | Premium access via monthly billing |
| Monthly Subscription (mid tier) | ₹899 | monthly | Premium access via monthly billing (mid price) |
| Monthly Subscription (premium) | ₹1,799 | monthly | Premium access via monthly billing (higher tier) |
| Yearly Subscription | ₹2,749 | annual | Annual premium access |
| Yearly Premium Subscription | ₹2,299 | annual | Annual premium access (premium tier) |
| Yearly Subscription (lower tier) | ₹1,999 | annual | Annual premium access (budget option) |
| Yearly Subscription (higher tier) | ₹3,649 | annual | Annual premium access (higher tier) |
Your consumer rights in India
Relevant law
Under the Consumer Protection Act, 2019, digital products should clearly disclose auto-renewal terms and refund policies. Sellers must avoid misleading practices and disclose important billing information.
Practical steps for Indian consumers
- Keep records of trial offers, screenshots and transaction receipts showing the advertised terms.
- Dispute unauthorised charges with your bank or card issuer and raise a digital payment complaint if disclosure was inadequate.
- If terms were not clearly disclosed or consent was not obtained, you may seek redress under consumer law, but cross-border enforcement can be challenging.
Customer experiences
Positive feedback
- Some users praise the habit-tracking functionality and the app experience for personal use.
- Technical checks show valid HTTPS and reasonable domain setup on some site-checker tools.
Negative feedback
- Many 1-star reviews allege unexpected charges after low-cost trials, difficulty cancelling, and refusal of refunds.
- Reports include billing that appeared outside of App Store/Play records and slow or unhelpful support responses.
Documentation checklist
What to keep before cancelling
- Order or transaction receipts showing date, amount and payment method.
- Screenshots of the subscription page, trial terms and any confirmation messages.
- Email confirmations or support correspondence related to your subscription.
What to collect if disputing a charge
- Bank or card statements showing the charge line and merchant descriptor.
- Records of cancellation attempts (screenshots, timestamps, confirmation screens).
- Copies of emails sent to support and any replies received.
Common mistakes
Relying on app deletion
Many users assume deleting the app cancels billing. This is incorrect; subscriptions must be cancelled in the store, PayPal or account billing portal.
Missing platform-specific steps
Another common mistake is not checking the platform used for payment. If you subscribed via Apple or Google, cancellations must be done through that store's subscriptions area, not only through the Habio app or website.
Comparative recap
Quick comparison
The table below summarizes cancellation ease, typical refund likelihood and key notes for each payment channel.
How to use this table
Use the channel that matches your original payment method and follow the listed steps to cancel or request a refund.
| Channel | Ease of cancellation | Refund likelihood | Notes |
|---|---|---|---|
| App Store (iOS) | Moderate - cancel in iOS Settings → Subscriptions | Low to moderate - refunds via Apple only | Deleting the app does not stop billing |
| Google Play (Android) | Moderate - cancel in Play Store → Subscriptions | Low to moderate - Google may refund within a short time window | Request refunds through Google Play console |
| PayPal | Moderate - cancel recurring payment in PayPal settings | Variable - dispute via PayPal if needed | Merchant may appear as Habio or Apptember |
| Direct web (Habio) | Variable - cancel via account billing or termination form | Low - refunds are case-by-case and often reported as denied | Keep records and email support if needed |
After cancelling
What to verify immediately
- Confirm the subscription status shows "Cancelled" in the store or account where you paid.
- Check your payment method for any pending or future charges; keep screenshots of cancellation confirmation.
Next steps if you were charged
- Contact your payment provider or bank to dispute unauthorised charges and provide documentation.
- Contact Habio support by email with account details (e.g., habio.app@appdesk.zendesk.com or habio.app@support-team.app) and include proof of cancellation attempts.
- If you used PayPal, cancel automatic payments in your PayPal settings and consider opening a PayPal dispute if appropriate.
Address
Company address
No. 69 Hongen East Road, Economic‑technological Development Zone, Mianyang, Sichuan, China, 621000.
Notes about contacting
Habio appears to be incorporated/operated outside India, which can make enforcement of local consumer orders more complex. Retain all records and escalate via your bank or the Indian consumer forum if necessary.