Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel HOMEBASE
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Homebase service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Homebase: Easy Method
What is Homebase
Overview
Homebase is a cloud‑based workforce management service for small businesses that provides scheduling, time tracking, team communication and hiring tools.
The service is subscription‑based and is used via web dashboards and mobile apps in India and other markets.
Where it is used
Homebase offers distinct entry points: Homebase.ai services (for property or manager dashboards), a smart‑apartment web account, and a consumer mobile app distributed via App Store / Google Play.
Cancellation rules and data‑handling vary by the entry point; this guide explains the differences relevant to India.
How to cancel Homebase
Cancel web subscriptions (Homebase.ai services)
- Provide written notice at least 30 days before the subscription term ends to prevent automatic annual renewal.
- To terminate for convenience at any time, send 30 days' written notice; note that you must pay a pro‑rated early termination fee equal to 50% of the remaining period.
- Keep a copy of the written notice and request written confirmation of receipt from Homebase support or your account manager.
Cancel mobile app / in‑app purchases
- Cancel the subscription through your App Store or Google Play account billing settings to stop future charges from the store.
- An account cancelled via the app.site process shows account data deleted within 48 hours and logs you out; retain screenshots of cancellation confirmations.
Delete smart‑apartment web account
- Request account deletion via Homebase support; verified guidance states support requests lead to immediate deletion of account and data and cancellation of payments/services.
- Ask for written confirmation of deletion and any final billing adjustments.
What happens when you cancel
Account access and renewal
Web subscriptions typically auto‑renew annually unless you give written notice 30 days before term end.
When termination is requested, access may remain until the 30‑day notice period ends, depending on the plan and account status.
Data handling and deletion
For app‑site cancellations, account data is deleted within 48 hours and the user is logged out.
For smart‑apartment accounts, deletion via support is immediate and cancels payments and services.
Financial consequences
Service fees for web subscriptions are non‑refundable once paid, per provider terms.
Early termination of a web subscription typically incurs a pro‑rated early termination fee equal to 50% of the remaining period.
Will I get a refund?
Standard refund policy
For Homebase.ai web service subscriptions, service fees are non‑refundable, even on early termination, according to the provider's terms.
Pre‑paid fees are generally not returned under the stated terms and conditions.
Other refund contexts and exceptions
- Retail returns (global Homebase retail) may allow returns within 30 days in original condition with refunds or exchanges; shipping and handling may not be refundable.
- If you believe terms are unfair or misapplied, you may escalate the matter through Indian consumer remedies such as consumer forums; outcomes are not guaranteed.
Homebase plans and pricing
How this pricing is presented
Pricing shown here is drawn from in‑app store listings and may reflect monthly or annual variants; the store did not unambiguously map each price to a billing cycle.
Confirm exact billing period and VAT/GST treatment in your checkout or billing statements before purchase or cancellation.
Current listing (India, as shown in app store)
| Plan | Price | Period | Features |
|---|---|---|---|
| Essentials Plan (Monthly) | ₹2,999 | Monthly | Advanced scheduling, advanced time tracking, team communication |
| Plus Plan (Monthly) | ₹6,900 | Monthly | Hiring, PTO & time‑off controls, departments & permissions |
| Essentials Plan (Annual?) | ₹29,900 | Likely Annual | Same as Essentials tier billed annually |
| Plus Plan (Annual?) | ₹69,900 | Likely Annual | Same as Plus tier billed annually |
Your consumer rights in India
Statutory context
Homebase's terms do not provide an explicit statutory 14‑day cooling‑off or mandatory refund guarantee for web subscriptions in India.
Indian consumer protection law provides remedies where contract terms are unfair or misleading, but outcomes depend on facts and forum decisions.
Practical enforcement steps
- Keep written records of cancellation requests and billing receipts.
- If a dispute is not resolved with Homebase, consider filing a complaint with the appropriate Consumer Forum or seeking legal advice for unfair terms.
Customer experiences
Positive feedback
Multiple users on platforms such as Capterra praise Homebase for ease of shift creation, user‑friendly scheduling, messaging, time clocks and customer service.
These positive reviews frequently highlight the scheduling and time‑off features as core strengths.
Negative feedback
Some users report billing problems such as continued charges after cancellation or difficulties getting billing cancelled, based on community reports.
These negative experiences emphasize keeping proof of cancellation and checking billing statements carefully after cancelling.
Documentation checklist
Essential documents to keep
- Account email and username used for the Homebase account.
- Subscription invoices and payment receipts showing charges and billing period.
- Screenshots of cancellation confirmations, in‑app cancellation screens, and support ticket numbers.
Additional useful evidence
- Copies of written cancellation notices sent (date‑stamped) and delivery receipts for posted mail if used.
- Records of correspondence with Homebase support and screenshots of account billing screens after cancellation.
Common mistakes
Missing the written notice window
Failing to send written non‑renewal notice at least 30 days before the term ends can cause an automatic annual renewal and immediate billing.
Always check the renewal date on your invoice and calendar a notice deadline well in advance.
Assuming refunds or immediate stop of charges
Assuming a refund or immediate stop to billing without following the provider's written‑notice requirements can lead to unexpected charges and an early termination fee.
Also, forgetting to cancel App Store/Google Play subscriptions separately can result in continued charges after you think you cancelled.
Comparative recap
Quick feature comparison
| Feature | Web (Homebase.ai) | Mobile app / In‑app |
|---|---|---|
| Cancellation notice required | Written notice 30 days before term end for non‑renewal; 30 days' written notice for convenience termination | Cancel through App Store/Google Play billing; app.site cancellation deletes account data within 48 hours |
| Refund policy | Service fees non‑refundable per provider terms | Store refunds governed by App Store/Google Play; app data deletion does not imply refund |
| Data deletion | Dependent on support process; request deletion via support | Account deletion via app.site: data deleted within 48 hours and user logged out |
| Early termination fee | Pro‑rated fee equal to 50% of remaining period | Not explicitly detailed for store subscriptions; store billing rules apply |
After cancelling
Immediate actions
Export any business data you need before requesting deletion and keep local copies of payroll and scheduling records where required for compliance.
Verify that billing has stopped by checking subsequent bank or card statements and the subscription section of your app store account.
If problems persist
- Contact Homebase support through your account and supply proof of cancellation and billing receipts.
- If unresolved, preserve all documentation and consider escalation via Indian consumer complaint channels or legal advice.
Address
Corporate address (for written notices)
HHGL Limited, Witan Gate House, 500‑600 Witan Gate, Milton Keynes, MK9 1BA, United Kingdom.
Send written cancellation notices well in advance (at least 30 days before term end) and request written acknowledgement.
How to prepare the written notice
Include your account name, account email, subscription plan, date you want termination to take effect and a clear statement of non‑renewal or termination.
Send the notice by a traceable method and retain delivery proof; also send the same notice via your in‑service support channel and keep both confirmations.