Cancellation Iboss: Simple Process

What is Iboss

Overview

Iboss is a cloud-based cybersecurity platform that provides web filtering, malware protection, SSL inspection, and data loss prevention for organizations and endpoints.

The service is subscription-based and is commonly used by schools, enterprises, and distributed workforces to enforce internet security policies.

Key capabilities

Iboss operates as a cloud proxy and policy engine to filter content and monitor traffic across devices and networks.

Deployment models and integrations vary by customer; features include content classification, threat blocking, and centralized reporting.

How to cancel Iboss

Cancel via Iboss web (official subscription)

• Log into your Iboss account on the service portal or the account management site where you originally subscribed.
• Locate Subscription or Billing settings and choose Cancel subscription before the next renewal date.
• Note: Web subscriptions typically auto-renew monthly or yearly unless cancelled prior to period end; Iboss web terms indicate no refunds for paid periods.

Cancel via mobile stores (iOS and Android)

• iOS (App Store): Cancel the subscription from your Apple ID subscriptions. For instructions and billing support see Apple Billing & Subscriptions.
• Android (Google Play): Cancel via Google Play > Subscriptions in your Google account. Refunds and disputes for Play purchases follow Google Play policies and developer requests; see general guidance in the linked policies.
• Important: Uninstalling the app does not cancel the subscription. You must cancel in the platform subscription settings or via the Iboss account portal where applicable.

What happens when you cancel

Access and service termination

After cancellation, access typically continues until the end of the paid billing period unless otherwise specified by your plan.

Once the active period ends, cloud services, policy enforcement, and reporting access are usually disabled.

Renewals and data

Auto-renew is turned off when you cancel; you will not be billed for subsequent periods if cancellation is completed before renewal.

Data retention policies may vary. Save exports, logs, or configuration before losing access; contact support or your account admin for specific retention timelines.

Will I get a refund?

Web subscriptions (direct)

Iboss web terms indicate no refunds for paid subscriptions due to the digital nature of the product.

Iboss does offer a free 14-day trial before committing; refunds are generally not available after purchase per the service terms.

App Store and Google Play purchases

iOS/App Store: Refunds (if any) are handled by Apple under Apple’s policies; the developer cannot directly issue Apple in-app refunds. See Apple Billing & Subscriptions.

Android/Google Play: Google may allow refunds within a short window (commonly 48 hours); after that refunds are handled via developer request but final decisions rest with Google. See general refund/cancellation guidance linked below.

Iboss plans and pricing

Pricing availability

No public INR-based pricing for Iboss products in India was found in the verified sources for 2024 - 2025.

Official pricing appears to be listed in USD on provider portals; local pricing or licensing often requires contacting sales or a reseller.

Contact for official price

Contact Iboss sales or an authorised local reseller for a formal quote and pricing in INR.

Your consumer rights in India

Statutory protections

Indian consumers are protected under laws such as the Information Technology Act and the Consumer Protection Act for digital goods and services.

Statutory cooling-off periods (commonly 7 - 14 days) may apply to digital purchases where the product is defective or misdescribed.

Platform purchases and chargebacks

Purchases via Apple App Store or Google Play are subject to those platforms’ refund and dispute processes; you may request refunds through Apple or Google.

If a vendor’s terms contradict statutory consumer rights, you may escalate complaints to consumer forums or the appropriate authority in India.

Customer experiences

Positive feedback

• Enterprise/IT reviews praise content filtering, SSL inspection, ease of deployment, cloud architecture, and vendor support (see industry reviews).
• Some Indian users reported benefits when switching to Iboss, citing improved endpoint security during remote work periods.

Negative feedback

• Several reviews (mostly from the US) report over-blocking of content, performance or stability concerns, and functionality issues.
• In educational contexts users have reported that the product sometimes blocks benign or necessary content, impacting workflows.

Documentation checklist

Required information to cancel or request a refund

• Account email or username used to subscribe.
• Order number, invoice, or transaction ID from the purchase.
• Date of purchase, renewal dates, and subscription period.
• Payment method details and proof of payment (screenshots or bank statement entries).
• Device and platform details (iOS/Android/web) and subscription identifier (App Store/Google Play subscription ID).

Supporting evidence to strengthen a dispute

• Screenshots of billing receipts, subscription pages, or error messages.
• Email correspondence with Iboss support or reseller.
• Description of issue (blocked content, broken functionality) and steps to reproduce it.

Common mistakes

Uninstalling the app instead of cancelling

Many users assume removing the app ends the subscription; it does not. The subscription continues until cancelled in the account or platform settings.

Always cancel in the web portal, Apple ID subscriptions, or Google Play subscriptions as applicable.

Waiting until after renewal

Users sometimes try to cancel after auto-renew has already charged them; refunds are unlikely for direct web purchases per Iboss terms.

Set a calendar reminder ahead of renewal to avoid unwanted charges.

Comparative recap

Channel comparison

After cancelling

Immediate steps

Save any reports, logs, or configuration exports before you lose access at the end of the billing period.

Verify that auto-renew is disabled in your account or platform subscription settings.

Where to get help

For Apple billing and subscription support use Apple Billing & Subscriptions.

For general refund and cancellation guidance related to app-store purchases see the platform guidance and third-party summaries such as the general policy pages linked below.

Guidance on cancelling trials purchased via app stores is available here: Cancel trial purchased via Apple or Google Play.

General refund and developer/Play Store policy summaries: Google/Developer refund guidance (third-party summary).

Address

Registered office

D-46, Flatted Factory Complex, Jhandewalan, New Delhi, Delhi 110055, India.

Notes

This address is provided as a contact location noted in available company records; for sales, support, or legal inquiries contact official channels or your local reseller.

For product-specific support, use the account or platform support channels referenced above.