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Lightbox

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India

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Termination letter drafted by a specialized lawyer
Sender
Cancel Lightbox Easily | Postclic
Lightbox
3rd Floor, 356‑357, MG Road, Sultanpur
110030 Mehrauli India
info@lightbox.co.in
Cancellation of Lightbox contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Lightbox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Lightbox
3rd Floor, 356‑357, MG Road, Sultanpur
110030 Mehrauli , India
info@lightbox.co.in
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Lightbox. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Lightbox: Step-by-Step Guide

What is Lightbox

Overview

Lightbox is a subscription-based SaaS for organising, sharing and collaborating on visual content such as images and videos.

The service is aimed at individuals and teams who need tools to manage visual assets and collaborate online.

Core features

Features include content organisation, sharing controls and collaboration tools, with Pro tiers unlocking additional capabilities.

Exact feature lists are presented in the app store and the service’s marketing materials; pricing and tiers vary by region.

How to cancel Lightbox

Cancel via the app or store

  • Open the app or the platform where you purchased the subscription (for example, Apple App Store).
  • Locate your subscriptions or in‑app purchases and select the Lightbox subscription to cancel.

Contacting Lightbox support

  • If you cannot cancel through the store, contact Lightbox support using the contact options on the official site or the app.
  • Keep your account email, subscription ID and purchase receipt ready when you contact support.

What happens when you cancel

Access and service period

Cancellations take effect at the end of the current billing cycle; you retain access until that period ends.

No new charges are made after cancellation takes effect, but the subscription does not typically end immediately.

Data and account retention

Your account and stored content usually remain available while your subscription is active; post‑cancellation retention depends on Lightbox policies.

Back up important data before cancelling if you need ongoing access to files after the end of the billing period.

Will I get a refund?

Standard policy

Refunds for amounts already paid are typically not provided when you cancel a Lightbox subscription.

This is the standard stated practice in third‑party guides and Lightbox terms. Source

Exceptions and terminations

If the service terminates your subscription for conduct or terms violations, Lightbox’s terms indicate there is no refund for the current billing period.

For details on termination and refund exceptions see the Lightbox terms. Source

Lightbox plans and pricing

Pricing overview

Prices below are taken from the Apple App Store listing for India (sourced from verified data).

Actual features per tier are summarized from the listing and may be subject to change.

Plan Price (INR) Period Features
Pro (Monthly) ₹299 One-time / in‑app purchase Unlocks Pro features (expanded modes and capabilities)
Yearly Pro Subscription ₹799 Yearly Pro features for one year
Pro (Lifetime) ₹999 Lifetime One-time payment for lifetime Pro access

Your consumer rights in India

Statutory rights

Indian consumer law offers protections for digital goods and services, but statutory application can vary by case and service type.

Section references and detailed case application should be checked with a legal advisor for specific disputes.

How it applies to Lightbox

  • There is no explicit statutory 14‑day cooling‑off right listed publicly for Lightbox subscriptions; company policy appears to govern refunds. Source
  • Consumers may still have remedies under the Consumer Protection Act 2019, but Lightbox’s published terms do not explicitly acknowledge a 14‑day refund right. Source

Customer experiences

Positive feedback

Publicly available review profiles show few or no clearly positive Trustpilot entries for Lightbox review profiles.

Users seeking positive-case examples may need to consult direct app store reviews or community forums.

Negative feedback

Trustpilot reviews for lightboxglobal.com report recurring patterns of negative experiences, highlighting customer service and refund difficulties. Source

Independent guides also report that refunds are typically not provided and cancellations take effect at period end. Source

Documentation checklist

Essential purchase records

  • Order receipt or invoice from the App Store or payment provider.
  • Subscription ID or transaction ID associated with the purchase.

Account and communication records

  • The email address tied to the Lightbox account.
  • Screenshots of the subscription page and any in‑app cancellation screens.
  • Copies of emails or chat transcripts with support, if any.

Common mistakes

Assuming immediate termination

Many users expect cancellation to stop access immediately; instead, cancellations usually remain active until the billing period ends.

Example: cancelling mid‑month typically keeps the subscription active until month‑end and does not trigger an immediate refund.

Not preserving proof

Users sometimes fail to save receipts or support correspondence and then cannot prove purchase or cancellation attempts.

Always save the App Store receipt and any support messages before contesting a charge.

Comparative recap

Key terms summary

The table below summarises the most important points about cancellation, refunds and user experience for quick comparison.

Use it to decide next steps if you plan to cancel or dispute a charge.

Topic What to expect Source
Cancellation timing Effective at end of current billing cycle joinchargeback
Refund policy Refunds typically not provided for amounts already paid Lightbox terms
Public reviews Mostly negative reviews reporting support and refund difficulties Trustpilot

After cancelling

What to check immediately

  • Confirm cancellation in your App Store or payment platform and save confirmation screenshots.
  • Verify that no new charges occur after the end of the billing cycle.

Useful links

Address

Registered address

3rd Floor, 356‑357, MG Road, Sultanpur, Mehrauli, New Delhi 110030, India.

Notes about postal cancellation

No specific postal cancellation address or mail‑in cancellation process is listed publicly on the official site.

If you plan to send certified mail or an escalation, include the account email, transaction details and copies of receipts to support your request.

Similar cancellation services

FAQ

To cancel your Lightbox subscription purchased through the Apple App Store, open the app or store, locate your subscriptions, and select Lightbox to cancel. Keep a record of your cancellation.

When you cancel your Lightbox subscription, access continues until the end of the current billing cycle. No new charges will occur after cancellation takes effect.

Typically, refunds are not provided for amounts already paid when you cancel a Lightbox subscription. Review your contract for specific terms regarding refunds.

When contacting Lightbox support for cancellation, have your account email, subscription ID, and purchase receipt ready to expedite the process.

Yes, if Lightbox terminates your subscription due to violations of terms, there is no refund for the current billing period. Check Lightbox's terms for more details.