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I hereby notify you of my decision to terminate the contract relating to the Lightx service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation LightX: Easy Method
What is LightX
Overview
LightX is a photo-editing app and web service that offers AI-powered tools, filters, overlays and standard editing features. It operates on subscription and one-time credit models to unlock premium capabilities.
Who uses it
Users include casual photo editors and creators who want quick AI edits, as well as more advanced users who need cloud storage and bulk AI credits. Plans differ between the website and in-app stores.
How to cancel LightX
Cancel via App Store (iOS)
- Open Apple Account Settings on your iPhone or iPad.
- Tap Subscriptions and select LightX.
- Choose Cancel and confirm at least 24 hours before renewal to avoid auto-renewal.
Cancel via Google Play (Android)
- Open the Google Play Store app on your Android device.
- Tap Menu → Subscriptions and select LightX.
- Tap Cancel subscription and confirm; do this at least 24 hours before renewal.
Cancel via Web / LightX website
- Log in to your LightX account on the website and go to Account → Subscription or Billing.
- Select the active subscription and choose Cancel; access continues until period end.
- If you purchased directly on the website, manage and cancel from this dashboard.
What happens when you cancel
Access after cancellation
When you cancel, you retain access to premium features until the current billing period ends. There is no immediate loss of access for the time already paid.
Renewal and auto-renew
Cancellation prevents the next auto-renewal. If you do not cancel before the platform-specific cutoff (typically 24 hours), you may be charged for the next cycle.
Data and account
Your account and any saved projects or cloud storage remain per LightX terms. If you delete your account separately, saved data may be removed according to LightX retention rules.
Will I get a refund?
General refund policy
LightX states payments are non-refundable for partially used periods or unused services unless specified in their Refund Policy or required by law.
App Store and Google Play purchases
Purchases made via Apple App Store or Google Play are handled by those marketplaces. LightX does not directly issue refunds for in-app purchases made through these platforms.
Exceptions and legal rights
- If the service is defective or an applicable law requires a refund, you may be eligible for repayment or dispute resolution.
- Marketplace refunds follow Apple or Google policies and procedures; contact the marketplace for requests.
LightX plans and pricing
Available plans
Below is a summary of LightX pricing for India. Website and in-app prices differ; verify where you purchased before cancelling or requesting support.
Note on differences
Website subscriptions and one-time credit purchases are managed directly by LightX. App Store purchases are billed through Apple and subject to App Store offerings.
| Plan | Price | Period | Features |
|---|---|---|---|
| Starter (Website) | ₹0 | Lifetime | 5 daily free AI credits, basic editor, 1GB cloud storage |
| Pro Subscription (Website) - Monthly | ₹499 | Monthly | 1000 AI credits/month, unlimited tools, no watermark, unlimited storage |
| Pro Subscription (Website) - Yearly | ₹3,200 (≈₹266.66/month) | Annual | Same as Pro Monthly, billed yearly |
| AI Credits (Website) - One-time | ₹399 | One-time | 500 AI credits, lifetime validity, unlimited tools, no watermark |
| Pro Weekly Membership (App Store) | ₹299 | Weekly | Unlock all Pro features via iOS app |
| Pro Monthly Membership (App Store) | ₹499 | Monthly | Unlock all Pro features via iOS app |
| Pro Annual Membership (App Store) | ₹3,499 | Annual | Unlock all Pro features via iOS app |
| Pro Lifetime Membership (App Store) | ₹6,900 | Lifetime | Permanent access to Pro features via iOS app |
| AI Credits (App Store) - One-time | ₹499 | One-time | AI Credits via iOS app |
| Premium Access Token (App Store) | ₹399 | One-time | Unlock premium access via token in iOS app |
Your consumer rights in India
Cooling-off and refunds
Under Indian consumer protection principles, a 7-day cooling-off period can apply for e-commerce and subscription services in certain cases.
This may entitle consumers to refunds if the product or service is deficient or not as described.
Dispute and escalation
If LightX declines a refund you believe is warranted, you can raise a payment dispute with your bank or digital payment provider.
You may also escalate unresolved matters to consumer forums or statutory authorities under the Consumer Protection Act 2019.
Customer experiences
Positive feedback
- Many users praise LightX for AI tools, ease of use, and value of free features.
- App Store ratings are generally high with many positive comments about core editing functions.
Negative feedback
- Common complaints involve billing or subscription issues, such as auto-renewal after attempted cancellation.
- Users also report technical problems like app crashes, freezing and occasional feature gating after updates.
Documentation checklist
What to collect before contacting support
- Order or subscription receipt showing date, amount and transaction ID.
- Screenshot of active subscription page in the app or website and any cancellation confirmations.
- Last four digits of the payment method and the email/account used to subscribe.
Supporting evidence for disputes
- Bank statement entry for the charge you wish to dispute.
- Any correspondence with LightX support or marketplace support regarding the issue.
Common mistakes
Timing errors
Waiting until the renewal day is a frequent mistake; many platforms require cancellation at least 24 hours before renewal to prevent a charge.
Cancelling in the wrong place
Canceling on the website when you purchased via App Store (or vice versa) will not stop marketplace billing. Always cancel through the original purchase channel.
Expectation errors
Expecting pro-rated refunds is another common error; LightX generally does not offer refunds for unused time unless required by law or policy exceptions.
Comparative recap
Quick platform comparison
The table below summarizes cancellation steps, refund handling and post-cancellation access by platform.
How to choose the right route
Always identify where you purchased (App Store, Google Play, or website) before starting cancellation or refund actions.
| Platform | How to cancel | Refund handling | Access after cancel | Period |
|---|---|---|---|---|
| App Store (iOS) | Apple Account Settings → Subscriptions → Select LightX → Cancel | Handled by Apple; LightX defers to App Store policy | Access until current billing period ends | Monthly/Weekly/Annual |
| Google Play (Android) | Google Play Store → Subscriptions → Select LightX → Cancel | Handled by Google Play; LightX does not initiate refunds | Access until current billing period ends | Monthly |
| Web / Direct | Log in to LightX website → Account/Subscription/Billing → Cancel | Managed by LightX; generally no pro-rated refunds unless specified | Access until current billing period ends | Monthly/Annual/One-time |
After cancelling
Confirm cancellation
Look for an in-app notification or an email confirmation showing the subscription end date. Keep that confirmation for your records.
Next steps if charged incorrectly
- If you were charged after cancelling, contact the platform where you purchased (Apple/Google) or your bank for a dispute.
- If you purchased on the website and need help, open a support ticket within the LightX account area and keep documentation ready.
Address
Corporate contact address
19/103, East End Apartment, Mayur Vihar Phase 1, New Delhi, Delhi 110091, India
Notes about contacting
Use the address above for formal escalation or consumer forum complaints if support through the app, marketplace or LightX website does not resolve your issue.