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Cancel METRIC GURUS
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Metric Gurus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Metric Gurus: Easy Method
What is Metric Gurus
Overview
Metric Gurus is a SaaS platform that offers analytics and reporting tools to help businesses monitor KPIs and performance in real time.
The service is subscription-based, with web and in-app purchase options; users can access dashboards, reports, and integrations depending on their plan.
Where it operates
Metric Gurus appears to operate internationally and lists a UAE P.O. Box for postal contact in its public materials.
Billing and support may be handled directly or through app stores (Apple / Google) and PayPal depending on how you purchased the subscription.
How to cancel Metric Gurus
Direct / Web cancellation
- Email support@metricapp.co requesting cancellation of your account or subscription.
- According to the vendor, accounts are downgraded to a free‑forever plan and cancellation is processed within 5 - 7 working days. Official cancellation page
App stores and PayPal
- Apple App Store (iOS): Open iOS Settings → tap your name → Subscriptions → find Metric Gurus → Cancel subscription. See store instructions in the guide: Apple cancellation steps.
- Google Play Store (Android): Open Play Store → Profile → Payments & subscriptions → Subscriptions → find Metric Gurus → Cancel subscription. Steps summarized here: Google Play cancellation steps.
- PayPal: Log in to PayPal → Settings → Payments → Manage pre‑approved payments → select Metric Gurus → Cancel. Steps referenced here: PayPal cancellation steps.
What happens when you cancel
Access and billing
When cancelled directly via the vendor, accounts are reportedly downgraded to a free‑forever plan rather than deleted immediately.
Processing time for web/direct cancellations is listed as 5 - 7 working days; charges after cancellation depend on the billing cut‑off and the platform used to purchase.
Data and account retention
The vendor does not publish a detailed public retention schedule. Assume dashboards and stored data may remain accessible in reduced form after downgrade.
Export or back up any reports or raw data you need before cancelling to avoid unexpected loss.
Will I get a refund?
Web / direct purchases
You may request a refund within 14 days of purchase by emailing support@metricapp.co, per the vendor’s cancellation information.
The Metric Gurus team states they respond to refund requests within 5 - 7 working days. See the official cancellation page for the vendor note: metricapp.co cancellation.
Purchases made through app stores
If you purchased via the Apple App Store or Google Play Store, refunds must be sought through the store’s refund process and are subject to that store’s policies.
General guidance for store refunds and cancellations is summarized here: app store refund note.
Metric Gurus plans and pricing
Public pricing availability
No publicly available INR pricing information for Metric Gurus was found for 2024 or 2025 in official listings or store pages.
Pricing may be undisclosed or available only by contacting the vendor directly.
How to get official pricing
- Contact support@metricapp.co to request plan and pricing details for India-specific billing (if available).
- Check the vendor’s official cancellation/contact page for potential pricing links: metricapp.co.
| Plan | Price (INR) | Period | Notes |
|---|---|---|---|
| Contact for pricing | Contact for pricing | Contact for pricing | No public INR pricing found; contact support@metricapp.co |
Your consumer rights in India
Refund windows and cooling-off
For digital services, many jurisdictions and vendors offer a short cooling‑off period; Metric Gurus lists a 14‑day window for web/direct refund requests.
If you purchased through Apple or Google, refunds are governed by the store’s policies rather than the vendor’s direct refund policy.
Disputes, chargebacks and complaints
If charges continue after cancellation, contact your bank or card issuer to discuss a chargeback or dispute, and provide documentation.
Retain receipts, screenshots, and communication; Indian consumers may use bank dispute processes and, if needed, consumer grievance channels to pursue unresolved claims.
Customer experiences
Positive feedback
Trustpilot shows an average rating reported at 4.2 out of 5 across several dozen reviews, with recent 5‑star comments praising ease of use and helpfulness.
Some users report smooth onboarding and useful analytics features; positive reviews note responsive support in certain cases. Trustpilot listing
Negative reports and safety flags
However, a notable share of 1‑star reviews allege unexpected charges, deceptive practices, and difficulty obtaining refunds; these account for a substantial portion of low scores.
Security scanners and third‑party analysts have flagged the site with low trust scores and “suspicious” indicators. See the Gridinsoft note: Gridinsoft report.
Documentation checklist
Essential documents to keep
- Purchase receipt or invoice (email/store receipt).
- Transaction ID, subscription ID, and payment method details.
- Screenshots of subscription status, plan pages, and cancellation confirmations.
Communication records
- All email threads with support@metricapp.co or in‑app messages.
- App store refund request records and confirmation numbers (if applicable).
- Bank or card statements showing the charge(s) you wish to dispute.
Common mistakes
Assuming an email cancels app‑store subscriptions
Example: Users who cancel by emailing the vendor but purchased via Apple/Google may still be billed until they cancel in the app store.
Always check and cancel within the platform where the subscription was charged (App Store / Play Store / PayPal) in addition to contacting the vendor.
Missing the refund window or not saving proof
Example: Waiting beyond the vendor’s 14‑day refund window or failing to keep the receipt can make refunds and disputes much harder.
Save all receipts and take screenshots immediately after purchase and after you request cancellation or a refund.
Comparative recap
Quick comparison
The table below summarizes cancellation methods, where to request refunds, and important notes for each route.
Use the route that matches your original purchase method for fastest resolution.
| Method | How to cancel | Refund route | Notes |
|---|---|---|---|
| Web / Direct | Email support@metricapp.co and request cancellation. | Request refund via support@metricapp.co (14‑day request window noted). | Processed by vendor; expect 5 - 7 working days. Official page |
| Apple App Store | Cancel via iOS Settings → Subscriptions. | Request refund through Apple’s refund process. | App Store controls billing; see cancellation steps: Guide |
| Google Play Store | Cancel via Play Store → Subscriptions. | Request refund through Google Play support. | Play Store controls billing; follow store refund flow: Guide |
| PayPal | Log in to PayPal → Settings → Payments → Manage pre‑approved payments → Cancel. | Refunds handled by vendor or PayPal dispute if needed. | Cancel the pre‑approved payment in PayPal to stop future charges. PayPal steps |
After cancelling
Monitoring
Monitor your bank and card statements for at least two billing cycles after cancellation to ensure no unexpected charges recur.
Keep copies of cancellation confirmations and any refund correspondence until the matter is fully resolved.
If charges continue
If you continue to be charged after cancellation, open a dispute with the payment provider (card issuer, PayPal) and supply the documentation checklist items.
For vendor contact and cancellation confirmation, refer to the official cancellation page: metricapp.co cancellation and store‑specific guides: cancellation guide.
Address
Postal address
P.O. Box 859 The Springs, Dubai, United Arab Emirates.
This is the postal contact listed in public cancellation guidance; no street‑level address was located in public records.
Support contact
Primary support email: support@metricapp.co.
For official cancellation steps see: metricapp.co cancellation.