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I hereby notify you of my decision to terminate the contract relating to the Microsoft Intune service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Microsoft Intune: Easy Method
What is Microsoft Intune
Overview
Microsoft Intune is a cloud-based unified endpoint management (UEM) service that helps organisations manage and secure devices, apps, and data. It supports mobile device management (MDM) and mobile application management (MAM) across Windows, macOS, iOS, and Android.
Key capabilities
Intune enables device enrollment, policy deployment, app distribution, conditional access, and remote actions like wipe or retire. It is commonly packaged with Microsoft 365 enterprise offerings for integrated identity and security controls.
How to cancel Microsoft Intune
If purchased via app stores
- Subscriptions bought through Apple App Store or Google Play must be cancelled in the respective store account. Microsoft cannot stop recurring billing for those purchases.
- Follow the App Store or Google Play subscription management steps in your device settings to cancel before the next billing date.
- See official guidance: Manage subscriptions purchased through a third party.
If purchased directly from Microsoft
- For consumer purchases, sign in to Microsoft Account > Services & Subscriptions and cancel the Intune or Microsoft 365 subscription before the next billing date to avoid further charges.
- For business or enterprise plans, use the Microsoft 365 admin center to cancel or modify licenses; global admin privileges are required.
- Refer to Microsoft’s service terms for details: Microsoft Services Agreement.
What happens when you cancel
Access and services
After cancellation, access to Intune-managed features will continue until the end of the current billing period in most direct Microsoft purchases.
For app-store subscriptions, access ends per the store’s billing cycle and cancellation policy.
Data and device state
Devices may remain enrolled until removed or retired; administrators should plan device retire/wipe actions before license removal to preserve or remove corporate data as needed.
Consider exporting logs and policies before cancellation; Intune tenant data retention follows Microsoft policies and contract terms.
Will I get a refund?
Microsoft default policy
Microsoft’s Services Agreement states purchases are generally final and non-refundable unless otherwise required by law or a specific offer.
If you believe a charge is incorrect, you must contact Microsoft within 90 days of the charge for review.
Exceptions and enterprise billing in India
- For Microsoft 365 direct subscriptions, cancel first; refund eligibility is shown after cancellation and varies by country and plan.
- For enterprise billing accounts: MCA accounts may allow a prorated refund if cancelled within 7 days of start or renewal; otherwise you must disable recurring billing to stop future charges.
- MOSA billing accounts may receive prorated credit or refund for unused periods regardless of timing, per Microsoft Q&A guidance.
- See Microsoft refund guidance: How to get a refund on a Microsoft subscription.
Microsoft Intune plans and pricing
Pricing summary
Below are Microsoft Intune licensing options and indicative India prices per user per month, billed yearly (annual commitment).
Prices may be subject to applicable GST and change over time; verify on Microsoft India pages when purchasing.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Microsoft Intune Plan 1 | ₹665.00 | annual | Core endpoint management (included in many Microsoft 365 plans) |
| Microsoft Intune Plan 2 (add-on) | ₹335.00 | annual | Advanced endpoint management capabilities (add-on to Plan 1) |
| Microsoft Intune Suite | ₹830.00 | annual | Includes Plan 1 + Remote Help, Endpoint Privilege Management, Advanced Analytics, Enterprise App Management, Cloud PKI |
| Remote Help (add-on) | ₹304.50 | annual | Secure helpdesk-to-user connections |
| Endpoint Privilege Management (add-on) | ₹262.50 | annual | User privilege elevation approvals |
| Advanced Analytics (add-on) | ₹435.75 | annual | Analytics-driven end-user experience insights |
| Enterprise Application Management (add-on) | ₹173.25 | annual | Enterprise app discovery, deployment, updating |
| Microsoft Cloud PKI (add-on) | ₹173.25 | annual | Certificate authority and certificate lifecycle management |
Your consumer rights in India
Legal framework
Digital subscriptions in India are subject to the Consumer Protection (E-Commerce) Rules 2020 and the Consumer Protection Act, 2019.
These laws require clear information about cancellation, refunds, and access to data at the point of sale.
How this affects Microsoft’s terms
- If Microsoft’s contractual terms are less favourable than statutory rights, Indian consumer law prevails and may provide remedies or refunds.
- Eligibility for refund or remedy depends on purchase type, contract terms at sale, and applicable consumer statutes.
- Contact Microsoft support and, if needed, local consumer protection authorities for unresolved disputes.
Customer experiences
Positive feedback
Review platforms note Intune’s strengths in unified endpoint management, cloud scalability, and device deployment features like Autopilot.
See positive overviews: TrustRadius Intune reviews and Peerspot pros and cons.
Reported issues
- Some administrators report slow deployments, delayed policy application, and uneven support experiences.
- Community reports highlight troubleshooting challenges and occasional long wait times for resolutions.
- See community feedback on reliability: Reddit discussion.
Documentation checklist
Before you cancel
- Subscription receipt or order ID
- Billing date and payment method details
- Admin account access (Microsoft Account or Microsoft 365 admin)
- Tenant ID and subscription/licence counts
After you cancel
- Cancellation confirmation or reference number
- Exported device inventory and logs if needed
- Records of data export or corporate data wipe actions
Common mistakes
Assuming app-store cancellations are handled by Microsoft
A common error is expecting Microsoft to stop recurring charges for subscriptions purchased via Apple App Store or Google Play.
Those must be cancelled directly in the respective store account to prevent further billing.
Removing licenses without planning data/actions
Another frequent mistake is removing licenses before planning device retire/wipe or exporting required data, which can leave devices in an unmanaged state.
Always prepare a decommission plan to preserve or securely remove corporate data.
Comparative recap
How Intune compares
The table below summarizes key strengths and common weaknesses compared to typical on-premise or alternative cloud MDM solutions.
Use this as a quick decision aid when evaluating cancellation or migration needs.
| Product | Key strengths | Weaknesses | Period |
|---|---|---|---|
| Microsoft Intune | Cloud-native UEM, integrated with Azure AD and Microsoft 365; strong policy and conditional access. | Can be slower for large app deployments; policy troubleshooting may be complex for beginners. | annual |
| On-premises (e.g., SCCM/ConfigMgr) | Fast local deployments, granular control over distribution and imaging. | Requires on-prem infrastructure and maintenance; less cloud-native integration. | annual |
| Other cloud MDMs (example alternatives) | Specialised mobile-first features for certain platforms; sometimes simpler workflows. | May lack deep Microsoft 365 integration or enterprise identity features. | annual |
After cancelling
Immediate actions
- Confirm cancellation via the Microsoft Account or admin centre confirmation email or page.
- Disable automatic renewal in the purchase channel used (Microsoft account, admin center, App Store, or Google Play).
Helpful official links
- Manage subscriptions purchased through a third party
- How to get a refund on a Microsoft subscription
- Microsoft Services Agreement
- Enterprise subscription change and refund Q&A
Address
Primary corporate address
One Microsoft Place, South County Business Park, Leopardstown, Dublin 18 D18 P521, Ireland.
Notes on contacting Microsoft
For billing, refunds, and cancellation support, use the Microsoft account admin centre or the official support links above. For consumer disputes in India, reference local consumer protection procedures if necessary.