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Monday.Com

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Termination letter drafted by a specialized lawyer
Sender
Cancel Monday.Com Account | Postclic
Monday.Com
225 Park Avenue South
New York USA
support@monday.com
Cancellation of Monday.Com contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Monday.Com service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Monday.Com
225 Park Avenue South
New York , USA
support@monday.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Monday.Com. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Monday.Com: Easy Method

What is Monday.com

Overview

Monday.com is a cloud-based work operating system (Work OS) that helps teams manage projects, workflows, and tasks collaboratively. It offers customizable boards, templates, automations and integrations to coordinate work across teams.

Who uses it

Teams of all sizes use Monday.com for project management, CRM, marketing operations, product roadmaps and internal communications. It is sold as a subscription (web and app-based billing) rather than a one-time purchase.

How to cancel Monday.com

Cancel on the web (recommended)

  • An account admin must go to Administration → Billing in the web app.
  • Click the three‑dot menu next to the product, choose “Cancel product plan,” then confirm by clicking “Cancel plan renewal.”
  • To fully close the account, cancel all products and then choose “Close your account.”

Cancel on mobile platforms

  • iOS (App Store): You can delete the account via the iOS app by tapping More → Admin settings → Delete account; this removes in‑app access but does not cancel web subscriptions.
  • Android (Google Play): Subscriptions purchased through Google Play must be cancelled in the Google Play Store subscription manager; cancelling on web or in the app will not stop Play‑based billing.

What happens when you cancel

Access and account status

When an eligible product plan renewal is cancelled on the web, the plan renewal stops and the admin confirmation completes the process.

If you close the account completely, it moves into a 7‑day trial-like period before becoming inactive.

Data and billing

Canceling a product plan stops future billing for that product; data retention and access depend on whether you closed the account or simply cancelled renewal.

If you receive a refund (where eligible), web access may be blocked immediately after refund processing.

Will I get a refund?

Web yearly purchases (net‑new customers)

  • Net‑new customers who purchased a yearly plan via the web may be eligible for a prorated refund if cancelled within 30 days of purchase.
  • Cancellation must be initiated by an admin through a web browser. Refunds typically appear within 7 - 10 business days, and access can be blocked immediately upon refund.

Other refund rules and exceptions

  • Existing customers are generally not eligible for refunds once a term has renewed; provide 30 days’ notice before subscription end to avoid auto‑renewal.
  • Monthly renewals are not refundable.
  • Marketplace/app subscriptions: automatic refunds may be processed if cancelled within 30 days of purchase; otherwise refunds require developer and Customer Experience approval.

Monday.com plans and pricing

Pricing summary (INR, three‑seat minimum)

Plan Price (INR) Period Key features
Basic ₹1,966 Monthly (billed annually, minimum 3 seats) Unlimited viewers; unlimited items; 5 GB storage; prioritized support; 1‑board dashboard
Standard ₹2,457 Monthly (billed annually, minimum 3 seats) Timeline, Gantt & calendar views; guest access; automations/integrations (250 actions/month); 5‑board dashboard
Pro ₹3,932 Monthly (billed annually, minimum 3 seats) Private boards/docs; chart view; time tracking; formula column; automations/integrations (25,000 actions/month); 10‑board dashboard

Notes on pricing

These INR prices are approximate conversions (three‑seat minimum) sourced from Forbes Advisor India for 2024 - 2025 and are shown for guidance only.

Monday.com’s official pricing pages list USD rates; always verify current local pricing on the vendor site before purchase.

Your consumer rights in India

Legal context

Under the Consumer Protection Act 2019 and related e‑commerce rules, digital service subscriptions do not automatically carry the same statutory cooling‑off/refund rights as physical goods.

The 14‑day cooling‑off period typically applies to physical goods and is not clearly extended to SaaS subscriptions in India.

Practical implications

  • Monday.com’s 30‑day prorated refund for net‑new yearly web subscriptions is more generous than typical statutory protections in India.
  • Indian consumers should monitor renewal dates closely and cancel before auto‑renewal to avoid unwanted charges.

Customer experiences

Positive feedback

Many users praise Monday.com for its flexibility, intuitive interface and useful collaboration features for project management and internal communications.

Several reviewers report starting with a free trial and remaining satisfied with the product’s ease of use and integrations.

Negative feedback

Common complaints include perceived high pricing and essential features restricted to higher tiers.

Other issues reported by users include performance glitches, mobile instability and slow customer‑support response times.

Documentation checklist

Before you cancel

  • Confirm you are an account admin with access to Administration → Billing.
  • Locate the purchase date, invoice/order ID and billing method for the subscription.

Collect evidence

  • Save screenshots of billing pages and the cancellation confirmation screen.
  • If purchased via App Store or Google Play, keep the store receipt for that transaction.

Common mistakes

Canceling on the wrong platform

A frequent error is cancelling on the web while the subscription is billed via Google Play or App Store; platform‑specific billing must be managed in that store.

For Android, cancelling in the Google Play subscription manager is required; web cancellation will not stop Play billing.

Admin rights and timing

Not being an account admin prevents cancellation via Administration → Billing. Confirm admin rights before attempting to cancel.

Missing renewal deadlines or assuming monthly renewals are refundable are also common pitfalls - monthly renewals are not refundable.

Comparative recap

At a glance

Aspect Web iOS (App Store) Android (Google Play)
Where to cancel Administration → Billing (account admin) More → Admin settings → Delete account (in‑app deletion) Google Play subscription manager
Refund eligibility Net‑new yearly purchases: prorated refund within 30 days (web only) In‑app deletion does not cancel web billing; refunds depend on store policies Cancel via Play; refunds handled by Google Play store policies
Access after refund Access may be blocked immediately after refund processing In‑app deletion removes app access; web access remains unless cancelled on web Play‑based billing controls access per Play rules

Key takeaway

Always cancel on the platform that handled your billing and confirm admin permissions to avoid unexpected charges.

After cancelling

Links for next steps

Follow‑up actions

Keep cancellation confirmations and any refund correspondence until your bank or payment provider posts the refund.

If billed through an app store, also retain the store receipt and confirm cancellation inside that store.

Address

Primary contact address

225 Park Avenue South, New York, NY 10003, USA

Notes on local presence

Monday.com does not maintain a public physical office in India; support and billing actions are handled online via the web app or respective app stores.

Similar cancellation services

FAQ

To cancel your Monday.com subscription on the web, an account admin must go to Administration → Billing, click the three-dot menu next to the product, choose 'Cancel product plan,' and confirm by clicking 'Cancel plan renewal.' You can also close your account by canceling all products and then selecting 'Close your account.'

Net-new customers who purchased a yearly plan via the web may be eligible for a prorated refund if canceled within 30 days of purchase. Refunds typically appear within 7-10 business days, but access may be blocked immediately upon processing.

Yes, you can cancel your Monday.com subscription via the iOS app by tapping More → Admin settings → Delete account, but this only removes in-app access and does not cancel web subscriptions. For Android, you must cancel through the Google Play Store subscription manager.

When you cancel your Monday.com account, future billing for that product stops, but data retention and access depend on whether you simply canceled renewal or closed the account. If you close the account, it enters a 7-day trial-like period before becoming inactive.

Yes, existing customers are generally not eligible for refunds once a term has renewed, and monthly renewals are not refundable. To avoid auto-renewal, provide 30 days’ notice before your subscription ends.