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Cancel MYCOMMERCE
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I hereby notify you of my decision to terminate the contract relating to the Mycommerce service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mycommerce: Easy Method
What is Mycommerce
Overview
Mycommerce is a SaaS platform that helps software publishers with online sales, payment processing, licensing and digital fulfilment. It is used by developers and publishers to distribute software and manage subscriptions.
Role in purchases
Mycommerce can act as the vendor or fulfilment partner for web purchases made through its portal. For subscriptions bought through Apple or Google app stores, those stores manage billing and cancellations directly.
How to cancel Mycommerce
Web (MyCommerce portal)
- Submit cancellation via the MyCommerce Help Center cancellation form.
- Submit the form at least 30 days before the end of your contract term to avoid automatic renewal.
- After a valid cancellation, you retain access until the end of the paid period.
Apple App Store and Google Play
- If you bought the subscription via Apple, cancel using your Apple ID → Subscriptions in your device settings; Apple handles the cancellation.
- If you bought via Google Play, cancel using Google Play’s Subscriptions menu or via play.google.com → Subscriptions; Google handles the cancellation.
- Mycommerce is not involved in cancellations made through Apple or Google.
What happens when you cancel
Access and renewal
For web purchases via MyCommerce portal, cancellation must be submitted at least 30 days before the contract ends. Access is retained until the end of the paid period.
For Apple and Google subscriptions, cancellation typically stops future renewals but allows use until the current paid period ends according to store policies.
Data, licences and records
Mycommerce-managed licences and fulfilment remain subject to the vendor’s terms. Export any important data or licence keys before cancellation where possible.
If you need records after cancellation, keep copies of invoices, confirmation emails and the cancellation form submission receipt.
Will I get a refund?
MyCommerce (web) refund policy
There is no published standard refund policy for web purchases; refunds are not guaranteed and there is no automatic 14‑day cooling-off right stated by MyCommerce.
Any refund from MyCommerce after cancellation would be exceptional and handled case-by-case by the vendor or payment processor.
Apple and Google store refunds
Refunds for purchases made through the Apple App Store follow Apple’s refund policy and processes; Apple handles eligibility and requests.
Refunds for purchases made via Google Play follow Google Play’s refund policy; requests must be made through Google within their specified windows.
Mycommerce plans and pricing
Pricing availability
No India-specific pricing (INR) was found. Official pricing is listed in other currencies and can vary by region.
Contact Mycommerce or your vendor for localized quotes and currency details.
How to get a quote
Request a localized price or commercial quote directly from your Mycommerce account representative or the vendor selling the software.
| Plan | Period | Price |
|---|---|---|
| All plans | - | Contact for pricing |
Your consumer rights in India
Cooling-off period
Mycommerce does not publish a statutory or policy-based 14‑day cooling-off right for web sales. Do not assume a cooling-off right applies unless your purchase is covered by Apple or Google store rules.
If you believe local consumer protections apply, check with Indian consumer authorities or seek advice before relying on a cooling-off claim.
Refund entitlement and dispute options
Refunds from Mycommerce are not guaranteed. Any request should be documented and escalated to the vendor or payment processor if necessary.
If you cannot resolve the issue with the vendor or payment processor, you may escalate through your bank, card issuer or Indian consumer protection channels for disputed charges.
Customer experiences
Reported negative experiences
Some users report difficulty cancelling subscriptions and being charged despite cancellation attempts. Refund requests are often denied or not processed according to those reports.
Additional complaints include recurrent billing, inability to cancel through vendor channels, and lack of timely customer support or licence delivery after payment.
Reported positive experiences
There are minimal documented positive reviews in the available data. Positive reports are not prominent in verified sources.
Outcomes often depend on the vendor, the payment method used, and whether the purchase was made via Apple/Google or directly through Mycommerce.
Documentation checklist
Before cancelling
- Locate your invoice, order confirmation and subscription details.
- Note the contract end date and calculate the 30‑day cancellation deadline for web cancellations.
- Export any important data, licence keys or account settings you will need later.
When requesting refunds or disputes
- Keep screenshots or copies of cancellation form submissions and confirmation messages.
- Save payment receipts, bank/card statements showing charges, and any correspondence with the vendor.
- Record dates, names and case numbers for any communications with support, Apple or Google.
Common mistakes
Missing the cancellation window
Waiting until the last few days before the contract ends can cause missed deadlines. For web cancellations, submit the Help Center cancellation form at least 30 days before the contract end.
Relying on email or informal messages without submitting the official cancellation form can result in continued billing.
Using the wrong channel
Trying to cancel an Apple or Google subscription via the Mycommerce portal will not stop billing; you must cancel through the store where you subscribed.
Assuming an automatic refund or a 14‑day cooling-off right from Mycommerce may lead to disappointment; always confirm refund terms before purchase.
Comparative recap
At a glance
This table summarizes cancellation methods, who handles refunds, and key notes for each channel.
Key differences
Note who controls billing and refunds: Mycommerce for web purchases (subject to vendor terms) and the app stores for purchases through Apple or Google.
| Channel | Cancellation method | Refund handling | Notes |
|---|---|---|---|
| Web (MyCommerce portal) | Submit MyCommerce Help Center cancellation form (≥30 days before contract end) | No standard refunds; refunds are exceptional and case-by-case | Access retained until end of paid period after valid cancellation |
| Apple App Store | Cancel via your Apple ID → Subscriptions in device settings | Apple evaluates and handles refunds per its policy | Mycommerce is not involved in store-managed subscriptions |
| Google Play | Cancel via Google Play → Subscriptions or play.google.com → Subscriptions | Google evaluates and handles refunds per its policy | Mycommerce is not involved in store-managed subscriptions |
After cancelling
Next steps
Save confirmation of your cancellation and check your billing statements to ensure no further charges occur after the end of the paid period.
Export any remaining data or licence keys you need before access ends.
Support, appeals and complaints
If a refund or charge dispute is needed, first contact the vendor or Mycommerce support and present your documentation.
If unresolved, contact your bank or card issuer to dispute a charge and consider filing a complaint with Indian consumer protection authorities if appropriate.
Address
Registered address
10380 Bren Road West, Hopkins MN 55343, USA
Local contact notes
There is no India-specific physical address listed in available information. For cancellations or questions, use the MyCommerce Help Center cancellation form or contact your vendor representative.