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I hereby notify you of my decision to terminate the contract relating to the Pixelcut service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pixelcut: Easy Method
What is Pixelcut
Overview
Pixelcut is an AI-powered image editing and design SaaS that helps users remove backgrounds, upscale images, and create graphics quickly. It is available via mobile apps and a web interface.
Who uses it
Individuals, creators, and small businesses use Pixelcut for tasks like background removal, logo upscaling, and quick social media graphics. Subscriptions and one‑time credits are offered for enhanced features.
How to cancel Pixelcut
iOS (App Store)
- Open Settings on iPhone
- Tap your name → Subscriptions
- Select Pixelcut subscription → Tap Cancel Subscription → Confirm
Android (Google Play) and Web
- Android: Open Google Play Store app → Tap profile icon → Payments & subscriptions → Subscriptions → Select Pixelcut → Tap Cancel Subscription → Confirm
- Web: Go to pixelcut.ai and sign in → Click profile icon (top‑left) → Settings → Billing → Manage Subscription → Click Cancel Subscription and optionally provide feedback
What happens when you cancel
Access after cancellation
When you cancel, your subscription remains active until the end of the current billing period. You keep access to paid features through that date.
Renewal and data
Auto‑renewal stops after cancellation. Your account, uploaded images, and settings typically remain unless you delete them; export any content you need before removing your account.
Will I get a refund?
App store purchases (iOS)
Apple handles refunds entirely. Visit Apple's refund portal (reportaproblem.apple.com) to submit a request; Pixelcut cannot override Apple's decision.
Google Play and web purchases
- Google Play: Request refunds via Play Store → Payments & subscriptions → Order history → Request a refund.
- Web: Manage refunds in pixelcut.ai Billing → Manage Subscription. Web refunds may be subject to PixelCutout's refund policy (see exceptions below).
PixelCutout refund policy (web purchases)
- Website purchases are generally non‑refundable unless specific circumstances apply (service outage >72h, duplicate charges, confirmed technical issues).
- Subjective dissatisfaction or use of service during any trial typically disqualifies refunds.
- Refunds require contacting support with evidence; many cases are reviewed in ~3 business days and processed in 5 - 10 days if approved.
- Usage‑based fees (for example, image processing credits) are usually non‑refundable.
Pixelcut plans and pricing
Pricing summary
Below are verified INR price points and plan names found in listing data. Billing periods were not specified in the listings.
Notes on pricing
Multiple price points for "Pixelcut Pro Membership" likely correspond to different durations or in‑app bundle variants. Confirm exact billing period in the App Store, Play Store, or on the web before purchase.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Pixelcut Pro Membership | ₹99 | Unknown | Pro membership (auto‑renews; duration not specified) |
| Pixelcut Pro Membership | ₹419 | Unknown | Pro membership (in‑app variant) |
| Pixelcut Pro Membership | ₹499 | Unknown | Pro membership (in‑app variant) |
| Pixelcut Pro Membership | ₹1,499 | Unknown | Pro membership (in‑app variant) |
| Pixelcut Pro Membership | ₹1,999 | Unknown | Pro membership (in‑app variant) |
| Pixelcut Pro Membership | ₹3,999 | Unknown | Pro membership (in‑app variant) |
| Remove Background Pro | ₹3,999 | Unknown | Single‑feature purchase for background removal |
| 1 Pixelcut Credit | ₹299 | One‑time | Purchase of 1 credit |
| 1,000 Credits | ₹499 | One‑time | Purchase of 1,000 credits |
Your consumer rights in India
Legal context
Under Indian consumer protection law, digital subscription services must provide clear cancellation and refund mechanisms. Practices like unauthorized charges or unclear cancellation may be unfair or deceptive under the Consumer Protection Act, 2019.
How to escalate
- Contact Pixelcut support with evidence (receipts, screenshots, order IDs).
- If unresolved, escalate to the National Consumer Helpline or file a complaint with the relevant consumer forum in India.
Customer experiences
Positive feedback
Some users praise Pixelcut as a strong free tool for tasks like logo upscaling and background removal, noting impressive results for no cost.
Negative feedback
Other users report issues including unexpected/unauthorized charges, confusing renewal behavior, difficulty cancelling or obtaining refunds, and unsatisfactory customer support.
Documentation checklist
What to gather before contacting support
- Order confirmation emails and receipts (App Store, Play Store, or web receipt)
- Subscription ID or order number from the store
- Screenshots of charges on your bank or card statement
- Screenshots showing subscription settings or cancellation attempts
- Dates and times of charges and any communication with support
How to present your case
- Clearly state the desired outcome (cancel, refund, or both)
- Attach evidence and be concise about timeline and impact
- Keep copies of all replies for escalation if needed
Common mistakes
Assuming cancellation was completed
Users sometimes assume unsubscribing in the app equals cancelling billing. Always verify in the App Store, Google Play, or web Billing that the subscription status is "Cancelled" or "Expires on [date]".
Missing the correct account
Many cancellation problems arise when users have multiple Apple/Google accounts. Confirm which account/store you used to subscribe before cancelling.
Comparative recap
Quick comparison
The table below summarizes cancellation method, who handles refunds, and access after cancellation for each platform.
How to choose
If you need a refund, follow the refund flow for the store where you purchased (Apple or Google); for web purchases, contact Pixelcut support with documentation.
| Platform | Cancellation method | Refund handling | Period |
|---|---|---|---|
| iOS (App Store) | Cancel via iPhone Settings → Subscriptions | Apple handles refunds (reportaproblem.apple.com) | Access until end of billing period |
| Android (Google Play) | Cancel via Play Store → Subscriptions | Google handles refunds via Play Store order history | Access until end of billing period |
| Web (pixelcut.ai) | Cancel in pixelcut.ai → Settings → Billing → Manage Subscription | Pixelcut/PixelCutout handles refunds per site policy (generally limited) | Access until end of billing period |
After cancelling
Immediate next steps
- Confirm cancellation status in the store or web billing page and save screenshots.
- Check upcoming bank/card statements to ensure no further unauthorized charges occur.
Where to get help
- Apple refunds: reportaproblem.apple.com (Apple manages App Store refunds).
- Google Play refunds: use the Play Store app → Payments & subscriptions → Order history.
- Pixelcut web support: sign in at pixelcut.ai and use Billing / Support options to request help.
- For unresolved disputes in India: contact the National Consumer Helpline or file a complaint with the consumer forum.
Address
Corporate address
Pixelcut Inc.
490 43rd Street, Suite 210, Oakland, CA 94609, United States
Notes
If you need to escalate formally, include your documentation and the address above when preparing complaints or legal correspondence.