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Cancellation service #1 in India
Planoly is a visual planning and scheduling tool designed primarily for Instagram and Pinterest. It helps users organise posts, plan grid layouts and schedule publishing.
Individuals, social media managers and small teams commonly use Planoly for content scheduling and analytics. It offers both web and mobile (in‑app) subscription options.
Your subscription typically remains active until the end of the current billing period. You keep access to paid features until that date.
Content and account data usually remain in your account after cancellation, but features tied to paid plans will stop at period end.
Auto‑renewal stops for the cancelled subscription; you must verify cancellation in your account or app store to ensure it won’t renew.
Planoly does not advertise an explicit, guaranteed refund policy for web purchases. Refunds are handled on a case‑by‑case basis and are not assured.
If you want a refund for a web purchase, you may need to contact Planoly support directly or dispute the charge via your payment provider or bank.
Refunds for in‑app purchases are managed by Apple or Google Play according to their respective policies. Planoly does not process these refunds.
To request a refund for an App Store or Google Play charge, use Apple or Google’s refund mechanisms.
Pricing variants appear in app store listings. Exact period (monthly vs annual) is not always specified in those listings.
Multiple entries for SOLO and DUO likely reflect different durations or bundles. Verify period details in the App Store before purchase.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| SOLO (In‑App Purchase) | ₹999 | Not specified (likely monthly) | Single‑user plan option |
| Starter (In‑App Purchase) | ₹1,499 | Not specified (likely monthly) | Starter tier |
| DUO (In‑App Purchase) | ₹2,099 | Not specified | DUO tier |
| Growth (In‑App Purchase) | ₹2,999 | Not specified | Growth tier |
| DUO (alternate listing) | ₹3,049 | Not specified | Alternate DUO listing |
| SOLO (higher tier) | ₹10,900 | Not specified | Possibly annual or expanded SOLO plan |
| DUO (highest tier) | ₹3,249 | Not specified | Higher‑priced DUO listing |
| SOLO (another variant) | ₹1,399 | Not specified | Variant SOLO listing |
No India‑specific cancellation or refund rights for Planoly are visible in the publicly available help or terms. Consumers should use general digital purchase protections.
Many users praise Planoly’s visual layout and ease of planning, noting it makes scheduling simpler and is trusted for workflow organisation.
Some reviews highlight helpful support and personalised service, including responsive replies and occasional proactive help.
Common complaints include unreliable auto‑posting, scheduled posts failing, disappearing content, or incorrect post times.
Users also report frustration over support responsiveness and difficulty obtaining refunds or clear billing notices.
Many users try to cancel on the web when the subscription is an App Store or Google Play in‑app purchase. This prevents successful cancellation.
Always verify whether the charge was processed by Apple/Google or directly via Planoly.
Users sometimes lack receipts or transaction IDs when requesting refunds. Without these, support or banks may be unable to assist effectively.
Keep purchase confirmations and screenshots to speed up any refund or dispute process.
| Platform | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| Web (Planoly.com) | Menu/Profile > Billing > Cancel | Low to case‑by‑case; Planoly does not guarantee refunds | If "Cancel" button missing, check app store subscription or contact support. Cancellation guide |
| Apple (App Store / iOS) | iOS Settings > Subscriptions > Planoly > Cancel | Handled by Apple per their refund policy | Planoly cannot cancel on your behalf; request refunds through Apple. |
| Google Play (Android) | Google Play app > Profile > Payments & Subscriptions > Subscriptions > Planoly > Cancel | Handled by Google Play per their refund policy | Subscription active until period end; cannot pause, only cancel. |
Confirm you received a cancellation confirmation email or see the cancelled status in your account or app store subscription list.
Monitor the payment method for any unexpected charges after cancellation and keep records of confirmations.
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If you need a refund or have billing questions, gather documentation (receipts, screenshots) and contact the appropriate support channel or dispute through your payment provider.
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Written by Reyansh Kapoor
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.