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Cancellation Portfoliobox: Easy Method
What is Portfoliobox
Overview
Portfoliobox is a web-based SaaS platform for creatives to build and host online portfolios using templates and simple tools.
Who uses it
It is commonly used by photographers, designers, artists and other visual creatives who want quick site setup and image-focused layouts.
How to cancel Portfoliobox
Cancel on the web (recommended)
- Sign in to your Portfoliobox account.
- Go to Settings → Subscription → Cancel Subscription.
- Select a reason and confirm the cancellation when prompted.
Cancel via App Store or Google Play
- If you subscribed through Apple or Google, cancel the subscription in your Apple ID or Google Play account settings.
- Portfoliobox does not control cancellations or refunds for in‑store purchases; follow the platform policies.
- See additional guidance about store‑based cancellations: Cancel via App Store / Google Play (guide).
What happens when you cancel
Access after cancellation
Cancelling stops automatic renewal but your premium access remains active until the end of the current billing period.
Restoration and data
You can restore the subscription during the remaining paid period if you change your mind.
Data retention policies vary; if you plan to leave permanently, export or back up content before deleting your account.
Will I get a refund?
Money‑back guarantee
Portfoliobox offers a 14‑day money‑back guarantee during which you can request a full refund.
Exceptions and processing
- Refunds are typically issued only after account deletion; cancelling alone does not automatically trigger a refund.
- Domain registration fees are non‑refundable.
- Refunds are returned to the original payment method and generally take about 7 working days, subject to bank processing and exchange rate handling.
Portfoliobox plans and pricing
Price summary
Below is a concise table of the commonly advertised plans and approximate INR equivalents based on USD→INR ≈ ₹83.
Notes on pricing
No direct INR prices are provided officially; final checkout may include VAT/GST depending on billing address.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Free | ₹0.00 | Monthly | Basic portfolio (limited pages/images), Portfoliobox branding, limited sharing |
| Personal | ₹904.70 | Monthly | 150 images, 15 pages, custom domain, personal email, no branding, basic tools |
| Personal (annual billing) | ₹740.70 (per month equivalent) | Annual | Same as Personal, annual discount (~11% off) |
| Professional | ₹1,651.70 | Monthly | 1,000 images/pages, full e‑commerce, zero commission, advanced tools |
| Professional (annual billing) | ₹1,319.70 (per month equivalent) | Annual | Same as Professional, annual discount (~20% off) |
Your consumer rights in India
Cooling‑off and refund rights
You have a legal right to cancel and receive a refund within 14 days from purchase; Portfoliobox states it respects this via its money‑back guarantee.
Platform purchases and limitations
- For subscriptions bought through Apple or Google, refunds and cancellation rules are governed by those platforms, not Portfoliobox.
- Domain fees are generally non‑refundable; refunds for services may require account deletion per provider policy.
Customer experiences
Positive feedback
- Users praise ease of use, clean templates and suitability for photographers and designers.
- Support is often described as prompt and helpful by many reviewers.
- Subscribers note fair pricing and student discounts as good value.
Negative feedback
- Some users reported issues migrating from older versions, including bugs and site downtime.
- There are reports of image loss in legacy versions and mixed outcomes with support resolution.
- A minority describe the platform as time‑consuming or difficult to use.
For a range of user reviews, see independent feedback: Portfoliobox reviews on Trustpilot.
Documentation checklist
What to prepare before cancelling
- Account email and login credentials.
- Subscription details (plan name, billing period, last payment date).
- Proof of purchase or invoices if you plan to request a refund.
What to keep after cancellation
- Exported copies of images, pages and any downloadable assets.
- Domain registration receipts and transfer codes if you own a custom domain.
- Support correspondence and refund confirmation emails.
Common mistakes
Assuming cancellation equals deletion
Cancelling only stops renewal; it does not delete your account. Expect your site to remain accessible until the period ends.
Expecting automatic refunds
Many users assume cancelling triggers a refund. Refunds usually require a separate request and, in some cases, account deletion first.
Forgetting to back up content
Some users lost images or content when leaving legacy systems; always export and back up your site before deleting the account.
Comparative recap
At a glance
The table below summarizes key points about Portfoliobox relevant to cancellation, refunds and pricing.
How it compares
| Feature | Portfoliobox (notes) |
|---|---|
| Cancellation method | Cancel from account settings on the web; in‑store subscriptions via Apple/Google accounts. |
| Refund window | 14‑day money‑back guarantee; refunds processed after account deletion in many cases. |
| Access after cancel | Service remains until the end of the paid billing period; restoration is possible during that time. |
| Domain fees | Domain registration fees are non‑refundable. |
After cancelling
Actions to take
- Back up your site files and images immediately after cancelling and before deleting your account.
- If you seek a refund, follow the provider's refund steps and keep all confirmation emails.
Helpful links
- Guidance for store‑based cancellations: Cancel via App Store / Google Play.
- User reviews and support experiences: Portfoliobox on Trustpilot.
Address
Local contact (registered office listed)
D22 U/G/F Flat‑A2 Khanpur Extension, New Delhi, Delhi 110062, India.
Notes about addresses
This Indian address may refer to a registered office and not necessarily the SaaS support or billing contact for Portfoliobox.
For account changes, use the in‑product settings or the app store where you originally subscribed.
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Written by Vivaan Pillai
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.
FAQ
To cancel your Portfoliobox subscription online, sign in to your account, go to Settings → Subscription, and select Cancel Subscription. Follow the prompts to confirm your cancellation.
If you subscribed through the App Store, you need to cancel your subscription in your Apple ID settings. Portfoliobox does not handle cancellations for in-store purchases, so follow the App Store's policies.
After cancelling your Portfoliobox subscription, your access remains active until the end of the current billing period, allowing you to use the service until then.
Yes, if you cancel your Portfoliobox subscription within the 14-day money-back guarantee period, you can request a full refund, but refunds are processed after account deletion.
Yes, domain registration fees are non-refundable. Ensure to check your account details for any specific terms regarding refunds.