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Cancel PRODUCTIONCRATE
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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Productioncrate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Productioncrate: Easy Method
What is ProductionCrate
Overview
ProductionCrate is a subscription-based asset library for video production offering VFX, audio, graphics, and 3D models. It provides both a free tier and paid Pro tiers that increase download limits and asset quality.
Who uses it
Users include video editors, VFX artists, sound designers, and content creators who need ready-made assets and workflow tools like plugins and asset management. Plans vary by download caps and resolution limits.
How to cancel ProductionCrate
Web (Stripe/dashboard)
- Log in to your ProductionCrate account.
- Go to Account → Subscription → Cancel.
- Confirm the cancellation in the dashboard when prompted.
Other channels (PayPal, App Store, certified mail)
- PayPal pre-approved payments: Go to PayPal → Settings → Payments or Autopay → find ProductionCrate → Cancel.
- App Store (iOS): On iPhone, Settings → your name → Subscriptions → cancel ProductionCrate, or use Apple Support "Manage subscriptions".
- Written notice: Send certified mail to ProductionCrate with account email, subscription ID, payment method, and a clear cancellation request.
What happens when you cancel
Access after cancellation
Cancellation immediately stops future renewals but you retain Pro access until the end of the paid period. You can continue to download within your plan limits during that paid period.
Data and account
Your account remains active for sign-in and access to previously downloaded assets subject to license terms. Account data and settings are retained unless you request deletion.
Will I get a refund?
ProductionCrate refund policy
ProductionCrate’s stated policy is no refunds for the unused portion of subscriptions across Web, PayPal, and enterprise plans.
Exceptions and App Store purchases
- App Store purchases: Refunds, if any, are handled by Apple under Apple’s refund rules; ProductionCrate’s no-refund policy does not override Apple’s processes.
- Local consumer rights: Statutory rights in some jurisdictions may override a no-refund clause - see the India-specific section below.
ProductionCrate plans and pricing
Pricing summary
Below are estimated INR-equivalent prices based on available USD pricing and an exchange-rate conversion. Actual billed amounts may vary due to payment processor rates, taxes, or rounding.
Plan table
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Sample Plan | ₹1,356.30 / month | monthly | Up to 20 downloads/day; HD/2K assets (VFX, audio, graphics, models) |
| Pro Plan | ₹3,526.38 / month | monthly | Full access; up to 50 downloads/day; highest resolutions; plugins; LaForge |
| Annual PRO Plan | ₹2,260.50 / month (billed annually) | annual | Same as Pro Plan with discounted effective monthly rate via annual billing |
Your consumer rights in India
Statutory protections
ProductionCrate’s terms state a no-refund policy for unused subscription periods, but local consumer protection laws may provide additional rights. Indian e‑commerce and consumer protection regulations can affect refunds and withdrawal rights.
Practical advice for India-based users
- If you seek a refund after cancellation, cite applicable Indian consumer protections and the Consumer Protection (E-Commerce) Rules, 2020 where relevant.
- Keep documentation of purchase, cancellation, and any correspondence; this helps if you escalate to dispute resolution or a consumer forum.
Customer experiences
Positive feedback
- Users praise the large, high-quality asset library for VFX, audio, graphics, and 3D.
- Free tier is useful for light users; Pro unlocks higher resolutions and more downloads, plus helpful workflow tools like plugins and asset management.
Negative feedback
- Some users report friction when cancelling across different channels (web vs PayPal vs App Store).
- Complaints include perceived lack of transparency on PayPal subscription pages and download caps that can hinder heavy users.
Documentation checklist
What to gather before contacting support
- Account email and username used with ProductionCrate.
- Subscription ID, plan name, and date of purchase or renewal.
- Payment method details (last four digits, PayPal transaction ID, or Apple receipt ID).
Supporting evidence for disputes
- Screenshots of subscription page, cancellation confirmation, or billing charges.
- Copies of certified mail receipt if you sent written notice.
Common mistakes
Canceling only on one channel
Users sometimes cancel on the website but forget to stop pre-approved payments in PayPal, which can result in continued billing.
Always verify and cancel recurring payments in PayPal or the App Store if you originally subscribed through those channels.
Mistaking access for refund
Canceling stops renewals but does not automatically trigger refunds for unused time under ProductionCrate’s policy.
If you expect a refund, check the channel used to purchase (Apple refunds handled by Apple) and prepare supporting documentation.
Comparative recap
At-a-glance comparison
| Plan | Price (INR) | Period | Cancellation method | Refunds |
|---|---|---|---|---|
| Free | Free | monthly | Manage in account dashboard | Not applicable |
| Pro Plan | ₹3,526.38 / month | monthly | Cancel via web dashboard, PayPal, or App Store (as appropriate) | No refunds for unused period (except App Store rules) |
| Annual PRO | ₹2,260.50 / month (billed annually) | annual | Cancel before renewal via dashboard or payment channel | No refunds for unused period (except App Store rules) |
Key takeaway
Cancel on the same channel used to subscribe and keep evidence. App Store purchases follow Apple’s refund rules, while web and PayPal subscriptions generally fall under ProductionCrate’s no-refund policy.
After cancelling
Immediate steps
- Confirm cancellation in your ProductionCrate account and retain screenshots or confirmation emails.
- If you used PayPal or the App Store, verify recurring payments are stopped in those services.
If you need further help
Contact ProductionCrate support through the account dashboard for account-specific questions and evidence-based disputes.
If you believe local consumer law supports a refund, prepare documentation and consider raising the issue with Indian consumer protection authorities or your payment provider.
Address
Registered mailing address
ProductionCrate Studios, LLC
6974 Convoy Court Road, San Diego, CA 92111, United States
Certified mail advice
If sending written cancellation via certified mail, include account email, subscription ID, payment method, and a clear cancellation request to the address above.