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I hereby notify you of my decision to terminate the contract relating to the Scanguru service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Scanguru: Easy Method
What is ScanGuru
Overview
ScanGuru is a document-scanning app and SaaS platform that helps users capture, store, and share PDFs and scanned images on mobile devices and the web.
The service is subscription-based and offers paid plans with enhanced features such as OCR, unlimited access tiers, and lifetime options listed in app stores and developer pages.
Where it’s provided
ScanGuru is available via the iOS App Store, Google Play (Android) and directly via the developer’s web offering.
Platform billing and subscription management typically depend on the storefront where you purchased the service.
How to cancel ScanGuru
Cancel on iPhone (App Store)
- Open Settings on your iPhone.
- Tap your Apple ID, then Subscriptions.
- Find ScanGuru and turn off Auto-Renewal at least 24 hours before the trial or billing period ends.
- Note: Deleting the app does NOT cancel the subscription.
Cancel on Android (Google Play)
- Open the Google Play app and tap your Profile.
- Go to Payments & subscriptions → Subscriptions.
- Select ScanGuru and cancel (disable auto-renewal) at least 24 hours before the trial or billing period ends.
Cancel via Website / Direct purchase
- Contact ScanGuru support (for example by email) at least 24 hours before the trial or current subscription period ends to request cancellation.
- Deleting the app does not cancel web-based or direct subscriptions; you must contact support to stop billing.
- For a general guide to cancellation steps, see this reference: Cancel ScanGuru (guide).
What happens when you cancel
Access and renewals
When you cancel, auto-renewal is disabled so you will not be billed at the next renewal date.
You typically retain access to paid features until the end of the paid billing or trial period you already paid for.
Data and app usage
Canceling a subscription does not necessarily delete your scanned documents or account data - check the developer terms for retention details.
To understand data handling and retention, review the ScanGuru terms: ScanGuru Terms.
Will I get a refund?
App Store and Google Play refunds
- App Store refunds must be requested directly from Apple using Apple’s refund process; developers cannot issue Apple store refunds directly.
- Google Play refunds must be requested directly from Google and follow Google Play’s refund rules.
Website / Direct refunds and exceptions
Refunds for purchases made directly through ScanGuru’s website are handled under the developer’s Terms and Money-Back policy.
No public, guaranteed 14-day refund window for India is stated; refunds via direct channels are discretionary and subject to developer response.
See the developer terms for details: ScanGuru Terms of Service.
ScanGuru plans and pricing
Available options (as listed)
In-app purchase options listed on the Indian App Store include several Premium, Unlimited and Lifetime variants.
Periods (monthly/annual/one-time) are not always specified in the public listing and may vary by offer.
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium | ₹699 | Unknown | Premium features per listing |
| Unlimited Access | ₹669 | Unknown | Unlimited Access per listing |
| Premium access | ₹999 | Unknown | Premium access per listing |
| Full access | ₹589 | Unknown | Full access per listing |
| Premium | ₹999 | Unknown | Premium features (duplicate listing) |
| Lifetime Access | ₹5,900 | Lifetime | Lifetime Access per listing |
| Unlimited Access | ₹799 | Unknown | Unlimited Access per listing |
| Premium | ₹699 | Unknown | Premium features (duplicate) |
| Lifetime | ₹14,900 | Lifetime | Lifetime (duplicate or tiered plan) |
| Premium | ₹619 | Unknown | Premium features (another variant) |
Your consumer rights in India
Statutory protections
Indian consumers are protected by statutory rights under laws such as the Consumer Protection Act and related regulations against unfair trade practices.
These statutory rights include remedies for misleading practices, defective services, and unfair contract terms.
How it applies to ScanGuru
ScanGuru’s Terms state they do not exclude non-waivable statutory consumer rights, but they do not explicitly reference India-specific rules or a 14‑day cooling-off period.
If you believe your consumer rights in India were violated (for example, unexpected charges or unfair cancellation), you may raise a complaint with consumer protection authorities or seek redress through applicable dispute-resolution channels.
Customer experiences
Positive feedback
Some users report ScanGuru is handy, easy to use, and useful for quick scanning and professional tasks.
App store reviews and independent summaries cite convenience and decent scan quality for many users.
Common complaints
Other users report crashes, difficulty cancelling or getting refunds, unexpected charges, and problems with trial terms.
Reviews also describe occasional quality or OCR reliability issues and app instability with large documents.
Documentation checklist
Before you contact support
- Locate the purchase receipt or order confirmation (App Store / Google Play receipt or web order ID).
- Note the account email used for the purchase and the date of the charge.
- Take screenshots showing the subscription entry, billing date, and any error messages.
What to include in your message
- Clear statement you want to cancel and whether you want a refund or only cancellation.
- Attach receipts, order IDs, screenshots and your device/platform details (iOS version or Android version).
- Send to the developer contact or support email (e.g., info@universeapps.limited) and keep copies of correspondence.
Common mistakes
Deleting the app instead of cancelling
Many users assume uninstalling the app cancels billing - this is incorrect.
Deleting the app does not stop App Store, Google Play or web-based subscriptions; you must cancel the subscription in the store or via support.
Missing the cancellation window
Waiting until the last minute can lead to an unwanted renewal; cancellation should be completed at least 24 hours before the trial or billing period ends.
Also confirm the cancellation in your account/subscriptions section and keep a confirmation screenshot or email.
Comparative recap
Quick comparison
The table below summarizes cancellation, refunds and common practical differences between purchase channels.
At-a-glance
| Item | App Store (iOS) | Google Play (Android) | Website / Direct |
|---|---|---|---|
| How to cancel | Apple ID → Subscriptions → Turn off auto‑renewal | Google Play → Payments & subscriptions → Subscriptions → Cancel | Contact ScanGuru support (email or developer contact) |
| Who handles refunds | Apple handles refund requests | Google handles refund requests | Developer handles refunds (discretionary; see Terms) |
| Deleting app effect | Does NOT cancel subscription | Does NOT cancel subscription | Does NOT cancel subscription |
| Timing recommendation | Cancel ≥24 hours before renewal | Cancel ≥24 hours before renewal | Contact support ≥24 hours before renewal |
After cancelling
Confirm cancellation
- Check your App Store or Google Play subscription list for a cancellation confirmation.
- Save any confirmation emails or screenshots showing the subscription is set to not renew.
Follow-up resources
- Developer Terms and refund information: ScanGuru Terms of Service.
- General cancellation guide and steps: How to cancel ScanGuru (guide).
- Direct terms reference: ScanGuru Terms (simple).
Address
Company address
26 Stavrou Street, Strovolos 2034, Nicosia, Cyprus.
Developer contact
For cancellation or refund requests contact the developer support (example email): info@universeapps.limited.
Keep your receipts and correspondence when raising a request to help expedite the process.