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Cancel SCHEDULICITY
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I hereby notify you of my decision to terminate the contract relating to the Schedulicity service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Schedulicity: Easy Method
What is Schedulicity
Overview
Schedulicity is an online appointment scheduling and business management platform for service-based businesses.
It helps businesses accept bookings, manage calendars, and communicate with clients via reminders and marketing tools.
Primary users
Typical users are salons, spas, fitness trainers, and small service providers who need booking and client management tools.
The product is subscription-based and billed in USD; there is no published INR pricing for India.
How to cancel Schedulicity
If you are a client cancelling an appointment
- Cancel online via the booking link or your account only if the business's Cancellation Policy allows it.
- If the appointment is outside the allowed cancellation window, an error will appear and you must contact the business directly.
- If the appointment required a deposit or prepayment, online cancellation is usually disabled and you will be prompted to call the business to discuss refunds.
If you are a business cancelling your subscription or blocking cancellations
- To prevent clients from cancelling online, set your Cancellation Policy to be stricter than your Client Scheduling Policy (e.g., allow booking 1 day ahead but require cancellation earlier than 2 days).
- If you subscribed through the iOS app, cancel the subscription via your Apple ID subscription settings in the App Store.
- If you subscribed via Schedulicity on the web, contact Schedulicity support to cancel the business subscription (phone support available: 877‑582‑0494, Mon - Fri 6am - 6pm MST).
What happens when you cancel
Appointment cancellations
When an appointment is cancelled, availability is freed on the provider's calendar and notifications may be sent depending on their settings.
Refunds are not automatically issued by the platform; they must be handled by the business or provider.
Subscription cancellations
Cancelling a paid Schedulicity subscription stops future billing; the exact timing of access termination is managed by Schedulicity support and your billing cycle.
To clarify post-cancellation access to data or account features, contact Schedulicity support or your account administrator.
Will I get a refund?
Platform policy
Schedulicity does not auto-issue refunds when an appointment or booking is cancelled.
All refunds must be manually processed by the business or provider who handled the booking.
How refunds are processed and timing
- Businesses process refunds from the Appointment view, Tickets list, or Transactions list in the Payments section, or they can record a manual refund if not using Schedulicity payments.
- Funds typically reach the client in ~3 - 5 business days after the merchant initiates the refund; banks or card networks can take longer (up to 7 - 14 business days).
- There is no reference in Schedulicity’s help materials to an automatic statutory 14‑day cooling-off refund right; refunds are handled case-by-case by the business.
Schedulicity plans and pricing
Published plans
Schedulicity lists pricing in USD only. There is no official published INR pricing for India.
Actual INR cost will depend on current exchange rates and any conversion or tax applied by your bank or app store.
Plan table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Unlimited Plan - solo provider | $34.99 | Monthly | All features, unlimited bookings, text/email reminders, payment processing, marketing tools |
| Unlimited Plan - multi-provider (e.g., 2 providers) | $44.99 | Monthly | Same features for 2 providers |
| Unlimited Plan - 7+ providers | $94.99 | Monthly | Flat rate for 7 or more providers |
Your consumer rights in India
General rights and practical steps
As a consumer in India you are entitled to fair treatment when purchasing services; keep clear records of bookings, receipts, and communications.
If a business refuses a promised refund, raise the issue with the service provider first and keep written records of all interactions.
Escalation options
- If you cannot resolve the matter with the business, consider contacting your card issuer to dispute the charge (chargeback) and provide documentary evidence.
- You may also seek local consumer redressal options such as consumer forums or a legal advisor if informal resolution fails.
Customer experiences
Positive feedback
Many users report Schedulicity is intuitive, easy to use, and reduces no-shows through automated reminders.
Users often praise the booking experience and responsive customer support in many reviews.
Negative feedback
- Common complaints include missing features like detailed session notes, limited SMS capabilities for some plans, and occasional technical bugs.
- Some users report billing or cancellation problems and mixed experiences with the mobile app and support follow-up.
For user reviews see Capterra for aggregated feedback: Schedulicity reviews on Capterra.
Documentation checklist
Before you cancel an appointment
- Booking confirmation (email or SMS)
- Cancellation policy shown at booking
- Proof of payment or deposit receipt
Before you cancel a subscription
- Recent invoice or billing record
- Account email and subscription origin (web or iOS)
- Support contact details and any written cancellation requests
Common mistakes
Attempting online cancellation outside policy window
Clients often try to cancel via the booking link after the business’s cancellation window has closed and encounter an error.
In such cases you must contact the business directly to request a cancellation or refund.
Expecting automatic refunds
Many assume refunds are automatic; Schedulicity requires the business/provider to process refunds manually.
Always confirm refund handling with the business before relying on an automatic payout.
Comparative recap
Feature comparison
| Feature | Schedulicity | Typical alternatives |
|---|---|---|
| Ease of use | Generally regarded as intuitive and user-friendly | Varies; some competitors are similarly easy, others more complex |
| Customer support | Many users report strong support, though experiences can vary | Support quality varies widely across providers |
| Refund handling | Refunds must be processed manually by the business/provider | Some competitors offer integrated processor refunds; policies differ |
| Known limitations | Lacking treatment session notes, some SMS limitations, occasional bugs reported | Other platforms may offer richer clinical notes or stronger SMS tools |
After cancelling
Immediate next steps
Confirm cancellation in writing with the business and request details about any refund processing and timelines.
Keep receipts, confirmation emails, and screenshots of the cancellation for records.
Helpful links and further reading
- Read user reviews and experiences: Capterra - Schedulicity reviews
- For pricing summaries and commentary: Schedulicity pricing & reviews (GoMarketBox)
- Market commentary on user migration and issues: WellnessLiving blog
Address
Company address
Schedulicity, Inc.
4555 Valley Commons Drive, Bozeman, MT 59718, USA
Support contact
Phone (US support for web subscriptions): 877‑582‑0494, Mon - Fri 6am - 6pm MST.
If you subscribed via the iOS app, manage or cancel your subscription through your Apple ID subscription settings in the App Store.