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I hereby notify you of my decision to terminate the contract relating to the Sendinblue service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sendinblue: Easy Method
What is Sendinblue
Overview
Sendinblue (also known as Brevo) is a SaaS marketing platform for email, SMS and marketing automation. It provides campaign creation tools, templates, reporting and contact management for businesses.
How it is offered
Plans are subscription based with tiered features such as Starter and Business levels. In some cases mobile app subscriptions are purchased via the App Store or Google Play rather than directly through Sendinblue.
How to cancel Sendinblue
Cancel via web (Brevo/Sendinblue account)
- Sign in to your Sendinblue/Brevo account and go to Account settings.
- Open the "My plan" page and select the cancel option for your subscription.
- Confirm cancellation. Cancellation takes effect at the end of the current billing period and the account is downgraded to the Free plan.
- If eligible, you may have the option to pause the subscription for up to 3 months instead of cancelling.
Cancel via mobile platforms (App Store / Google Play)
- If you subscribed through the iOS App Store or Google Play, you must cancel through Apple or Google - cancellations in the Sendinblue web app will not stop those platform subscriptions.
- Open your device’s subscriptions settings (Apple ID or Google Play) and cancel the Sendinblue/Brevo subscription there.
What happens when you cancel
Access and features
After cancellation your account remains active until the end of the paid billing period. You will then be downgraded to the Free plan with corresponding limits.
Data and continuity
Cancelling does not delete your account data. Your contacts, campaigns and settings remain available under the Free plan unless you manually request data deletion.
Will I get a refund?
General refund policy
Sendinblue (Brevo) generally does not provide refunds for used or unused credits. Refunds are rare and typically only issued for technical errors or specific account qualification issues.
Exceptions and special cases
- Refunds may be considered for platform technical errors or if you were not qualified to use shared IPs, subject to Sendinblue review.
- Subscriptions bought via App Store/Google Play are subject to those platforms’ refund policies and must be handled with Apple or Google.
- EU consumers have a statutory 14-calendar-day cooling-off right with special rules for services started during that period; refunds for partial performance are proportional and issued within 14 days.
Sendinblue plans and pricing
Available plans (India, indicative)
Below are commonly listed, localized monthly prices reported on Indian software platforms. These may vary and Sendinblue/Brevo’s official site or purchase flow should be checked for final figures.
Price table
| Plan | Price (INR) | Period | Key features |
|---|---|---|---|
| Starter | ₹625.00 | Monthly | From 5,000 emails/month, no daily limit, 24/7 email support, basic reporting, drag-and-drop editor |
| Business | ₹1,345.00 | Monthly | Everything in Starter plus phone support, marketing automation, predictive sending, multi-user access, landing pages, A/B testing |
Your consumer rights in India
General guidance for Indian consumers
There is no India-specific refund entitlement published here for Sendinblue. If you purchase via Apple/Google, their platform rules and refund processes apply. For web purchases, follow the vendor's terms and seek clarification from support.
Practical steps and escalation
- Contact Sendinblue/Brevo support first to request cancellation confirmation and any refund assessment.
- If payment dispute is needed, contact your bank or card issuer to inquire about chargeback or dispute options available in India.
- For unresolved issues, consider lodging a complaint with consumer protection authorities or seek legal advice; maintain records of communications and invoices.
Customer experiences
Positive feedback
Some Indian users praised Sendinblue/Brevo for marketing automation, integrations, responsive abuse handling and an intuitive UI after their platform transition.
Negative feedback
Other users have reported problems such as unexpected account restrictions, billing difficulties when cancelling, complaints about pricing transparency, and challenges with customer support resolution.
Documentation checklist
What to prepare before cancelling
- Account email and subscription ID or invoice number.
- Payment receipts or transaction IDs for the current billing period.
- Screenshots of your plan page, billing history and any error messages.
What to keep after cancelling
- Cancellation confirmation or reference number from Sendinblue/Brevo.
- Exported contact lists and any campaign data you need retained.
- Records of all support communications and timestamps.
Common mistakes
Not cancelling the correct channel
Users sometimes cancel in the web app while the subscription was purchased through Apple or Google. That does not stop platform subscriptions and leads to unexpected charges.
Assuming automatic refunds
Another frequent error is assuming refunds will be issued for unused credits or forgotten cancellations. Sendinblue’s policy generally does not guarantee refunds, so confirm terms before purchase.
Comparative recap
Side-by-side feature comparison
The table below summarizes the main differences between the Starter and Business plans for quick decision-making.
Notes
Prices are indicative and may change. Verify in your account purchase flow for the exact amount and billing cycle.
| Feature | Starter | Business | Period |
|---|---|---|---|
| Price (indicative) | ₹625.00 | ₹1,345.00 | Monthly |
| Emails / month | From 5,000 | Higher limits & advanced features | monthly |
| Support | 24/7 email | Phone + advanced support | monthly |
| Automation & advanced tools | Basic | Marketing automation, A/B testing, landing pages | monthly |
After cancelling
Confirm and archive
Keep the cancellation confirmation and archive invoices and exported data you may need later. Verify that your billing card is not charged after the end of the billing period.
Useful next steps
- If you subscribed via App Store or Google Play, manage or request refunds through Apple or Google support channels.
- Contact Sendinblue/Brevo support from your account for any follow-up, disputes or data deletion requests.
Address
Registered office (India)
BREVO CRM SOLUTIONS PRIVATE LIMITED (formerly Sendinblue)
L 12 C 001, Max Towers, 12th Floor, Plot No. C‑001, Sector 16B, Noida, Uttar Pradesh 201301, India
How to use the address
Use this address for formal notices, registered-post correspondence or legal communications if required. Also maintain digital records and support tickets for faster resolution.