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I hereby notify you of my decision to terminate the contract relating to the Sketch service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sketch: Easy Method
What is Sketch
Overview
Sketch is a Mac-focused design tool used for user interface and user experience (UI/UX) design, vector graphics, and prototyping.
It offers a native Mac app, collaboration features via a subscription, and a plugin ecosystem that designers commonly use.
Who uses it
Product designers, UI/UX teams and freelancers commonly use Sketch for screen design and handoff to developers.
Licensing options include a cloud-backed subscription (collaboration) and a Mac-only one-time license for local use.
How to cancel Sketch
Cancel via sketch.com (subscription purchases)
- Sign in to your account at sketch.com and go to Account > Billing or Workspace settings.
- Find the subscription or Editor seat you want to cancel and select Cancel; follow on-screen prompts to confirm.
- After cancelling, your subscription remains active until the end of the paid billing period.
Other purchase channels and support
- If you bought via the Mac App Store or a reseller, cancel through that channel (Apple or the reseller) - refunds and cancellations may follow their rules.
- To request refunds or ask questions about refund eligibility for sketch.com purchases, use the official Sketch refunds support page: Sketch refunds & security.
What happens when you cancel
Access and account status
Cancelling a subscription stops future renewals but does not immediately remove access.
Your workspace remains accessible until the end of the current billing cycle for that subscription.
Data and workspace content
Your files and documents remain in your account after cancellation, but collaborative features may be restricted once Editors or seats expire.
Export and back up any files you need before access changes to avoid interruption in workflows.
Will I get a refund?
Refund rules (sketch.com purchases)
- Annual subscriptions: full refund available if requested within 30 days of the initial purchase.
- Mac-only one-time license: full refund available if requested within 30 days of the initial purchase.
- Monthly subscriptions: no refunds; you can cancel at any time and service remains until the billing period ends.
Exceptions and required information
- Renewals and additional seat purchases are explicitly non-refundable.
- Refund requests require identity/proof information (invoice number, last 4 digits of the card used, account email) and must be submitted within 30 days. See Sketch support: refunds & security.
Sketch plans and pricing
Pricing summary
The official Sketch website lists pricing in USD; approximate INR conversions are provided below.
Prices shown are approximate and may vary by exchange rate, purchase channel, or regional offers.
Notes on accuracy
Standard subscription pricing is $12 per Editor per month billed yearly on sketch.com; Mac-only license is $120 one-time per seat on sketch.com.
Some App Store or reseller prices reported by users may differ and are anecdotal.
| Plan | Price (approx.) | Period | Key features |
|---|---|---|---|
| Standard (subscription via sketch.com) | Approximately ₹1,000 / Editor | annual | Real-time collaboration, unlimited documents, version history, developer handoff |
| Mac-only license (sketch.com) | Approximately ₹10,000 per seat | One-time | Native Mac app, offline design, no collaboration features |
| App Store (reported by users) | Reported ~₹99/month or ~₹390/year (anecdotal) | monthly / annual | App Store variant; limited to one Editor per Workspace (user-reported) |
| Volume / personal license (reseller reported) | Personal: ₹7,100; Volume (2 - 9): ₹6,400 per license | One-time | Reseller-listed Mac-only perpetual license (non-collaborative) |
Your consumer rights in India
What Sketch offers vs statutory cooling-off
Sketch provides a company-specific 30-day refund window for initial annual subscriptions and Mac-only purchases.
There is no automatic EU-style 14-day statutory cooling-off applied by Sketch; their 30-day policy is a commercial policy.
Practical steps to protect your rights
- Cancel before the renewal date to avoid unexpected charges, especially for monthly plans.
- Keep invoices, payment receipts, and the last 4 digits of the payment card; these are required for refund requests.
- If you have a dispute, you can raise it with Sketch support first and retain evidence if you escalate to consumer forums in India.
Customer experiences
Summary of positive feedback
Positive reviews are limited in the available Trustpilot listing and do not form a clear majority.
Some users continue to value Sketch for its Mac-native design tools and plugin ecosystem.
Summary of criticisms
Trustpilot reviews indicate a TrustScore around 3.0/5 with many 1‑ and 2‑star reviews citing drastic UI changes and poor support.
Users also report unexpected charges during trials or confusion over trial cancellations; see user reviews: Sketch on Trustpilot.
Documentation checklist
Essential items to prepare
- Account email and workspace name or ID.
- Order/invoice number and purchase date.
- Last 4 digits of the credit card used or payment confirmation screenshot.
Optional but helpful items
- Screenshots of the purchase confirmation, billing statements, or trial emails.
- Details of the Editor seats or renewal transaction IDs for multi-seat purchases.
Common mistakes
Expecting monthly refunds
Many users assume monthly subscriptions are refundable; Sketch does not offer refunds for monthly billing - cancelling only stops future charges.
Always check billing frequency before expecting any refund.
Missing required proof or using wrong channel
Users sometimes contact the wrong support channel (e.g., contacting sketch.com for App Store purchases), which delays resolution.
Also, not providing invoice number or card details can result in refund requests being denied or delayed.
Comparative recap
Quick comparison table
| Plan | Approx. cost | Period | Refundability (initial purchase) |
|---|---|---|---|
| Standard (sketch.com subscription) | ~₹1,000 / Editor | annual | 30-day full refund for initial annual purchase; monthly subscriptions non-refundable |
| Mac-only license (sketch.com) | ~₹10,000 per seat | One-time | 30-day full refund for initial purchase |
| App Store / reseller | Anomalous / varies | monthly / annual / One-time | Follow Apple or reseller refund policies; sketch.com rules may not apply |
After cancelling
Immediate actions
Export or back up your design files and version history if you may lose collaborative features after cancellation.
Confirm cancellation via your sketch.com account and keep the confirmation email for records.
Where to request refunds or get help
- For sketch.com refund eligibility and requests, visit the official refunds page: Sketch refunds & security.
- If your purchase was through the Mac App Store or a reseller, contact Apple or the reseller for cancellations and refunds.
Address
Provided contact address (verify before use)
Shrachi Tower, 686 Anandapur, Unit 4D, E M Bypass, Kolkata 700107, India
Note: This address is included for reference only. It may not be affiliated with Sketch B.V.; verify recipient eligibility before sending documents or correspondence.
Support links
Official Sketch refunds & policy: https://www.sketch.com/support/general/security/refunds/
User reviews reference: https://www.trustpilot.com/review/www.sketch.com