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Smart Dns Proxy
Cakinberk Telekom Ltd. Sti., Adnan Menderes Mh., Edremit Cd. No:1/A, Merkez
Balikesir , Turkey
REF/2025GRHS4
Cancellation Smart Dns Proxy: Easy Method
What is Smart Dns Proxy
Service summary
Smart Dns Proxy is a subscription service that reroutes DNS requests to help users access geo-restricted streaming content. It is delivered as a paid subscription with multiple plan lengths and global server locations.
How it is typically used
Customers use the service to stream shows and access region-locked channels by changing DNS settings on devices or using the provider's setup guides. The company offers trials and defined money-back terms.
How to cancel Smart Dns Proxy
Direct (web) subscription - required format
- Submit cancellation in writing: email, postal letter, or through the billing system as stated in the Terms of Use.
- Cancellation becomes effective upon receipt of your written notice.
- For details see the provider's Terms of Use: Terms of Use.
App Store / Google Play subscriptions
- Smart Dns Proxy’s public documentation does not detail in-app cancellation steps.
- If you subscribed via Apple or Google, manage and cancel the subscription in Apple’s or Google’s subscription settings (App Store / Google Play).
- After cancelling in the store, confirm whether you also need to notify Smart Dns Proxy directly for billing records.
What happens when you cancel
Timing and effectiveness
Cancellations submitted in writing are effective upon the provider’s receipt of the notice. Keep copies or confirmations of your written submission for your records.
Renewal and subscription status
- Annual subscriptions automatically renew into monthly plans unless cancelled before renewal.
- After the initial 30-day refund window, annual subscriptions become nonrefundable per the Terms of Use.
Will I get a refund?
Refund policy - summary
- Full refund available if a monthly or annual subscription is cancelled in writing within the first 30 days of purchase.
- No refunds are provided for unused portions of monthly plans outside the 30-day refund window.
- The service advertises a "14 days FREE!" trial and a 30-day money-back guarantee on the Pricing page.
Exceptions and actions
If you believe you qualify for a refund, submit a written cancellation within 30 days and include purchase details and proof of payment.
Refer to the Terms of Use and Pricing pages for the official wording: Terms of Use · Pricing.
Smart Dns Proxy plans and pricing
Pricing snapshot
The following prices are approximations for India based on available pricing information and estimated USD→INR conversion.
Plan list
| Plan | Period | Price (approx.) | Features |
|---|---|---|---|
| Monthly | Monthly | ₹591 (approx.) | 14‑day free trial; cancel any time; 30‑day money back |
| 3 Months | 3 Months | ₹1,560 (approx.) | 12% discount; includes trial/money‑back guarantees |
| 12 Months | Annual | ₹4,814 (approx.) | 32% discount; best value for year‑long usage |
| 24 Months | 2 Years | ₹5,947 (approx.) | 58% discount; lowest monthly equivalent |
| Lifetime | Lifetime | ₹17,400 (approx.) | One‑time payment; includes usual trial/money‑back terms |
Your consumer rights in India
Cooling-off and cancellation rights
Under Indian consumer protection rules, consumers generally have a 7-day cooling-off period for e‑commerce subscriptions, allowing cancellation without penalty unless the service began with explicit consent.
Disclosure and fair practices
- Terms should be clearly disclosed before purchase; ambiguities are interpreted in favour of the consumer.
- Unfair terms such as hidden auto‑renewals or unclear refund rules can be challenged under the Consumer Protection Act, 2019.
How this applies to Smart Dns Proxy
Smart Dns Proxy’s published 30‑day money‑back policy is more generous than the 7‑day statutory minimum; Indian consumers retain statutory protections in addition to the provider’s stated policy.
Customer experiences
Positive feedback
- Many users praise streaming stability, wide location choices, and easy setup.
- Support is frequently described as fast, helpful, and knowledgeable with quick issue resolution.
- Several Indian users report smooth access to Indian channels and prompt support responses.
- High satisfaction ratings appear on third‑party review platforms.
Negative reports
- Some users reported outages affecting specific data centres and delayed or unsatisfactory communication in isolated incidents.
- A minority report recurring glitches or geo‑blocking challenges; many of these were resolved after contacting support.
Documentation checklist
What to include when you cancel
- Registered account email and username.
- Order number or invoice reference and payment receipt.
- Clear written statement requesting cancellation and refund (if within 30 days).
- Proof of submission (sent email copy or postal receipt) and any support ticket IDs.
Where to send documents
Send written cancellation as required by the Terms of Use and keep copies. For the official Terms of Use see: Terms of Use.
Common mistakes
Missing the refund window
Waiting beyond 30 days for a refund request is a frequent error. Submit written cancellation promptly if you want a refund under the provider’s 30‑day policy.
Assuming app-store cancellation always covers web subscriptions
Some customers cancel only in the App Store/Google Play but the provider requires a written cancellation for direct web subscriptions. Verify which channel you used to subscribe and act accordingly.
Forgetting proof of cancellation
Not saving email confirmations or postal receipts can make refunds or disputes harder. Always keep evidence of your written request and any replies from support.
Comparative recap
At-a-glance comparison
| Feature | Smart Dns Proxy | Indian consumer right |
|---|---|---|
| Refund window | 30 days full refund if cancelled in writing | Statutory cooling‑off ~7 days for e‑commerce subscriptions |
| Cancellation method | Written notice (email/letter/billing system) | Consumers may cancel within cooling‑off unless service started with consent |
| Auto‑renewal | Annual subs auto‑renew into monthly unless cancelled | Unclear/unfair auto‑renewals can be challenged under law |
| Trial | 14‑day free trial advertised | Trial terms must be clearly disclosed before purchase |
After cancelling
Confirmations to expect
Keep the provider’s written acknowledgement or billing confirmation as proof of cancellation and any refund processing details.
Useful links and next steps
- Read the supplier’s official Terms of Use: Terms of Use.
- Check current plans, trial and money‑back details: Pricing.
- If you subscribed via an app store, verify cancellation in your Apple or Google subscription settings and keep their confirmation.
Address
Company address
Cakinberk Telekom Ltd. Sti., Adnan Menderes Mh., Edremit Cd. No:1/A, Merkez, Balikesir 10100, Turkey.
Record keeping
Keep this address and any support contact details from your account records for formal correspondence if required.
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Written by Riya Malhotra
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your Smart Dns Proxy subscription, submit a written cancellation via email or registered postal mail. Ensure you keep proof of your submission.
Yes, if you cancel your Smart Dns Proxy subscription in writing within the first 30 days, you are eligible for a full refund. Make sure to include your purchase details.
If you do not cancel your Smart Dns Proxy subscription before the renewal date, your annual subscription will automatically renew into a monthly plan unless cancelled.
Yes, if you subscribed via the App Store or Google Play, you need to manage and cancel your subscription through their settings, but also notify Smart Dns Proxy directly for billing records.
Your cancellation will take effect upon Smart Dns Proxy's receipt of your written notice. Keep a copy of your cancellation for your records.