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Cancel SOLIDWORKS
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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Solidworks service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Solidworks: Easy Method
What is SolidWorks
Overview
SolidWorks is a professional 3D CAD and product design software used for modelling, simulation, and creating detailed assemblies and drawings.
It is available as subscription plans, perpetual licenses via resellers, and a 3DEXPERIENCE cloud offering for some users.
Typical users
Engineers, product designers, and manufacturing teams commonly use SolidWorks for mechanical design and downstream processes like CAM and PDM.
Offers vary from hobbyist/maker subscriptions to enterprise-grade bundles with simulation and PDM features.
How to cancel SolidWorks
App Store or Google Play
- Open the App Store or Google Play on the device used to subscribe.
- Go to your Subscriptions or Purchases page and cancel the SolidWorks subscription there.
- Request any refund through the store’s refund mechanism; SolidWorks does not publish a separate app-store refund policy. See a general guide: Postclic: Cancel SolidWorks.
Web (direct subscription / reseller)
- If you subscribed directly or via a reseller, contact the reseller or Dassault Systèmes sales/support channel used for purchase.
- Ask to disable auto-renewal and request cancellation; many resellers allow disabling auto-renewal up to ~30 days before renewal.
- For refund requests on initial purchases, state purchase date and request consideration under the reseller or SolidWorks 15-day initial refund window. See reseller guidance: Hawk Ridge Systems.
3DEXPERIENCE platform
- Log in to your 3DEXPERIENCE dashboard and open Platform Management → Subscriptions.
- Locate the relevant subscription and select the “Stop Renewal” or cancel option in Subscriptions.
- Note that users commonly report the cancellation UI is hard to find; consult platform help or support if you cannot locate the setting. See a community guide: Reddit: How to cancel.
What happens when you cancel
Access and licenses
After cancellation, access typically remains until the end of the paid period for subscriptions.
Perpetual licenses (outright purchases) remain licensed, but maintenance/updates may stop if you cancel maintenance agreements.
Auto-renewal and billing
Disabling auto-renewal prevents future charges but usually does not trigger automatic refunds for renewals.
Renewals and monthly subscriptions are typically not refundable according to reseller and support guidance.
Data and projects
Your local files remain on your machines. Cloud-stored data on 3DEXPERIENCE may be subject to platform retention policies.
Export or back up important projects before cancellation to avoid access issues after the subscription ends.
Will I get a refund?
Web / direct purchase policy
SolidWorks and many resellers offer a full refund if cancelled within 15 days of the initial subscription purchase.
This 15-day window applies to initial purchases; renewals and monthly subscriptions are typically not refundable. Source: Hawk Ridge Systems and Postclic.
App Store / Google Play refunds
Refunds for mobile-store subscriptions are governed by Apple or Google Play policies, not a separate SolidWorks policy.
Request refunds and manage subscriptions through the respective app store interfaces. See: Postclic: App store refunds.
Key exceptions and timing
- Full refund: typically possible only within 15 days of the first subscription purchase (web/direct).
- Renewals and monthly billing: normally non-refundable.
- If you purchased via an app store, follow the store’s refund process; SolidWorks does not override store rules.
SolidWorks plans and pricing
Overview of plans
Pricing varies by reseller and type: annual subscriptions, perpetual licenses, and reduced maker plans are available in India.
Below is a representative pricing table based on reseller listings and regional offers (2024 - 2025 estimates).
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| 1-Year License - Standard (via Keys-Shop) | ₹75,000 - ₹1,00,000 | Annual | Full SolidWorks Standard features including 3D CAD, 2D drawing, imports/exports, technical support |
| 1-Year License - Professional (via Keys-Shop) | ₹1,00,000 - ₹1,50,000 | Annual | Includes Standard plus PDM, CAM integration, extended toolsets |
| 1-Year License - Premium (via Keys-Shop) | ₹1,50,000 - ₹2,00,000 | Annual | Includes Professional plus simulation, advanced routing, PDM & collaboration tools |
| Perpetual License - Standard (via SoftwareDeal.in) | ₹2,40,000 - ₹2,80,000 | One-time purchase | SolidWorks Standard perpetual license |
| Perpetual License - Professional (via SoftwareDeal.in) | ₹3,50,000 - ₹4,20,000 | One-time purchase | SolidWorks Professional perpetual license |
| Perpetual License - Premium (via SoftwareDeal.in) | ₹4,80,000 - ₹6,00,000 | One-time purchase | SolidWorks Premium perpetual license |
| 3DEXPERIENCE SolidWorks for Makers - Annual (India) | ₹3,274 (promo, excl. VAT) | Annual | 3DEXPERIENCE SolidWorks for Makers subscription (maker/hobbyist license) |
Pricing notes
Prices are representative ranges from Indian resellers and regional offers for 2024 - 2025; actual quotes may vary by reseller and promotions.
For purchasing help or exact quotes contact local resellers like those linked in the sources: Hawk Ridge Systems.
Your consumer rights in India
Statutory rights and cooling-off
There is no publicly documented statutory cooling-off or 14-day refund right specific to SolidWorks in India.
Refund and cancellation terms therefore depend on SolidWorks’ internal policies or the reseller’s terms at the time of sale.
Practical steps to protect your rights
- Keep all receipts, order IDs, and communication with reseller or Dassault Systèmes.
- Request written confirmation for cancellations and any refund decisions.
- If unresolved, escalate to the reseller’s higher support or consider bank chargeback if eligible and justified.
Customer experiences
Positive feedback
Users praise SolidWorks for strong 3D modelling, PDM, and CAM capabilities and a large active community.
Trusted reviews highlight usability, stability for large assemblies, and strong feature sets (see TrustRadius): TrustRadius reviews.
Negative feedback
Common complaints include difficulty cancelling subscriptions, confusing 3DEXPERIENCE UI, and slow customer service when seeking refunds.
Users report trouble locating cancellation controls and billing before expiry in community threads: Reddit and criticism on service responsiveness: Trustpilot.
Documentation checklist
Before contacting support
- Order/invoice number and purchase date.
- Account email or SolidWorks ID used for subscription.
- Payment proof (bank statement, transaction ID).
- Screenshots of subscription page or billing notifications.
When contacting reseller or Dassault Systèmes
- Explain desired action: cancel, stop renewal, request refund (state reason and timing).
- Attach documentation and request written confirmation with timelines.
- Record support case or ticket number for follow-up.
Common mistakes
Assuming immediate refund on cancellation
Many users assume cancelling automatically triggers refunds; in practice, refunds are limited and typically tied to the 15-day initial purchase window.
Do not rely on cancellation alone to recover charges after renewal - act before renewal or contact the store/reseller promptly.
Trying to cancel in the wrong place
Users often try to cancel via their SolidWorks account when the subscription was purchased through an app store or reseller; that can delay cancellation.
Always cancel through the original purchase channel: App Store/Google Play, reseller portal, or 3DEXPERIENCE subscriptions page, as applicable.
Comparative recap
Quick comparison
| Channel | Refund likelihood | Ease of cancellation | Recommendation |
|---|---|---|---|
| App Store / Google Play | Refunds per store policy; variable | Cancel via store subscription page (easy if you know where) | Use store refund process; keep store receipts |
| Web (direct / reseller) | Full refund possible within 15 days of initial purchase; renewals usually not refundable | Contact reseller or sales portal; can be straightforward if reseller is responsive | Contact reseller quickly and keep documentation |
| 3DEXPERIENCE platform | Refunds follow platform/reseller terms; not commonly automatic | Cancellation UI exists but can be hard to locate; community reports difficulty | Follow dashboard → Platform Management → Subscriptions, or contact support |
Recommendation
If you purchased via a reseller, contact them first and request written confirmation for cancellations and refunds.
If via app store, use the store’s cancellation and refund flow immediately to increase chances of recovery.
After cancelling
Immediate steps
- Save cancellation confirmation and any support ticket number you receive.
- Back up local files and export cloud projects if applicable.
Escalation and help links
- General cancellation guide and steps: Postclic: Cancel SolidWorks.
- Reseller purchase and contact information: Hawk Ridge Systems.
- Community tips on 3DEXPERIENCE cancellation: Reddit thread.
Address
Official support / correspondence (Pune)
Dassault Systemes India Pvt. Ltd., 1st Floor, Water Building, Plot No. 15/A, Rajiv Gandhi InfoTech Park, Phase 1, MIDC, Hinjawadi, Pune 411057, India.
Registered office note
The company’s registered office is listed in corporate filings (Delhi). For cancellation and refund requests, start with the reseller or the account channel you used to purchase.