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Storyblocks

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Termination letter drafted by a specialized lawyer
Sender
Storyblocks Cancel Subscription | Postclic
Storyblocks
1515 N Courthouse Road, Suite 1000, Arlington
VA United States
support@storyblocks.com
Cancellation of Storyblocks contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Storyblocks service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Storyblocks
1515 N Courthouse Road, Suite 1000, Arlington
VA , United States
support@storyblocks.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Storyblocks. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Storyblocks: Easy Method

What is Storyblocks

Overview

Storyblocks is a subscription service that provides royalty-free stock video, audio, images and templates for creators and businesses.

The platform offers searchable libraries and a licensing model that grants usage rights for content downloaded during an active subscription.

Who uses it

Typical users include video editors, social media creators, marketers, and small studios needing ready-made media assets.

Plans vary by download limits, available formats (HD/4K), and additional plugin or pro features.

How to cancel Storyblocks

Cancel web (direct) subscription

  • Sign in to your Storyblocks account on the Storyblocks website.
  • Go to Account → Subscription or Billing settings and select Cancel.
  • Cancel at least 48 hours before the renewal date to avoid the next charge.
  • For official licensing details see the Storyblocks license page: Storyblocks license.

Cancel via iOS App Store

  • Open iOS Settings → Subscriptions → Storyblocks and choose Cancel Subscription.
  • Apple handles billing and any refund requests; Storyblocks does not process App Store refunds.
  • For step-by-step mobile guidance see: Cancel Storyblocks (App Store & Play).

Cancel via Google Play (Android)

  • Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → Storyblocks and Cancel.
  • Google Play handles billing and refunds for purchases made through the Play Store.
  • See the same mobile guide for additional details: Cancel Storyblocks (App Store & Play).

What happens when you cancel

Access after cancellation

Cancellation takes effect at the end of your current paid period; you retain access until that date.

Downloads and licenses already granted remain valid per the license terms.

Billing and account data

  • No new charges will occur after the current paid period ends if you cancel in time.
  • Transaction records and receipts remain accessible in your account for reference.

Will I get a refund?

Storyblocks direct (web) refunds

Storyblocks' web (direct) policy generally does not provide partial or prorated refunds for unused time after payment.

Support may consider exceptions if no content was downloaded since the last payment; see the official explanation: Storyblocks help article.

App Store and Google Play refunds

  • Purchases via Apple App Store must be refunded through Apple according to Apple’s policies.
  • Purchases via Google Play must be refunded through Google Play according to Google’s policies.
  • Storyblocks does not process App Store or Google Play refunds directly; see the mobile cancellation guide: Cancel Storyblocks (App Store & Play).

Storyblocks plans and pricing

Pricing summary

The following INR amounts are sourced from third‑party aggregators and appear to be localized conversions rather than official INR price pages.

Storyblocks' official site does not always display INR pricing; verify in your account or payment screen before purchase.

Plan table

Plan Price Period Features
Starter ₹1,000.00 Monthly (billed annually) 5 monthly downloads; HD footage, music, photos, vectors; Maker Video Editor; individual license; cancel anytime
Unlimited All Access ₹2,000.00 Monthly (billed annually) Unlimited downloads (HD & 4K), templates, music & SFX, photos & vectors; Maker Video Editor; individual license; cancel anytime
Pro ₹2,416.67 Monthly (billed annually) All Unlimited features plus enhanced Adobe CC plugin; Maker Video Editor; individual license; cancel anytime

Your consumer rights in India

Legal protections

Indian consumers are protected under the Consumer Protection Act, 2019 and related e-commerce rules that require clear cancellation and refund policies.

Hidden auto‑renewals or unclear refund denials may be treated as unfair trade practices under Indian law.

Remedies and escalation

  • Expect reasonable processing time for refunds or cancellations (commonly 7 - 15 days in practice).
  • If unresolved, escalate via the National Consumer Helpline, the E‑Jagriti/e‑Daakhil portal, or consumer forums for complaints and relief.

Customer experiences

Positive feedback

  • Many users praise the large, high‑quality media library and an easy-to-use website experience.
  • Trustpilot reviews frequently highlight responsive and helpful customer service agents.
  • For community ratings see: Storyblocks on Trustpilot.

Negative feedback

  • Some users report confusing pricing displays (e.g., “monthly” shown but billed annually) and surprise charges.
  • Complaints include account/billing issues after annual payment and occasional licensing disputes or copyright claim hassles.
  • Other critiques mention niche content gaps, download limits on lower tiers, and search or resolution issues.

Documentation checklist

What to prepare before contacting support

  • Account email and username used for Storyblocks.
  • Order ID, invoice or receipt showing the charge and date.
  • Screenshot of subscription page or billing settings if relevant.
  • Evidence of downloads (or a statement that no downloads occurred) when requesting exceptions.

Filing escalations

  • Keep a timestamped log of support communications and ticket numbers.
  • If escalating to consumer forums, collate payment proofs, correspondence, and screenshots of account settings.

Common mistakes

Billing timing and labels

Users sometimes miss the 48‑hour cancellation window and are charged for the next period despite thinking they cancelled earlier.

Check the exact renewal date in your account and cancel at least 48 hours prior to avoid unexpected billing.

Assuming App Store/Play refunds are handled by Storyblocks

Purchases through Apple or Google must be refunded through those stores; contacting Storyblocks support will not resolve store billing refunds.

Open the App Store or Google Play refund flow immediately if you need to request a store refund.

Comparative recap

Quick comparison table

Feature Web (direct) App Store (iOS) Google Play (Android) Period
How to cancel Account → Subscription/Billing on website iOS Settings → Subscriptions → Storyblocks Play Store → Profile → Payments & subscriptions → Storyblocks Varies by purchase channel
Who handles refunds Storyblocks support (limited, non‑prorated) Apple handles refunds Google handles refunds Varies by purchase channel
When cancellation takes effect End of current paid period End of current paid period End of current paid period Subscription billing cycle
Exceptions possible Support may consider exceptions if no downloads Subject to Apple policy Subject to Google Play policy Check receipts and store terms

After cancelling

What to keep

Save receipts, cancellation confirmations, and any support ticket numbers for future reference.

Retain downloaded content and licensing records demonstrating that assets were obtained during an active subscription.

Useful links

Address

Corporate address

Storyblocks - Corporate headquarters:

1515 N Courthouse Road, Suite 1000, Arlington, VA 22201, United States.

Support

Use the Storyblocks website and help center for account changes, billing inquiries and official support channels.

Keep documentation ready when contacting support to speed resolution.

FAQ

To cancel your Storyblocks subscription via the website, sign in to your account, go to Account → Subscription or Billing settings, and select Cancel. Make sure to cancel at least 48 hours before your renewal date to avoid being charged.

When you cancel your Storyblocks subscription, your access will remain active until the end of your current paid period. You can continue to use any downloads and licenses granted during your subscription.

Storyblocks generally does not offer partial or prorated refunds for unused time after cancellation. However, if no content was downloaded since your last payment, support may consider exceptions.

To cancel your Storyblocks subscription via the iOS App Store, open iOS Settings, navigate to Subscriptions, select Storyblocks, and choose Cancel Subscription. Remember, Apple handles all billing and refund requests.

Yes, you can cancel your Storyblocks subscription through Google Play. Open the Google Play Store, go to Profile → Payments & subscriptions → Subscriptions, select Storyblocks, and click Cancel. Google handles billing and refunds for purchases made through the Play Store.