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Transkriptor

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Termination letter drafted by a specialized lawyer
Sender
Transkriptor Cancel Subscription | Postclic
Transkriptor
6, rue d’Armaillé
Paris France
support@transkriptor.com
Cancellation of Transkriptor contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Transkriptor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Transkriptor
6, rue d’Armaillé
Paris , France
support@transkriptor.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Transkriptor. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Transkriptor: Easy Method

What is Transkriptor

Product summary

Transkriptor is a subscription-based SaaS tool that converts audio and video files into text using automated speech recognition and AI-assisted features.

Users upload files, receive transcriptions in minutes, and can choose paid plans for higher monthly minutes and advanced features.

Primary use cases

Typical uses include interview transcription, meeting notes, captions, and language support across multiple languages.

Plans are sold as recurring subscriptions with monthly or annual billing options listed on the official site.

How to cancel Transkriptor

Cancel via Transkriptor website (direct subscription)

  • Sign in to your Transkriptor account on the official site.
  • Go to Settings → Billing.
  • Choose Change Plan and select “Free - 90 Minutes” to stop automatic renewals; paid features remain until the current billing period ends.
  • For pricing and plan details see the official pricing page: Transkriptor pricing.

Cancel via mobile stores (iOS / Android)

  • iOS (App Store): Cancel through Apple’s subscription settings in your Apple ID; Apple handles cancellations and refunds for App Store purchases.
  • Android (Google Play): Cancel via Google Play → Subscriptions; Google handles refunds for Play purchases according to its policies.
  • For additional guidance on store-based cancellations and refund handling, see this summary: Cancellation & refunds overview.

What happens when you cancel

Access and feature availability

If you switch to the Free plan, paid features remain available until the end of the current billing period.

Your storage and uploaded files typically remain accessible according to Transkriptor’s account/data retention rules.

Billing and automatic renewal

Cancelling prevents future automatic renewals; it does not usually pro‑rate or extend the current paid period unless stated otherwise.

For in‑app purchases via Apple or Google, the store’s subscription system governs renewal and cancellation timing.

Will I get a refund?

Cooling-off and general refund rules

A 14-day cooling-off right applies when the service has not commenced - users may cancel within 14 days of order placement without stating a reason.

If the service has already started, refunds are limited and may be partial depending on work performed or costs incurred.

When Transkriptor cancels or refunds

  • If Transkriptor cancels an order before work starts, a full refund is issued.
  • If work has begun, refunds may be proportional to the part of the service not provided.
  • Reimbursements are stated to be processed within 7 working days after a cancellation email where a refund applies.
  • For purchases made through Apple or Google, refund requests are handled under Apple/Google policies rather than Transkriptor’s direct refund process; see the cancellation guide: Refund guidance.

Transkriptor plans and pricing

Overview

Below are the in-app purchase prices listed for Transkriptor in the India App Store listings and public pricing entries collected from verified sources.

Some entries may appear duplicated or similar; table retains all listed variants for completeness.

Plan Price (INR) Period Features
300 Minutes (Monthly) ₹1,199 Monthly 300 minutes of transcription per month
300 Minutes (Yearly) ₹6,900 Annual 300 minutes per month equivalent billed annually
2400 Mins (Monthly) ₹1,999 Monthly 2400 minutes of transcription per month
2400 Minutes (Monthly) (lower price entry) ₹999 Monthly 2400 minutes of transcription per month - duplicate/alternative listing
2400 Mins/Month (Yearly) ₹5,900 Annual 2400 minutes per month equivalent billed annually
2400 Mins/Month (Annually) (duplicate) ₹11,900 Annual 2400 minutes per month billed annually (duplicate entry)
2400 Minutes/Month (Yearly) (higher cost) ₹19,900 Annual 2400 minutes per month billed yearly at higher cost (duplicate)
3000 Minutes (Monthly) ₹2,249 Monthly 3000 minutes of transcription per month

Your consumer rights in India

Cooling-off and refunds under Indian rules

Indian consumers have rights for digital services, including refund and grievance remedies under the Consumer Protection Act, 2019 for faulty or misrepresented digital products.

A 14-day cooling-off where the service has not begun is commonly accepted; check the provider’s stated policies for specifics.

Jurisdiction and enforcement

Transkriptor’s terms reference foreign jurisdictions; however, Indian consumers may still file complaints with local consumer forums if issues are unresolved.

If a store purchase was made through Apple or Google, the respective store dispute/refund processes and policies will usually apply.

Customer experiences

Positive feedback summary

Many users praise fast, accurate transcriptions, multi-language support, and an intuitive interface according to review sites.

Positive summaries and ratings are visible on public review platforms for reference.

Negative feedback summary

  • Some reviewers report difficulties cancelling, unclear automatic renewal notices, and delays in refunds.
  • There are mixed reports on transcription accuracy and occasional dissatisfaction with support responsiveness.

See public reviews for broader sample sizes: Trustpilot and Capterra.

Documentation checklist

What to gather before you cancel

  • Account email and username used to subscribe.
  • Order or invoice number (if available).
  • Payment method details and billing period start/end dates.

Proofs to save for refunds or disputes

  • Screenshots of subscription page, billing history, or plan change confirmation.
  • Copies of support emails or cancellation confirmations.
  • Transaction receipts from Apple/Google if purchased via mobile stores.

Common mistakes

Failing to cancel in the right place

Many users try cancelling on the website when the subscription was purchased through Apple or Google; store purchases must be cancelled via the respective store.

Example: An iPhone App Store subscription will continue billing unless cancelled through the Apple ID subscription settings.

Assuming immediate refunds

Users sometimes expect instant refunds after cancelling; refunds depend on whether service started and on the provider/store policies.

Example: If transcription work has begun, you may only be eligible for a partial refund, not a full refund.

Comparative recap

Quick comparison headings

Table below compares the most relevant cancellation/refund aspects for quick reference.

Feature Transkriptor Notes / What to expect
How to cancel Website: Settings → Billing → Change Plan; App Store/Play: cancel in store Web cancellations stop auto-renewal but keep access until period end; store purchases use store systems
Refund window 14‑day cooling-off when service not started; otherwise partial refunds may apply Refunds processed within ~7 working days when applicable according to provider statements
Support and disputes Support available but some users report delays Escalate to local consumer forum in India if unresolved
Pricing clarity Multiple plan listings; some duplicates visible Check official pricing page for the plan you purchased: pricing

After cancelling

What to check immediately

  • Confirm you received a cancellation confirmation email or on-screen confirmation.
  • Keep screenshots of the confirmation and any billing history for future reference.

Helpful links and further reading

Address

Registered / contact address

6, rue d’Armaillé, 75017 Paris, France

This address is associated with Transkriptor’s Paris presence as published in public listings.

Jurisdiction note

Transkriptor’s terms may reference foreign jurisdictions; Indian consumers retain rights under local consumer protection laws and can pursue local remedies if necessary.

If you need formal dispute resolution, save all correspondence and transaction records before filing a complaint with local consumer authorities.

FAQ

To cancel your Transkriptor subscription via the website, sign in to your account, go to Settings → Billing, and select Change Plan to switch to the 'Free - 90 Minutes' plan, stopping automatic renewals while retaining paid features until the current billing period ends.

You may receive a refund if you cancel within the 14-day cooling-off period before the service has started. If the service has begun, refunds may be partial, depending on the work completed.

If you purchased your Transkriptor subscription through the App Store, cancel it via your Apple ID subscription settings. For Google Play, go to Subscriptions in the Google Play Store to cancel. Always keep proof of your cancellation.

After canceling your Transkriptor subscription, you will retain access to your paid features until the end of the current billing period, and your uploaded files will typically remain accessible according to Transkriptor’s data retention policies.

Transkriptor has a 14-day cooling-off period for refunds if the service hasn't started. If the service has begun, refunds may be proportional to the service not provided, and requests are processed within approximately 7 working days.