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I hereby notify you of my decision to terminate the contract relating to the Unison service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Unison: Easy Method
What is Unison
Overview
Unison is a platform offering services and products that include account-based subscriptions and purchasable credit packs for features such as voice translation. The company operates online and manages sales, subscriptions, and returns via its website.
Core functions
Unison sells digital credit packs (one-time purchases) and physical goods under distance-selling rules. It also maintains terms and refund policies that govern cancellations, returns and refunds.
How to cancel Unison
Cancel via the Unison website
- Sign in to your account on Unison's website and go to account settings to cancel a subscription or order where that option is shown.
- If you cannot cancel via account settings, email Unison support as instructed in their terms and request cancellation. See the Terms and Conditions for details: Terms and Conditions.
Cancel physical product orders and app-store purchases
- For product orders bought at a distance, you generally have 14 days from receiving the goods to cancel by emailing support and returning the items within that 14-day window. See the Consumer Terms and Returns Policy: Consumer Terms & Returns.
- There are no explicit instructions on Unison’s pages for cancelling subscriptions purchased via the Apple App Store or Google Play. Typically, you must cancel those subscriptions through your Apple or Google account subscription panels. External guidance summarising this is available here: app-store cancellation note.
What happens when you cancel
Access and renewal
When you cancel a subscription or an order via your Unison account or support, your access to paid services normally continues until the end of the current paid period.
Automatic renewal stops after cancellation so no future billing occurs beyond the current period unless otherwise stated in the terms.
Account data and records
Unison’s Terms and Conditions describe how they handle accounts and related data; review those terms for retention, deletion, or export options. See: Terms and Conditions.
If you need account data preserved or deleted, request this directly from support when you cancel.
Will I get a refund?
Refunds for goods
For physical goods sold as distance sales, you have a 14-day right to cancel from the date you receive the goods. Notify Unison within 14 days and return the goods within 14 days.
Refunds for returned goods are processed within 14 days of receiving the returned items. See: Refund & Returns Policy.
Exceptions and subscriptions
- Refunds typically exclude delivery charges and may be reduced for opened or damaged goods. See refund exclusions: Refund Policy.
- Subscription fees are generally non-refundable, except where required by applicable law or at the company’s discretion. See the Terms and Conditions: Terms and Conditions.
Unison plans and pricing
Overview of available credit packs
The following prices reflect one-time in-app credit purchases listed for Unison in INR.
Note on recurring plans
Pricing below are credit packs (one-time purchases) rather than recurring monthly subscriptions.
| Plan | Price | Period | Features |
|---|---|---|---|
| 20 Minutes Voice Translation | ₹599 | One-time | 20 minutes of voice translation credits |
| 90 Minutes Voice Translation | ₹1,499 | One-time | 90 minutes of voice translation credits |
| 300 Minutes Voice Translation | ₹3,999 | One-time | 300 minutes of voice translation credits |
Your consumer rights in India
General protections
Indian consumers are protected under Indian consumer law and related regulations when buying goods or services. These laws may provide rights to remedies for defective goods, unfair trade practices, and misrepresentation.
Apply rights locally
If you purchase from Unison while resident in India or use services there, you may have additional remedies under Indian law even if Unison’s published policies state non-refundable terms.
Contact local consumer authorities or a legal advisor for specific guidance on enforcement in India.
Customer experiences
Positive feedback
- Many customers praise Unison for professionalism, responsiveness and clear processes according to reviews. See customer reviews: Trustpilot.
Negative feedback
- Some users report valuation or appraisal disagreements and a minority report slow or unsatisfactory customer service experiences. See Trustpilot for examples: Trustpilot.
Documentation checklist
What to gather before you cancel
- Order number, invoice or receipt for the purchase.
- Account email address and username used with Unison.
- Proof of delivery date (tracking or delivery confirmation) for physical goods.
- Photos of the goods if returning for damage or defect.
- Copies of any correspondence with Unison support (emails, chat transcripts).
What to include in your cancellation request
- Clear statement of cancellation, order details, and whether you request a refund or return.
- Preferred refund method and bank or payment details if required.
- Dates and times of relevant events (purchase, delivery, communications).
Common mistakes
Missing deadlines
A frequent mistake is waiting too long to notify Unison about a return or cancellation. For distance sales, the 14-day window from receipt is strict for standard returns.
Always note the delivery date and start your cancellation or return promptly.
Wrong cancellation channel
Another mistake is attempting to cancel App Store or Google Play purchases through the Unison website when those must usually be cancelled in your Apple or Google account settings.
If you bought through an app store, check your subscription panels there first before contacting Unison support.
Comparative recap
Quick feature comparison
| Feature | Unison (website & orders) | App Store / Google Play |
|---|---|---|
| Cancellation route | Account settings on website or email support; see Terms | Cancel via Apple or Google subscription panels (no explicit Unison instructions on site) |
| Refund for goods | 14-day right to cancel for distance sales; refunds processed within 14 days of return receipt; delivery excluded. See: Refund & Returns | App-store purchases follow Apple/Google refund policies and platform processes |
| Subscription refunds | Generally non-refundable unless law requires or company permits. See: Terms | Controlled by Apple/Google policy; cancel in-store to stop future billing |
After cancelling
Follow-up actions
Keep confirmation of cancellation and any refund reference numbers. Track returns and retain shipment proof until refund is received.
If you do not receive a refund within the stated timeframe, contact Unison support with your documentation.
Helpful links
Address
Registered contact
Unison has offices and contacts in multiple countries. For a central contact reference, a commonly listed address is:
130 Euston Road, London NW1 2AY, United Kingdom
Support and enquiries
For cancellations, returns and refunds contact Unison via the support channels referenced in their Terms and Consumer pages linked above.
Keep copies of all correspondence for any future disputes or consumer claims.