Cancellation Videopad: Easy Method

What is Videopad

Overview

Videopad is a video-editing application from NCH Software that offers a range of editing tools, effects and export options for desktop and mobile users.

It is available as a desktop license and as in-app purchases or subscriptions on iOS and Android, with different purchase and cancellation rules depending on where you bought it.

Provider

Videopad is published by NCH Software and, in some regions, distributed by resellers and app stores such as Apple App Store and Google Play.

Which entity charged you (NCH, Apple or Google) determines how you cancel and request refunds.

How to cancel Videopad

App Store (iOS)

• On your iPhone or iPad open Settings → tap your name at the top → Subscriptions.
• Select the VideoPad subscription, then tap "Cancel Subscription".

Uninstalling the app does not cancel the subscription; you must cancel in the App Store.

See Apple refund/cancellation processes: Apple / Google store guidance.

Google Play (Android)

• Open the Google Play Store → Menu → Subscriptions.
• Select VideoPad - Video Editor subscription → tap "Cancel Subscription".

Uninstalling the app will not stop the recurring charge; cancel in the Play Store to avoid renewal.

See store refund/cancellation guidance: Apple / Google store guidance.

Web / Direct (NCH)

• Visit NCH Software’s refund/contact form on their site to request cancellation and refunds.
• Include your order number or licence key when submitting the form.

Direct charges by NCH must be handled by NCH support; use their contact/refund form for requests.

Further instructions: Cancel via NCH (subscribed.fyi).

PayPal (recurring payments)

• Log in to PayPal → Settings → Payments → Manage Automatic Payments.
• Find VideoPad or NCH Software and cancel the automatic payment agreement.

Cancelling the PayPal automatic payment stops future charges but does not automatically issue a refund for already-paid periods.

PayPal cancellation guide reference: PayPal / recurring payments.

What happens when you cancel

Access after cancellation

After cancelling a subscription via a store, you typically retain access until the end of the already-paid period.

For direct NCH subscriptions, access rules depend on the terms specified by NCH at purchase.

Renewal and billing

Automatic renewals stop after cancellation, but past payments are not automatically refunded unless a refund request is approved.

Check your bank or card statements and the store or NCH billing records to confirm the end date of access.

Will I get a refund?

Direct NCH (web purchase)

NCH offers a 30-day money-back guarantee for direct purchases and a 14-day return-right under their licence terms if you disagree with the terms.

Refund requests for direct purchases must be made via NCH’s refund/contact form.

Reference: NCH refund/contact instructions.

App Store and Google Play purchases

Refund eligibility for purchases made via Apple App Store or Google Play is determined solely by the respective store policies.

NCH does not process refunds for store purchases; you must request refunds through Apple or Google.

See store guidance: Apple / Google refund guidance.

Videopad plans and pricing

Available plans (India, verified listings)

Notes on pricing

Prices above are based on verified App Store India in-app listings and a TechJockey India retail listing for desktop licenses.

No other exact INR pricing could be located for other platforms; check the store listing or seller before purchase.

Your consumer rights in India

Direct purchases from NCH

When purchased directly from NCH, Indian consumers have a 30-day money-back guarantee and a 14-day licence-term return right under NCH terms.

Requests and disputes for direct purchases should be submitted to NCH via their contact/refund channel.

Reference: Consumer rights summary.

Store and reseller purchases

Purchases via Apple App Store or Google Play are governed by those stores’ refund and cancellation policies, not NCH’s direct policies.

Purchases from third-party resellers are subject to the reseller’s terms; NCH’s direct refund guarantees may not apply.

Customer experiences

Positive feedback

Many users praise Videopad for an intuitive interface and practical editing features suitable for beginners and casual editors.

Positive comments commonly highlight ease of use and core functionality.

Common complaints

Frequent negative feedback includes difficulty contacting customer service and delayed responses from support teams.

Other reported issues are problems with recurring billing, unexpected charges, confusion about purchase channels, and refund challenges.

Documentation checklist

What to gather before contacting support

• Order number, transaction ID or licence key (if available).
• Screenshot of the purchase receipt or store confirmation email.
• Bank or card statement showing the charge (if contested).
• Name of the store or reseller where you purchased (Apple, Google, NCH, or third party).

How to present your request

• State clearly whether you want cancellation only or a refund as well.
• Provide dates, account email, and any licence/order identifiers to speed up processing.

Common mistakes

Not cancelling in the right place

A common error is uninstalling the app and assuming the subscription was cancelled; store subscriptions must be cancelled in Apple or Google account settings.

For direct purchases, contacting the store instead of NCH delays resolution.

Missing purchase details

Not saving receipts, order numbers or licence keys makes refund or cancellation requests harder to process and slows support responses.

Always keep screenshots and transaction IDs for at least 30 days after purchase.

Comparative recap

At-a-glance cancellation methods

After cancelling

Checklist immediately after cancellation

• Keep confirmation screenshots showing cancellation and the stated end-of-access date.
• Monitor bank/card statements to confirm no further charges are taken.

Useful links and next steps

Request store refunds or check cancellation steps using official guidance: Apple / Google store guidance.

For direct NCH cancellations or refund requests use the community/guide resource: NCH cancellation guide.

For PayPal recurring-payment cancellations see: PayPal recurring payments.

For an overview of rights and supplier obligations see: Consumer rights summary.

Address

Corporate / local office

Shed No. D-27, 40 Feet SIDCO Road, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058, India.

This address is the registered/operational local contact referenced for NCH India-related correspondence.

Contact notes

NCH may not have a dedicated public cancellation postal address in India; use the online refund/contact forms and store account controls described above for fastest resolution.

Include your order/licence details and receipts when you contact support to help speed up processing.