Cancellation Videostar: Easy Method

What is Videostar

Overview

Videostar is a subscription-based video editing app that offers tools and “Power Packs” to create and edit videos on mobile devices.

The app is distributed through app stores and via web channels; subscriptions may be managed by the store used to purchase the plan.

Where it is offered

Videostar is available on iOS (App Store), Android (Google Play) and via web-related account arrangements in some jurisdictions, including India.

Billing and cancellation options depend on how the subscription was purchased (App Store, Google Play or directly via the developer).

How to cancel Videostar

Cancel via App Store (iOS)

• Open Settings on your iPhone or iPad and tap your Apple ID at the top.
• Choose Subscriptions, find Videostar and select Cancel Subscription.
• If you cannot cancel in Settings, contact Apple Support; you may also contact Videostar developer at [email protected] for assistance.

Cancel via Google Play (Android)

• Open the Google Play Store app and go to Payments & subscriptions → Subscriptions.
• Select Videostar and tap Cancel subscription; follow the on-screen steps.
• If cancellation fails, contact Google Play support or email [email protected] for help.

Cancel via written notice (Web / India)

• Send a written termination request (certified email or registered post) to Videostar’s India address: 1001, Antriksh Bhawan, 22 K.G. Marg, Delhi 110001.
• Include your account details, a clear statement requesting cancellation, cessation of billing, and data deletion, and ask for written confirmation.
• Retain proof of sending (registered-post receipt or certified email delivery confirmation) and copies of the notice.

What happens when you cancel

Access and service period

After cancellation, you typically retain access to paid features until the current billing period expires.

Auto-renewal will be stopped for the next period so no further charges should occur after expiry.

Data and account effects

Cancelling does not always delete your account or data automatically; you must request deletion if required.

For web/direct subscriptions in India, include a written deletion request in your termination notice to strengthen the request.

Will I get a refund?

Platform-dependent refund rules

Refunds for Videostar subscriptions depend on the platform used to buy the subscription (Apple App Store or Google Play).

Both platforms have their own refund processes and timeframes; check the store’s refund policies and contact the store for requests.

Developer and consumer-right exceptions

No explicit Videostar refund window is publicly stated; third-party reporting suggests refunds are often not provided by the app.

Under Indian consumer protection law, digital subscriptions delivered immediately are typically not covered by a statutory cooling-off refund right, though exceptions may apply for unfair or misleading practices.

Videostar plans and pricing

Available plans

The following prices are taken from the Apple App Store India listing for Video Star (Frontier Design Group) as of early February 2026.

Verify current prices in your app store before purchasing; store prices may change.

Your consumer rights in India

General position under Indian law

Indian consumer protection practice generally allows a short "free-look" for physical goods, but digitally delivered content that is accessed immediately is often excluded.

App subscriptions are typically treated as digital content; automatic refund entitlements are not guaranteed once delivery begins.

When to escalate

If you believe there has been misleading auto-renewal, incorrect billing or an unfair practice, you may file complaints with consumer forums or regulators.

Sending a legal/registered notice to the developer in India with proof of delivery can strengthen your position if billing continues unjustly.

Customer experiences

Positive feedback

No verified positive reviews were located on TrustPilot or ProductReview India specifically for Videostar in the available sources.

Users may still report positive experiences in app-store reviews, but those were not verified in the referenced data.

Negative feedback

Reports in third-party discussions indicate app instability (for example, clip timing issues) and slow or unresponsive support responses.

Third-party notes also indicate that Videostar typically does not provide refunds when purchased through app stores.

Documentation checklist

Proof to collect before and after cancelling

• Store purchase receipt or order confirmation showing plan and date.
• Screenshots of subscription settings (App Store / Google Play) showing current subscription status.
• Copies of any emails with [email protected], and any store cancellation confirmations.
• Registered post receipt or certified email delivery confirmation if you send written termination in India.

Useful additional items

• Bank or card statements showing billed charges for the subscription.
• Dates and times of attempts to cancel and any replies from support or the store.
• Reference numbers from Apple or Google support interactions, if available.

Common mistakes

Thinking deleting the app cancels subscription

Deleting the Videostar app does not cancel your subscription; you must cancel via the App Store, Google Play, or by written termination where applicable.

If you delete the app without cancelling, auto-renewal charges may continue.

Not keeping proof of cancellation

Failing to retain confirmation (email or store cancellation page) makes disputes harder to resolve.

Always save screenshots or emails that show the subscription was cancelled or the store confirmation reference.

Comparative recap

Platform comparison

Key takeaway

Cancel via the platform where you purchased; for direct or unresolved cases in India, use a written registered notice to the developer.

Keep documentation and contact [email protected] if platform cancellation fails.

After cancelling

Confirmations to expect

Expect an on-screen or email confirmation from the app store when cancellation succeeds; keep this for your records.

If you sent a registered notice in India, wait for written confirmation from the developer; keep postal or delivery receipts.

Helpful links

Template guidance for cancelling digital subscriptions (example letters): Cancel Videostar (Postclic NZ)

Alternative template pages for reference: Cancel Videostar (Postclic AE)

Address

Registered office (India)

Videostar Electronics India Private Limited, 1001, Antriksh Bhawan, 22 K.G. Marg, Delhi Central, Delhi 110001, India.

Use this address for registered-post termination notices and keep proof of dispatch and delivery.

Support contact

Developer support email: [email protected] - use this for queries or to request confirmation after cancellation.

If you purchased via Apple or Google, also contact the relevant store support for cancellation or refund queries.