Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Epic service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Epic: Easy Method
What is Epic
Overview
Epic refers to services operated by Epic Games and related platforms where users buy games, subscriptions, or digital content.
The name covers multiple delivery channels: mobile apps (Apple App Store, Google Play), Epic's website subscriptions, and the Epic Games Store on desktop/web.
Common services
Services include subscriptions for learning or reading apps and digital purchases like games or in-game items on the Epic Games Store.
Different platforms manage payments and cancellation differently, which affects how you cancel and request refunds.
How to cancel Epic
Cancel on iOS / Apple App Store
- Open Settings on your Apple device.
- Tap your name, then choose Subscriptions.
- Find the Epic subscription and tap Cancel Subscription.
- Confirm cancellation. Apple manages the subscription and Epic cannot cancel for you.
- See Epic Help Center for additional context: Epic Help Center.
Cancel on Android / Google Play
- Open the Google Play Store app on your Android device.
- Tap your profile icon, then select Payments & subscriptions → Subscriptions.
- Find the Epic subscription and tap Cancel subscription, then follow prompts.
- Google Play manages billing; Epic cannot cancel Android subscriptions for you.
Cancel on the Web (Epic website)
- Log into your Epic account at the Epic website.
- Open the Parent Dashboard or Account area.
- Go to Account Settings → Manage Subscription → Cancel Subscription.
- Confirm the cancellation. You will retain access for any time already paid.
When you need support to cancel
- If you cannot access your account, gather proof of purchase and contact the platform (Apple/Google) or Epic Support.
- For Apple/Google purchases, first contact the store because they control the subscription record.
What happens when you cancel
Access after cancellation
When you cancel a subscription, you normally keep access until the end of your paid billing period.
For one-off purchases, cancelling does not remove items you already received unless a refund is granted under policy.
Renewal and billing
Cancellation stops future automatic renewals at the end of the billing cycle; it does not retroactively stop charges already processed.
For mobile app purchases, Apple or Google Play control billing records and receipts.
Data and account status
Cancelling a subscription does not usually delete your Epic account or saved data; retention policies vary by product.
If you want account deletion, check Epic's account settings or contact Epic Support for data removal options.
Will I get a refund?
Refunds for Epic Games Store purchases (desktop/web)
Digital purchases on the Epic Games Store may be refundable if the request meets the store policy.
- Typical rule: request within 14 days of purchase and less than 2 hours of playtime.
- Refunds are returned to the original payment method or possibly to Epic balance.
- Processing commonly completes within about 10 business days.
- Official policy: Epic Games Store refund policy.
Refunds for subscriptions (iOS/Android/Web)
Subscriptions are generally non-refundable according to Epic's help guidance.
- After cancellation you maintain access for the paid period but refunds are not commonly granted.
- Platform exceptions may exist; Apple or Google refund reviews are handled by those stores.
Exceptions and chargebacks
If you believe a charge is fraudulent or incorrect, you can request a review from Apple, Google, your payment provider, or your bank for chargeback options.
Local consumer law in Nigeria might provide additional remedies in some cases; gather receipts and correspondence first.
Epic plans and pricing
Pricing summary
Official, confirmed pricing for Epic services in Nigeria is not available in the public sources used for this guide.
Prices can vary by platform (App Store, Google Play, Epic website) and by product or region.
Representative table
| Plan | Price (NGN) | Notes |
|---|---|---|
| Varies | Varies | No confirmed official pricing for Nigeria available; check your platform for exact costs. |
Your consumer rights in Nigeria
Key legal protections
Nigerian consumer protection frameworks, including the Federal Competition and Consumer Protection Act (FCCPA), require clear information about cancellation and refund terms before purchase.
Unfair contract terms may be challenged under local law where applicable.
Practical remedies
- Keep purchase receipts and screenshots showing terms at the time of sale.
- Contact the seller (Epic or the app store) first, then escalate to your payment provider or file a complaint with the FCCPC if unresolved.
Limits when buying through app stores
Purchases via Apple App Store or Google Play are subject to those stores' terms, which can limit what Epic itself can do for refunds or cancellations.
You may still pursue chargebacks or local complaints, but outcomes depend on store policies and payment provider rules.
Customer experiences
Positive feedback
Some users report long-term enjoyment from Epic services such as Fortnite and social gaming, highlighting fun experiences and community moments.
Positive reviews often emphasize gameplay and social connections made through the platform.
Common negative reports
Many complaints mention poor customer support: unhelpful AI responses, long waits, and closed tickets without resolution.
Other frequent issues include account access problems, lost or unrecognized emails, and technical troubles with clients or matchmaking.
How this affects cancellations
Poor support can make cancellation and refund processes slower or more frustrating, especially when account recovery is needed.
Document your interactions and use platform-specific channels (Apple/Google/Epic) to speed up resolution.
Documentation checklist
What to collect before contacting support
- Order receipt or transaction ID from the platform (Apple, Google, or Epic).
- Account email address and username involved in the purchase.
- Device details and screenshots of billing or subscription pages.
Additional helpful items
- Dates and times of attempted cancellations or support contacts.
- Any ticket numbers or correspondence with Epic, Apple, Google, or your bank.
Common mistakes
Assuming Epic can cancel app-store subscriptions
Many users try to contact Epic to cancel Apple or Google Play subscriptions, but those stores control the billing and must be used.
If you contact Epic first, they may direct you back to the store and this delays resolution.
Missing or incomplete documentation
Users sometimes lack proof of purchase or transaction IDs when requesting refunds; this often prevents successful outcomes.
Always save receipts and take screenshots at purchase time to avoid delays.
Confusing account types
Buying through the Epic Games Store differs from mobile app subscriptions; mixing these up can lead to following the wrong cancellation process.
Verify the platform listed on your receipt before beginning cancellation or refund requests.
Comparative recap
Quick platform comparison
| Platform | Cancellation method | Refund availability | Key notes |
|---|---|---|---|
| iOS / Apple App Store | Cancel via Apple device Subscriptions settings. | Refunds handled by Apple; subscriptions are generally non-refundable via Epic. | Apple controls billing; Epic cannot cancel for you. See Apple support. |
| Android / Google Play | Cancel in Google Play → Subscriptions. | Refunds handled by Google Play; subject to store rules. | Epic cannot cancel Android subscriptions for you. |
| Web (Epic website) | Log in → Account Settings → Manage Subscription → Cancel. | Subscriptions are usually non-refundable; access remains until period end. | Epic can process web subscription cancellations directly. |
| Epic Games Store (desktop/web purchases) | Request refund via Epic Games Store refund policy page. | Possible if within 14 days and under 2 hours playtime. | Refunds typically return to original payment method; ~10 business days processing. |
After cancelling
Follow-up steps
- Save the cancellation confirmation or screenshot of your account showing the cancelled status.
- Monitor your payment method for any unexpected charges and keep supporting documents.
Helpful links and contacts
- Epic Help Center cancellation overview: Epic Help Center
- Epic Games Store refund policy: Epic Games refund policy
- Apple subscriptions support: Apple Subscriptions
- Google Play subscriptions help: Google Play Subscriptions
- Nigerian consumer protection (FCCPC): FCCPC
Address
Headquarters
Epic Games, Inc.
620 Crossroads Blvd., Cary, NC 27518, USA
Notes on contacting Epic
For billing specific to app stores, contact Apple or Google Play first before reaching out to Epic Support.
For Epic Games Store purchases or account issues, use Epic Support channels and include documentation from the checklist above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.