Cancel PassMyInterview: Easy Method

What is PassMyInterview

Service overview

PassMyInterview is an online provider of interview preparation materials, sample answers and mock-interview guidance aimed at helping candidates prepare for job interviews.

Scope and delivery

Products are typically downloadable guides, online subscriptions and coaching services sold via the PassMyInterview website.

Some purchases are marketed with a 30-day money-back guarantee for qualifying products; other items are excluded.

How to cancel PassMyInterview

Cancel downloadable orders (web)

• You may cancel orders for downloadable products up to 30 days from the day after receipt under the site policy referenced as UK Distance Selling Regulations on their terms page.
• To request cancellation, use the website contact form or the support email listed on the site and state your order details and reason.

Cancel subscriptions and free trial (web)

• If you signed up for a subscription with a free trial, cancel in writing (contact form or email) at least 48 hours before the next monthly renewal to avoid being charged.
• Send the cancellation request before the 48-hour cut-off and keep written proof (screenshot or confirmation) of your request and the date/time sent.

App Store / Google Play purchases

• The terms do not specify separate App Store or Google Play procedures; cancellation instructions imply using the web/email methods regardless of the platform used to purchase.
• If you purchased via an app store, you should also check the App Store / Play Store subscription controls and receipts and follow their cancellation steps as a backup.

What happens when you cancel

Access and content

When you cancel a subscription, future renewals are stopped if cancellation is received within the required notice period.

Access to content you purchased may continue until the end of the paid period; downloadable products already delivered are typically retained by you.

Data and account handling

The site may retain account and purchase records for its administrative purposes after cancellation.

Request account deletion or data export via the contact form or support email if you need your personal data removed or returned.

Will I get a refund?

General refund policy

Many PassMyInterview products show a 30-day money-back guarantee on the product page; refunds for qualifying products are available if requested within that period.

Exceptions and exclusions

• Refunds do not apply to subscriptions, one-to-one coaching, the Full Access program, or bulk orders of five or more guides.
• The Full Access program is explicitly excluded from any refunds or the 30-day money-back guarantee.

How to request a refund

Request refunds by contacting support through the website contact form or the support email shown on the site and provide order details and reason for the refund.

Keep evidence of your request and the response for any follow-up or dispute.

PassMyInterview plans and pricing

Pricing summary

No public, Nigeria-specific pricing data was found in the verified sources.

Check the App Store/Play Store listings for local rates or contact support for exact pricing in Nigeria.

Price table

Your consumer rights in Nigeria

Local legal context

Consumers in Nigeria are subject to Nigerian consumer protection laws; UK Distance Selling Regulations do not automatically apply to Nigerian purchases.

Practical guidance

• Your rights to cancel or receive refunds will depend on local law and the seller’s stated policy; PassMyInterview’s policy offers a voluntary 30-day guarantee for qualifying items.
• For subscriptions, the vendor requires cancellation notice at least 48 hours before renewal; missing this window may make you liable for the next payment.

Customer experiences

Positive feedback

Many users report the materials helped them pass interviews and increased confidence.

Customers praise clear sample answers, mock-interview guidance and practical structure leading to job offers.

Negative feedback

• Common complaints include unexpected subscription renewals when buyers expected one-off purchases.
• Some users report difficulty cancelling or contacting support and concerns over unclear subscription sign-up information.

Documentation checklist

What to prepare before cancelling

• Order number, purchase date and payment method.
• Account email or username used to sign up.
• Evidence of the purchase (receipt) and any product page showing the 30-day guarantee if claiming refund.

What to keep after you cancel

• Copies of your cancellation request (screenshots, sent email, contact form confirmation).
• Any reply or confirmation from PassMyInterview and bank or app store statements showing refunds or charges.

Common mistakes

Missing the cancellation window

Waiting until the trial ends or missing the 48-hour pre-renewal deadline is a frequent error and can result in unwanted charges.

Assuming platform-specific rules

Assuming App Store/Play Store cancellation rules replace vendor requirements may cause confusion; follow both the store controls and PassMyInterview’s written cancellation procedure.

Poor record-keeping

Not saving confirmation of cancellation or refund requests makes it harder to dispute charges. Always keep copies of your communications and receipts.

Comparative recap

Quick feature comparison

After cancelling

What to do next

Confirm you received a written cancellation or refund confirmation from PassMyInterview and retain that evidence.

Helpful links and contacts

• PassMyInterview Terms & Conditions
• Customer reviews on Trustpilot
• If you need local consumer advice, contact Nigerian consumer protection authorities or a local legal adviser for rights and dispute options.

Address

Registered correspondence address

PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE

Notes about location

No Nigeria-based address was found in the verified information; use the website contact form or support email for cancellations from Nigeria.