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Amazon Kids+
Amazon.com Legal Department, P.O. Box 81226
98108 Seattle , United States
REF/2025GRHS4
Cancel Amazon Kids+: Easy Method
What is Amazon Kids+
Overview
Amazon Kids+ is a subscription service that provides age-appropriate books, videos, games and apps for children on Amazon devices and supported apps.
The service is designed for parental control and curated content across devices such as Fire tablets and compatible Android devices.
Who it is for
Amazon Kids+ is aimed at families who want a single subscription for child-friendly content and parental controls.
It is commonly bundled with some Amazon devices and used where parents wish to manage screen time and content access.
How to cancel Amazon Kids+
Cancel via Google Play (Android)
- Open the Google Play Store app on your Android device.
- Tap Menu, then Subscriptions, then select Amazon Kids+.
- Choose Cancel Subscription and follow the on-screen prompts.
- Reference: Cancel via Google Play.
Cancel on Amazon Appstore or Fire devices
- Open the Amazon Appstore app or go to Settings on your Fire device.
- Find Subscriptions (or Subscriptions & Purchases) and select Amazon Kids+.
- Tap Cancel Subscription and confirm.
- If needed you can also manage subscriptions via Amazon's web Digital Services & Device Support: Appstore/Fire cancel info.
Cancel via Parent Dashboard (web)
- Sign in to the Parent Dashboard on the Amazon website.
- Go to Your Memberships & Subscriptions (or the Parent Dashboard web section) and select Amazon Kids+.
- Click Cancel Subscription and confirm the cancellation. Note: this cannot be done from the mobile app.
- Reference: Parent Dashboard help.
Cancel via Amazon website (Accounts & Lists)
- On Amazon web, go to Accounts & Lists → Your Memberships & Subscriptions.
- Find Amazon Kids+, choose Cancel Subscription, and follow the confirmation prompts.
- Reference: Cancel via Amazon web.
What happens when you cancel
Access after cancellation
After you cancel, you typically retain access to Amazon Kids+ until the end of your current billing period.
Content remains available for that remaining time; access ends at the subscription expiry date.
Renewal and billing
Automatic renewal stops after cancellation and you will not be billed at the next renewal date.
Ensure you cancel via the store through which you originally subscribed (Google Play, Amazon Appstore, or Amazon web) to stop renewal correctly.
Data and account settings
Cancelling the subscription does not delete your Amazon account or parental settings.
Some usage data and parental dashboard settings may remain tied to your account per Amazon's data policies.
Will I get a refund?
Trial period refunds
If you cancel during the 30-day trial you may be eligible for a full refund of the trial charge.
Confirm trial eligibility and timing on the method you used to subscribe.
After the trial and billing cycle
- After the trial period, Amazon generally does not issue prorated refunds for the unused portion of a billing cycle.
- If you cancel after the billing date you will usually retain access until the end of that paid period with no refund issued.
Exceptions and how to request a refund
- If you believe a refund is warranted due to an error or misrepresentation, contact Amazon Customer Service and provide subscription details.
- Keep proof of trial start and cancellation times to support a refund request.
- Source guidance: Refund and trial info.
Amazon Kids+ plans and pricing
Overview
Pricing and plans for Amazon Kids+ vary by device, country and how the subscription was purchased.
Exact local pricing for Nigeria in 2024/2025 is not available from the sources used here.
Current summary table
| Plan | Price (local) | Notes |
|---|---|---|
| Amazon Kids+ | Varies | See device bundles and regional offers; pricing differs by store and device. |
Your consumer rights in Nigeria
Cooling-off and trial rules
Nigerian consumers commonly have a 7-day cooling-off period for digital services under routine practice.
Amazon provides a 30-day trial for Kids+ during which refunds may be available, per Amazon policy.
Consumer protection laws
The Nigerian Consumer Protection Framework 2016 offers rights against misleading representations and failure to deliver contracted services.
If you suspect unfair practice, you may escalate complaints to the Federal Competition and Consumer Protection Commission (FCCPC) in Abuja.
How to escalate a dispute
- Gather records of subscription, billing and communications with Amazon.
- Contact Amazon Customer Service first; if unresolved, file a complaint with FCCPC.
- Consider providing screenshots, order IDs and dates when making a complaint.
Customer experiences
Positive feedback
Many users praise Amazon Kids+ for easy access to books and shows and for curated content suited to children.
Reviewers also note portability and useful content suggestions across devices.
Negative feedback
Some users report bugs such as Kindle reading progress not updating and limited library visibility.
Other common complaints: poor searchability of the Kids+ library, inconsistent series availability, and interface frustrations.
Takeaway
- Amazon Kids+ can be valuable for curated child content, but experiences vary by device and region.
- Test the trial period and confirm content availability before committing to long-term use.
Documentation checklist
What to prepare before contacting support
- Amazon account email and name used for the subscription.
- Order ID, subscription confirmation email, and trial start date if applicable.
- Device type and store used to subscribe (Google Play, Amazon Appstore, or Amazon web).
Supporting evidence
- Screenshots of the subscription page, billing statement, and cancellation confirmation.
- Any communications with Amazon Customer Service and timestamps of actions taken.
Common mistakes
Canceling in the wrong place
A frequent error is attempting to cancel in the Amazon app when the subscription was purchased through Google Play.
Always cancel via the store where you originally subscribed (Google Play, Amazon Appstore, or Amazon web).
Expecting pro-rata refunds
Many users expect a prorated refund after cancellation; Amazon normally does not refund the unused portion after the trial.
Check the trial rules and billing cycle before assuming you will receive money back.
Not keeping records
Failing to save confirmation emails, order IDs or screenshots makes dispute resolution slower.
Keep clear records of trial start, cancellation time and any correspondence with support.
Comparative recap
Quick comparison
| Method | Ease | Refund chance | Best for |
|---|---|---|---|
| Google Play (Android) | Easy via Play Store → Subscriptions | Refund possible if within trial | Android subscribers |
| Amazon Appstore / Fire devices | Easy via Appstore or device settings | Refund possible if within trial | Fire tablet or Appstore users |
| Parent Dashboard (web) | Straightforward web cancellation | Refund possible if within trial | Parents managing multiple profiles |
| Amazon web (Accounts & Lists) | Accessible from any browser | Refund possible if within trial | Users who prefer account settings |
After cancelling
What to check immediately
- Verify cancellation confirmation email or on-screen confirmation and keep a copy.
- Check the subscription end date to confirm how long access continues.
Helpful links
- Cancel via Google Play: postclic - Google Play
- Appstore / Fire cancel info: postclic - Appstore/Fire
- Parent Dashboard help: Amazon Parent Dashboard
- General cancel guide: snipdaily - cancel guide
- Trial and refund notes: maxdalton - refund info
Address
Legal correspondence
For legal matters related to Amazon Kids+ you may address correspondence to Amazon's legal department at the address below.
Include full account details and any case or order numbers when sending formal notices.
Postal address
Amazon.com Legal Department, P.O. Box 81226, 98108 Seattle, United States
For consumer complaints in Nigeria, you can also contact FCCPC in Abuja if local escalation is needed.
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Written by Sani Ibrahim
Former postal advisor · 7 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 7 years to demystify legally binding mail for everyday users.
FAQ
To cancel your Amazon Kids+ subscription via the Parent Dashboard, sign in to the Amazon website, navigate to Your Memberships & Subscriptions, select Amazon Kids+, and click Cancel Subscription to confirm. You can also choose to cancel in writing through registered mail.
Yes, after canceling your Amazon Kids+ subscription, you will retain access to the content until the end of your current billing period, as specified in the service details. Remember to keep proof of your cancellation method.
If you cancel your Amazon Kids+ subscription during the 30-day trial period, you may be eligible for a full refund of the trial charge. Make sure to check your subscription method for specific refund policies, and consider sending a cancellation request in writing.
Cancelling your Amazon Kids+ subscription does not delete your Amazon account or parental settings. Some usage data and parental dashboard settings may remain tied to your account, so you can verify your data policies in your account settings.
To cancel your Amazon Kids+ subscription through Google Play, open the Google Play Store app, tap Menu, select Subscriptions, choose Amazon Kids+, and follow the prompts to cancel. You can also send a written cancellation request via registered mail.