Cancel Myfitnesspal: Easy Method

What is Myfitnesspal

Overview

Myfitnesspal is a nutrition and fitness tracking service that helps users log food, track calories and monitor activity.

The app integrates with many devices and offers free and paid (Premium / Premium+) tiers for extra features.

Core features

Core features include a large food database, barcode scanning, activity integration and progress tracking.

Paid tiers add advanced insights, ad-free experience and meal-planning tools depending on the plan.

How to cancel Myfitnesspal

Cancel via iOS / App Store

Apple manages subscriptions bought through the App Store.

• Open the iPhone/iPad Settings or the App Store app and go to your Apple ID subscriptions.
• Find MyFitnessPal in your subscriptions and select Cancel Subscription or turn off Auto‑Renewal.
• See the official guide: MyFitnessPal help article.

Cancel via Android / Google Play

Google Play manages subscriptions purchased on Android devices.

• Open the Google Play Store app and tap your profile > Payments & subscriptions > Subscriptions.
• Select MyFitnessPal and choose Cancel subscription or turn off auto‑renewal.
• Refer to the MyFitnessPal support page for platform notes: MyFitnessPal help article.

Cancel via Web (myfitnesspal.com)

Web subscriptions are managed from the MyFitnessPal website.

• Log in at myfitnesspal.com and go to My Home → Premium → Subscription Settings.
• Turn Auto‑Renewal off to prevent future charges; this cancels renewal but does not delete your account.
• If needed, contact MyFitnessPal support for other account actions or clarification.

What happens when you cancel

Access after cancellation

If you cancel a paid subscription, you typically retain Premium or Premium+ access until the end of the paid billing period.

After the billing period ends, your account will revert to the free tier unless you re‑subscribe.

Data and account status

Cancellation stops future billing but does not automatically delete your account or its data.

To remove your account or personal data, follow MyFitnessPal account deletion processes or contact support directly.

Will I get a refund?

Refunds for App Store / Google Play purchases

MyFitnessPal cannot issue refunds for purchases made through the App Store or Google Play.

• Refund requests for those purchases must be submitted to Apple or Google, respectively.
• See the MyFitnessPal support note: MyFitnessPal help article.

Refunds for web purchases

For subscriptions bought on the web, you must contact MyFitnessPal support to request a refund.

• Web refunds are handled case‑by‑case and are not guaranteed.
• Guidance about web refunds is available from community resources: recime.app summary.

Myfitnesspal plans and pricing

Available Premium+ plans (NZ)

Below are the known Premium+ prices in New Zealand dollars (NZD) as publicly cited.

Notes on other pricing

Prices for standard Premium (non‑Plus) subscriptions in New Zealand are not publicly listed in available sources.

USD rates cited for other regions may not reflect New Zealand pricing; check your platform for exact local charges.

Your consumer rights in New Zealand

Consumer Guarantees Act (CGA)

Under the CGA, services must be supplied with reasonable care and skill and be fit for purpose.

Guarantees under the CGA cannot be excluded by contract; remedies are available if the service is faulty.

Fair Trading Act and refunds

The Fair Trading Act prohibits misleading or deceptive conduct, including hidden or unfair terms in digital services.

There is no automatic 14‑day cooling‑off period for digital subscriptions under NZ law; refunds depend on platform/provider policies or CGA remedies.

Where to seek help

If you cannot resolve a problem with the provider, you can escalate to the Disputes Tribunal or seek advice from Consumer NZ or Citizens Advice Bureau.

General consumer guidance: Consumer Protection NZ and Commerce Commission.

Customer experiences

Positive feedback

Users often praise the extensive food database and accurate barcode scanning for everyday and ethnic foods.

Long‑term users report success with weight loss and appreciate integrations and accountability tools.

Negative feedback

Common complaints include features being moved behind paywalls, making the free version less useful.

Other issues reported are app freezing, inconsistent logins and frustration with pricing and frequent upgrade prompts.

Documentation checklist

What to gather before contacting provider

• Account email or username used with MyFitnessPal.
• Proof of purchase or receipt showing date and payment method.
• Subscription provider (App Store, Google Play, or web) and billing period.

Additional evidence to collect

• Screenshots of subscription status, receipts and error messages.
• Record of any contact with support and dates of communications.
• Transaction IDs from Apple/Google receipts if applicable.

Common mistakes

Canceling in the wrong place

Many users try to cancel on the MyFitnessPal app when the subscription was bought through Apple or Google.

If you bought via App Store or Google Play, cancellation must be done through that platform, not the app.

Assuming immediate access loss or automatic refund

Users sometimes expect refunds or instant account deletion after cancelling; refunds depend on provider rules and web refunds are case‑by‑case.

Also, cancellation usually stops future billing but keeps access until the current paid period ends.

Comparative recap

Quick platform comparison

Key takeaways

Platform of purchase determines where you cancel and who handles refunds.

Keep receipts and documentation to support any refund or dispute request.

After cancelling

What to do next

Confirm cancellation in your App Store, Google Play or MyFitnessPal account and keep confirmation screenshots or emails.

Monitor your bank or card statement to ensure no further charges occur after the billing period ends.

Helpful links and contacts

MyFitnessPal support article on cancelling: MyFitnessPal help article.

Consumer guidance: Consumer Protection NZ and Commerce Commission.

Address

Postal contact (headquarters)

MyFitnessPal, Inc., 525 Brannan St, San Francisco, CA 94107, USA

Support channels

For account issues and web refunds contact MyFitnessPal support via their help centre linked above.

If purchased via Apple or Google, use Apple or Google support channels for refund requests or subscription disputes.