Postclic premium unlimited: promotional offer at AED 3.83 for 48h, then AED 208.25 per month without commitment
Cancellation service #1 in UAE
cancellation Myfitnesspal: Easy Method
What is MyFitnessPal
Overview
MyFitnessPal is a fitness and nutrition tracking app that helps users log food, track exercise, and monitor weight and macros.
The app offers a free tier and a paid Premium subscription with additional features like advanced insights and ad removal.
How people use it
Users commonly use MyFitnessPal to count calories, scan barcodes, create recipes, and sync workouts from other apps and devices.
The service is available on iOS, Android, and via the web at myfitnesspal.com.
How to cancel MyFitnessPal
iOS (App Store) cancellation
- Open Settings on your iPhone or iPad.
- Tap your Apple ID name → Subscriptions → MyFitnessPal.
- Tap "Cancel Subscription" to stop auto-renewal.
- For refunds or billing disputes, contact Apple Support directly; Apple handles App Store purchases.
Android (Google Play) cancellation
- Open the Google Play Store app on your Android device.
- Tap Menu → Subscriptions → MyFitnessPal.
- Tap "Cancel subscription" and follow prompts to confirm.
- For refunds or purchase issues, contact Google Play support.
Web (myfitnesspal.com) cancellation
- Log in at myfitnesspal.com.
- Go to My Home → Premium → Subscription Settings.
- Toggle "Auto-Renewal" from On to Off to cancel future renewals.
What happens when you cancel
Access and features
Cancelling stops future automatic renewals but does not remove your account or logged data.
If you cancel mid-period, you usually keep Premium access until the current paid term ends.
Billing and renewals
Billing is controlled by the platform used to purchase: Apple, Google, or MyFitnessPal (web).
To prevent further charges, cancel through the same platform you used to buy the subscription.
Data and account retention
Your food logs, weight history, and profile remain in your MyFitnessPal account after cancellation.
You can always reactivate Premium later; your data and settings are generally preserved.
Will I get a refund?
iOS (App Store) refund policy
Refunds for App Store purchases must be requested via Apple Support; MyFitnessPal cannot process Apple refunds.
Contact Apple through Apple Support to request a refund.
Android (Google Play) refund policy
Refunds for Google Play purchases are handled by Google Play and are not guaranteed.
Google Play commonly offers a short window (often around 48 hours) for automatic refunds; contact Google Play support for help.
Web subscription refunds
Refunds for subscriptions bought directly on myfitnesspal.com are at MyFitnessPal's discretion and are not guaranteed.
Contact MyFitnessPal support via their help portal for refund requests and explain the reason for your request.
MyFitnessPal plans and pricing
Pricing note
Pricing and available plans can vary by country and by the platform where you purchase (App Store, Google Play, or web).
If you need exact current prices for the UAE, please check the purchase flow on your device or contact MyFitnessPal support.
Contact for official pricing
For up-to-date prices and offers, visit the official site or your platform store listing.
Below is a contact-for-pricing table because regional prices change frequently.
| Plan | Price (UAE / Region) | Notes |
|---|---|---|
| Free | Contact for pricing | Basic features at no cost; in-app ads/prompts may appear. |
| Premium (Monthly) | Contact for pricing | Advanced tracking, no ads. Pricing varies by platform. |
| Premium (Annual) | Contact for pricing | Usually offers lower monthly-equivalent rate; platform-dependent. |
Your consumer rights in United Arab Emirates
Legal framework
UAE laws (e.g., Federal Law No. 15 of 2020 and the Modern Technology Trade Decree‑Law) require clear descriptions of digital services and secure payment processing.
Consumers are protected against defective or misrepresented digital services and have rights to fair treatment and redress.
Return period and refunds
There is no universally codified 14‑day cooling‑off period for all digital subscriptions, but reasonable return periods (e.g., 7 - 14 days) may apply depending on the case and terms.
Refunds may be granted when a service is defective or misrepresented; outcomes depend on evidence and platform policies.
How to seek redress in the UAE
If you face unauthorized charges or cancellation failures, you can file complaints with local authorities such as the Ministry of Economy or the Department of Economic Development (DED).
General consumer hotline: 800 1222. You can also escalate to the Dispute Resolution Committee for e‑commerce matters if needed.
Customer experiences
Positive feedback
Users praise MyFitnessPal for an intuitive interface, a large food database, barcode scanning, and useful weight/macro tracking.
Many find the free version valuable and report long‑term success using the app for weight management.
Negative feedback
Common complaints include ads and upgrade prompts, occasional bugs (especially on iOS), syncing problems, and duplicate entries in the food database.
Some users in the UAE report limited local product coverage and barcode recognition for certain regional items.
Billing and cancellation reports
There are user reports of difficulties cancelling or of continued charges after cancellation; such issues often relate to canceling via the wrong platform.
Always cancel through the platform used to purchase (Apple, Google, or web) and keep screenshots or confirmation emails as proof.
Documentation checklist
What to gather before contacting support
- Account email or username used with MyFitnessPal.
- Receipt or order confirmation showing the subscription purchase.
- Proof of cancellation attempts (screenshots of settings or cancellation confirmation).
When contacting platform support
- If purchased via Apple: Apple purchase receipt and Apple ID details.
- If purchased via Google Play: Google account, Play Store receipt, and order ID.
- If purchased on the web: payment confirmation and the MyFitnessPal account email.
Common mistakes
Cancelling on the wrong platform
Users often try to cancel in the app but purchased through Apple or Google; this does not stop platform billing.
Always cancel within the Apple ID subscriptions, Google Play subscriptions, or the web subscription settings depending on where you bought it.
Not keeping proof of cancellation
Not saving cancellation confirmations or screenshots can make disputes harder to resolve with support or authorities.
After cancelling, save any confirmation emails or screenshots showing the subscription toggle/off status.
Assuming immediate refunds
Many expect automatic refunds after cancelling; refunds depend on platform policies and vendor discretion and are not always provided.
Contact the platform (Apple/Google) or MyFitnessPal support with documentation if you believe you are due a refund.
Comparative recap
Quick feature comparison
The table below summarizes common differences between free and Premium MyFitnessPal access to help you decide before cancelling.
Platform purchase handling affects refunds and cancellation steps - check your purchase source.
| Feature | Free | Premium |
|---|---|---|
| Cost | Free (ad-supported) | Paid (monthly/annual; platform-dependent) |
| Ads | Yes | No |
| Advanced insights | Limited | Included (macros, trends, more filters) |
| Refund handling | Not applicable | Handled by purchase platform (Apple/Google) or MyFitnessPal for web purchases |
| Cancellation method | Account settings for web; platform for in‑app purchases | Same as free - cancel via platform used to purchase |
After cancelling
Confirm cancellation
Save any confirmation screens or emails showing the subscription has been cancelled or auto-renewal turned off.
Check your next billing date to ensure no further charges are scheduled.
Where to get help
- MyFitnessPal support: https://support.myfitnesspal.com/
- Apple Support (App Store purchases): https://support.apple.com/
- Google Play Support (Google purchases): https://support.google.com/googleplay/
Escalation in the UAE
If you cannot resolve unauthorized charges or cancellation failures, contact local consumer authorities and keep documentation.
Useful escalation: Ministry of Economy consumer help (general hotline: 800 1222) and your local Department of Economic Development (DED).
Address
Corporate address
MyFitnessPal, Inc.
100 Congress Avenue, Suite 400, Austin, Texas 78701, United States
Support links
Official site and support: https://www.myfitnesspal.com/ • support.myfitnesspal.com
Similar cancellation services
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Salem Al Awar
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.