Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Livegood service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel LiveGood: Easy Method
What is LiveGood
Overview
LiveGood is a membership-based wellness company that sells supplements and operates a wholesale membership model. Members pay for monthly or annual access to wholesale pricing and may also join as affiliates.
Service in Nigeria
LiveGood provides terms specifically for Nigeria that allow users to request cancellation of their registration or account at any time. There is no Nigeria-specific return address publicly listed. See the company terms for Nigeria for details.
How to cancel LiveGood
Online cancellation steps
- Log into your LiveGood account on the LiveGood website or app and go to Account or Membership settings.
- Select the option to cancel or deactivate your membership or registration and follow on-screen prompts.
- If the web/app flow is unclear, submit a cancellation request via the LiveGood Help Center or support contact form.
- Keep confirmation screenshots or emailed confirmations of the cancellation request.
If you purchased via App Store or Google Play
- The Nigeria terms do not explicitly describe App Store/Google Play cancellation. If you subscribed through a platform, check the platform subscription settings (Apple ID or Google Play) and cancel there.
- Use the platform’s refund mechanism if charges continue after cancellation or if the platform handled the purchase.
What happens when you cancel
Access and renewals
When cancellation is processed, you typically lose access to wholesale pricing and member benefits at the end of your current billing period.
Automatic renewals should stop once cancellation is confirmed, provided there are no outstanding issues or pending charges.
Account data and records
Personal account data and order history are usually retained by the company for record-keeping and support purposes.
Retain copies of confirmation messages and transaction records in case you need to dispute continuing charges or request refunds.
Will I get a refund?
Product refunds and guarantees
- LiveGood offers a 90-day empty-bottle guarantee for product purchases; customers may return used or empty bottles to a specified U.S. address for a refund. See the LiveGood refund policy for return instructions.
- The returns address listed for returns is in the United States: LiveGood Returns, 1201 Jupiter Park Dr. Unit 5, Jupiter, FL 33458.
Membership and affiliate refunds
- Monthly membership fees can be refunded within 7 days of charge if no product purchases were made under that membership.
- Yearly memberships: 100% refund within 7 days if unused; 50% refund if requested within 90 days; no refund after 90 days.
- Affiliate join fees can be refunded if requested within 7 days of joining.
- If you purchased through App Store or Google Play, use the platform refund process in addition to contacting LiveGood support.
LiveGood plans and pricing
Plans table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Membership | US$9.95 | Monthly | Wholesale member pricing on all LiveGood products |
| Annual Membership | US$99.95 | Annual | Wholesale member pricing on all LiveGood products (approx. 20% savings) |
Pricing notes
LiveGood pricing is officially listed in USD only; no EUR-denominated pricing for Nigeria was found.
Exchange rates, banking fees, or platform fees may affect the final amount charged for users in Nigeria.
Your consumer rights in Nigeria
Key legal rights
- Nigerian consumers are protected under consumer protection laws such as the Consumer Protection Council (CPC) Act for fair dealing, accurate advertising, and access to refunds for defective or misrepresented goods.
- Ambiguous cancellation procedures, continued charges after cancellation, or failure to honor published refund terms may raise regulatory concerns under local law.
How to use your rights
- Keep records of orders, payments, cancellation requests, and any correspondence with LiveGood.
- If you cannot resolve a dispute with LiveGood, consider escalating to local consumer protection authorities or filing a complaint with the relevant platform (App Store/Google Play) if applicable.
Customer experiences
Positive feedback
- Many reviewers praise product quality, affordability, and perceived effectiveness for certain supplements.
- Some affiliates report satisfaction with the business opportunity and compensation model.
Common complaints
- Complaints include slow or poor customer service, delayed or unresolved refund requests, and problems with order delivery.
- Reports warn that cancelling membership does not always stop recurring shipments or charges, and that return procedures may require using a U.S. address without prepaid return labels.
Documentation checklist
Before you cancel
- Account username/email, membership ID, and order numbers for recent purchases.
- Payment method details and dates of the most recent charges.
When you request a refund or return
- Save screenshots or copies of cancellation confirmation and any support correspondence.
- If returning bottles under the 90-day guarantee, follow the return instructions and include proof of shipment to the U.S. returns address.
Common mistakes
Failing to stop platform subscriptions
Users sometimes cancel their LiveGood account but forget to cancel the subscription in the App Store or Google Play. This can lead to continued charges from the platform.
Always check the original payment method and platform where the subscription was created, and cancel there too.
Not keeping proof
Another common error is not keeping screenshots, emails, or tracking numbers. Without evidence, disputes or refund requests are harder to resolve.
Collect written confirmation of cancellations and any shipping receipts for returns to support your claim.
Comparative recap
Quick feature summary
| Feature | LiveGood (Nigeria context) |
|---|---|
| Cancellation | Users may request cancellation anytime per Nigeria terms; web/app cancellation is primary route. |
| Refund windows | Product: 90-day empty-bottle guarantee. Memberships: 7 - 90 days depending on type; see full policy. |
| Returns address | U.S. address provided for returns; no Nigeria-specific postal address found. |
| Pricing | Monthly US$9.95; Annual US$99.95. Prices listed in USD only. |
| Customer support | Mixed reviews: some praise products; others report customer service and fulfillment issues. |
How to interpret this
Use the comparative recap to prioritize what to check before cancelling: platform subscriptions, refund eligibility, and required documentation.
Where platform purchases are involved, follow both LiveGood and platform procedures to avoid continued billing.
After cancelling
What to check
- Watch bank or card statements for any unexpected charges for at least two billing cycles.
- Confirm you received written cancellation confirmation from LiveGood and keep it for disputes.
Useful links
Address
Returns and written requests
If you need to return product bottles under the 90-day guarantee or send written correspondence, the publicly listed U.S. address is:
- LiveGood Returns
- 1201 Jupiter Park Dr. Unit 5
- Jupiter, FL 33458, United States
Notes about local addresses
No Nigeria-specific postal or correspondence address for cancellations or returns was found in the available sources.
If you require alternatives, contact LiveGood support through the Help Center or consult platform support (App Store/Google Play) if you used their billing.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.