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Cancel PSYCHOLOGY TODAY
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I hereby notify you of my decision to terminate the contract relating to the Psychology Today service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Psychology Today: Easy Method
What is Psychology Today
Overview
Psychology Today is an online platform that connects people with mental health professionals and publishes articles on psychology and mental health.
Main uses
Users search for therapists, read expert content, and professionals can list paid directory profiles to receive referrals.
How to cancel Psychology Today
Cancel on the web
- Log into your account at psychologytoday.com.
- Go to "Membership & Billing" or "Account Settings".
- Click "Cancel Subscription" and confirm; cancellation takes effect immediately while access remains until the end of the current billing period.
- Most users receive an email confirmation after cancelling.
Cancel via mobile app stores
- Apple App Store: Open Settings → tap your name → Subscriptions → select Psychology Today → Cancel Subscription.
- Google Play: Open Play Store → menu → Subscriptions → select Psychology Today → Cancel Subscription.
- If you purchased via an app store, refunds and subscription management are handled through that store.
Cancel directory or therapist listings
- Many therapists report there is no in-site cancel button for directory profiles.
- If you cannot cancel online, email therapist@psychologytoday.com requesting cancellation and include your account details.
- Keep copies of sent emails and any reply as evidence of the request.
What happens when you cancel
Access and billing
Cancellation usually stops future renewals immediately, but you retain access until the end of the current billing period.
Billing stops after the active period; any charges already billed are not automatically returned unless a refund is approved.
Account and data
Your account typically remains accessible for login and profile management after cancellation unless you request deletion.
If you need full data removal, contact customer support specifying account deletion so they can advise on data policies.
Will I get a refund?
Standard refund policy
Refunds may be available if you cancel within the first 14 days; after 14 days refunds are not guaranteed and are decided case-by-case.
Some sources mention a 30-day money-back guarantee but specifics vary; verify your case with support.
How to request a refund
- Contact Psychology Today customer support via the website or email and provide your account details and receipt.
- If purchased through Apple or Google Play, request a refund through Apple/Google support per their processes.
- Keep records: receipts, cancellation confirmation, and correspondence to support any refund claim.
Psychology Today plans and pricing
Overview
Pricing for subscriptions and directory listings varies by region and purchase channel.
No Nigeria-specific public pricing is available; use the platform or app store to view local prices when logged in.
Price table
| Plan / Item | Price | Notes |
|---|---|---|
| Directory listing (professional) | Varies | Platform lists fees in USD or local currencies in some regions; no Nigeria-specific price publicly available. |
| Consumer subscription / app | Varies | App Store listings in some countries show the app as free; subscription pricing depends on platform and region. |
Your consumer rights in Nigeria
Cancellation rights
Nigerian users retain the right to cancel subscriptions at any time via the appropriate channel (web, app store, or email for directory profiles).
Act promptly and follow the platform or app store steps to ensure cancellation before the next renewal.
Refunds and local protections
Psychology Today does not publish Nigeria-specific refund rules; typical policy offers refunds within an initial period (commonly 14 days).
You may seek protection under Nigeria’s consumer protection regulations and should retain records for complaints to local consumer bodies if needed.
Customer experiences
Positive experiences
- Some users report positive therapy outcomes and useful connections found via Psychology Today profiles.
- Occasionally professionals report helpful support and successful client referrals.
Negative experiences
- Many reviewers report difficulty cancelling, hidden or non-functional cancel buttons, and needing to email support.
- Complaints include unexpected charges after re-joining, unresponsive customer service, and low referral rates for paid listings.
Documentation checklist
Essential items to gather
- Account email and username used on Psychology Today.
- Payment receipts, billing statements, and invoice numbers.
- Screenshots of subscription pages, cancel buttons, and error messages.
Support and escalation documents
- Copies of any emails to support or to therapist@psychologytoday.com and replies received.
- App Store or Google Play purchase receipts if bought through those platforms.
- Dates and times of cancellation attempts and confirmation emails.
Common mistakes
Using the wrong cancellation channel
A common error is canceling on the website when the subscription was purchased through Apple or Google Play.
If purchased via an app store, you must cancel there to stop renewals and request refunds through that store.
Not keeping evidence
Failing to save confirmation emails, receipts, or screenshots makes refunds and disputes harder to resolve.
Also, not checking for a confirmation email after cancellation can leave you unaware whether the process completed successfully.
Comparative recap
Quick comparison
| Method | How to cancel (summary) | Refund likelihood | Notes |
|---|---|---|---|
| Website | Account > Membership & Billing > Cancel Subscription | Moderate if within refund window | Immediate cancellation; access until period end; expect confirmation email. |
| Apple App Store | iOS Settings > Your name > Subscriptions > Cancel | Handled by Apple; follow Apple refund policy | Must use Apple support for refunds and management. |
| Google Play | Play Store > Menu > Subscriptions > Cancel | Handled by Google; follow Google refund policy | Cancel in Google Play to stop renewals; request refunds via Google. |
| Therapist directory / no button | Email therapist@psychologytoday.com with account details | Case-by-case; depends on timing and support response | Keep email records; many therapists report this as required. |
After cancelling
What to check
Confirm you received a cancellation email and check that no new charges appear after your billing period ends.
If you were charged incorrectly, gather documentation and contact support or your payment provider promptly.
Helpful links and next steps
- Psychology Today main site - account and support access.
- Professional signup page - information on directory listings (region-specific).
- Contact Apple or Google Play support if purchase was made through their stores.
Address
Official mailing address (available)
16 West 22nd Street, Suite 200, New York NY 10010, United States of America.
Support email
For directory cancellations and therapist listings, use: therapist@psychologytoday.com.