Cancel CarShield: Easy Method

What is CarShield

Overview

CarShield is a U.S.-based vehicle service contract (extended warranty) provider that sells plans covering mechanical breakdowns and related services. It markets multiple plan levels and monthly payment options aimed at reducing unexpected repair costs.

Who it serves

CarShield primarily serves vehicle owners in the United States through direct sales and partner networks. Customers outside the U.S., including in Nigeria, may still purchase or manage contracts but dealings, addresses, and consumer protections are typically U.S.-centric.

How to cancel CarShield

Methods

CarShield cannot be cancelled via the App Store or Google Play. Cancellation must be requested directly through CarShield customer service.

Available contact routes include phone, the company’s website/contact form or email as shown in your account, and regular mail to the company’s U.S. address.

Step-by-step

• Call CarShield customer service (example U.S. phone: 1-800-569-9044) and request cancellation; note potential international-call costs from Nigeria.
• If you prefer written proof, send an email using the contact address in your account or use the company contact form and request written confirmation of cancellation.
• Alternatively, send a mailed cancellation letter to CarShield’s U.S. mailing address (see Address section below). Include contract number, VIN, full account holder name, and contact details.
• Keep records of the date and method of the cancellation request and ask for a written acknowledgement or confirmation number.

What happens when you cancel

Access and coverage

Coverage typically ends on the cancellation date specified by CarShield or at the end of any paid coverage period, depending on the terms in your contract.

Any pending claims may be affected; confirm with CarShield whether outstanding claims will be processed after cancellation.

Renewal and account data

Automatic renewals should stop once cancellation is confirmed; verify that recurring payments are cancelled with your payment method provider.

Request written confirmation that your account is closed and retain copies of all correspondence for at least 12 months.

Will I get a refund?

30-day money-back guarantee

New customers are generally entitled to a full refund if they cancel within the first 30 days of the contract. This is commonly described as a 30-day money-back guarantee.

If you cancel within this period, request a written confirmation of the full refund and a timeline for receiving funds.

After 30 days - prorated refunds and fees

• After 30 days, refunds are typically prorated for the unused portion of coverage.
• Refunds after the initial 30 days may be reduced by administrative or cancellation fees (commonly reported around $50, but check your contract for exact amounts).
• The FTC has levied enforcement actions against CarShield (including a $10 million judgment related to deceptive advertising); some funds have been designated for customer refunds under that settlement where applicable.

CarShield plans and pricing

Overview

Pricing and plan features vary by vehicle, mileage, deductible, and chosen coverage level. The following reflects commonly reported U.S. monthly prices and typical plan descriptions.

Exact prices in Nigeria are not publicly available; listed amounts are U.S. prices in USD for reference only.

Pricing table

Your consumer rights in Nigeria

Local consumer protection

CarShield is a U.S. company, so many contractual and regulatory matters are governed by U.S. law and the contract terms. However, Nigerian consumers still have rights under local consumer protection authorities.

For complaints or guidance in Nigeria, consult the Federal Competition and Consumer Protection Commission (FCCPC) at https://fccpc.gov.ng.

Practical steps for Nigerian customers

• Document all communications and payments. These records help when asking your bank for a chargeback or filing a local complaint.
• Contact your card issuer or payment provider to ask about dispute or chargeback options if refunds are delayed or denied.
• Consider local legal advice if a significant sum is involved or if cross-border enforcement becomes necessary.

Customer experiences

Positive feedback

Many customers praise friendly and professional customer service, quick claims processing, and coverage that saved money on major repairs.

Testimonials often highlight effective roadside assistance and successful payment for substantial repairs such as transmissions.

Negative feedback

Common complaints include claim denials, opaque exclusions, slow or partial reimbursements, and out-of-pocket expenses for repairs.

Customers also report long hold times, difficulty obtaining reimbursements for rentals, and disputes with mechanics refusing to accept CarShield payment terms.

Documentation checklist

What to gather

• Contract number and full copy of your contract or service agreement.
• Vehicle Identification Number (VIN) and vehicle registration documents.
• Proof of payments (bank/credit card statements, receipts).
• All correspondence with CarShield (emails, chat transcripts, call notes with dates and agent names).
• Repair invoices, mechanic estimates, and claim reference numbers.

Why each item matters

These documents prove your coverage period, payment history, and the basis for any refund or claim dispute.

Having complete records speeds up cancellation, refund requests, bank disputes, and any complaint lodged with authorities.

Common mistakes

Failing to get written confirmation

One frequent mistake is cancelling by phone and not obtaining written confirmation. Without a written record, it is harder to prove when the cancellation was requested or whether it was processed.

Example: a customer cancels on a call but continues to be charged because they did not keep an email or written acknowledgment.

Assuming in-app cancellation works

Another common error is assuming app-store or app-based cancellation stops a CarShield contract. CarShield does not support cancellation via App Store or Google Play; use the company contact routes instead.

Example: a user uninstalls the app but the contract and payments continue because the provider requires direct cancellation with customer service.

Comparative recap

Quick comparison

Key takeaways

CarShield offers a standard 30-day refund window and direct-customer cancellation processes but has mixed reviews on claims and refunds.

Compare contracts closely, document all interactions, and verify refund timelines before cancelling.

After cancelling

What to check immediately

After cancellation, confirm the date coverage ends and obtain a written cancellation confirmation or reference number.

Monitor your bank or card statements to ensure recurring payments stop and follow up if charges continue.

Helpful links

• CarShield official website - use the contact or help sections to submit cancellation requests if you cannot call.
• Federal Trade Commission (FTC) - search for CarShield for background on enforcement actions and potential refunds.
• Federal Competition and Consumer Protection Commission (FCCPC) - Nigerian consumer protection authority for local guidance.

Address

Mailing address

CarShield (U.S. mailing address listed on official contact pages):

503 Pearl Drive, O’Fallon, MO 63376

Notes for international customers

No Nigeria-specific postal address was found on CarShield public contact pages. If you are in Nigeria, use international phone, the site contact form, or U.S. mail to the address above and retain proof of postage or electronic submission.

Consider contacting your bank for payment reversal options if refunds are delayed and consult local consumer authorities for additional support.