Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Artlist service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Artlist: Easy Method
What is Artlist
Overview
Artlist is a subscription service that provides royalty‑free music, sound effects, and creative tools for video and media projects.
Users subscribe to access and download licensed assets under Artlist's licensing terms for use in personal and commercial projects.
Main features
Features include searchable libraries, downloadable assets, and account-based subscription management via web or mobile platforms.
Artlist handles billing, renewals, and basic account settings through its online account pages and standard app store subscriptions.
How to cancel Artlist
Cancel via the Artlist website (recommended)
- Log in to your Artlist account on the web.
- Go to Plan & Billings in your account settings.
- Click the three‑dot “more” icon next to Payments, select Subscription Info, then click “Cancel renewal.”
- Cancellation stops auto‑renewal and takes effect at the end of your current billing period.
- See Artlist's cancellation guide: help.artlist.io.
Cancel via App Store or Google Play
- Artlist does not publish a separate cancellation flow for App Store or Google Play subscriptions.
- Use your Apple ID subscriptions or Google Play subscriptions settings to cancel recurring charges.
- If you need assistance, contact Artlist support and provide purchase details and platform used.
- See billing notes: help.artlist.io.
What happens when you cancel
Access to downloads and library
After cancellation, you retain access to Artlist assets for the remainder of the paid billing period.
Downloaded assets under a valid license remain usable according to Artlist's license terms after the subscription ends.
Billing and renewal
Cancellation stops automatic renewal; the subscription simply expires at the period end and will not be charged again.
If you cancel partway through a billed period, no further charges occur but no pro‑rata refund is automatically granted unless eligible.
Account data and retention
Artlist retains account and billing records per its policies; you can contact support to request specific data export or deletion where applicable.
If you want assets or receipts, download them before the subscription or request copies from support.
Will I get a refund?
Standard refund policy
Artlist’s stated rule: you may qualify for a refund if payment was made within the last 14 calendar days and you have not downloaded, generated, used, or exported any assets or tools in a project.
This 14‑day rule includes new subscriptions and renewals when no assets were used. See details: artlist.freshdesk.com.
Exceptions and stronger rights
- If you used any asset generation, downloads, or voice‑over credits, refunds within 14 days are often refused.
- If local consumer protection law gives stronger rights (see next section), those rights override Artlist’s standard policy.
- To claim an exception, contact Artlist support and provide order details and evidence of your situation.
Artlist plans and pricing
Available plans
Artlist publishes subscription tiers on its site and at checkout; public, country‑specific price lists for Nigeria were not found in available sources.
For exact prices in your currency and location, check the checkout page or contact support.
Notes on billing currency
Artlist supports USD and EUR billing in various cases, but exact currency and amounts in Nigeria may vary at checkout.
If you need a specific quote or invoice currency, contact Artlist support before purchase.
| Plan | Price (public) | Notes |
|---|---|---|
| Personal / Individual | Varies | Check checkout for current currency and amount |
| Business / Team | Varies | Team and enterprise options available; contact sales |
Your consumer rights in Nigeria
Relevant law and regulator
Nigeria’s Federal Competition and Consumer Protection Act 2018 (FCCPA) provides consumer protections and established the Federal Competition and Consumer Protection Commission (FCCPC).
These laws can give consumers rights such as remedies for unfair practices, redress, and potentially stronger refund or cancellation rights than a vendor’s private policy.
How to invoke rights in Nigeria
- First contact Artlist support with your order, platform, and requested remedy (refund, cancellation, data).
- If you cannot resolve the issue, you may file a complaint with the FCCPC or seek local legal advice about consumer remedies under FCCPA.
- Keep receipts, screenshots of downloads/use, and correspondence to support your claim.
Customer experiences
Positive feedback
Many users praise Artlist support for being fast, helpful, and effective in resolving billing and subscription issues.
Positive reviews often cite successful assistance with accidental renewals and tier changes.
Common complaints
Some users report refunds denied within 14 days after generating (even if not downloaded) assets or using credits, resulting in disputes.
Complaints include unexpected auto‑renewal charges, perceived opaque billing, and frustration with cancellation or refund processing in some cases.
Documentation checklist
Before contacting support
- Order number or receipt (email confirmation or app store receipt).
- Date of purchase, platform used (web, Apple, Google Play), and last four digits of payment method if available.
- Statements about downloads, exports, or use of assets and timestamps if claiming a refund under the 14‑day rule.
If requesting a refund
- Evidence you did not download, generate, or export assets (screenshots or logs where possible).
- Clear statement of the requested remedy (full refund, prorated refund, or cancellation only).
- Record of any previous support interactions, including ticket numbers and responses.
Common mistakes
Thinking cancellation is immediate access removal
Many users expect immediate loss of access after cancelling; in fact, cancellation stops renewal but access continues until the paid period ends.
Save any final assets or receipts before expiry if you might need them later.
Assuming all usage allows refunds
Users sometimes assume minimal use still qualifies for a refund; Artlist’s policy can deny refund if any generation or export occurred within 14 days.
Always check the exact policy and document lack of use if you intend to seek a refund.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund expectations for web vs app store subscriptions.
Use it to decide where to manage your subscription and how to present a refund request.
| Method | How to cancel | Refund window | Typical issues |
|---|---|---|---|
| Web (Artlist account) | Plan & Billings → Payments (three‑dot) → Subscription Info → Cancel renewal | 14 days if no assets used; exceptions apply | Refunds denied if assets generated/exported; must contact support for disputes |
| App Store / Google Play | Cancel via Apple ID subscriptions or Google Play subscriptions | Subject to Artlist policy and app store rules; contact platform and Artlist | App store chargebacks and platform delays can complicate refunds |
After cancelling
Next steps to confirm cancellation
Check your Artlist account Plan & Billings page to confirm status and period end date after cancelling.
Keep your final receipt and any license records for projects completed during the subscription period.
Helpful links and support
- Refunds & cancellations: help.artlist.io
- Payments & billing cycles: help.artlist.io
- Refund policy details: artlist.freshdesk.com
Address
Company address for correspondence
Artlist Ltd PO Box 84 Afikim, Israel 1514800
Use this address for formal vendor registration or written correspondence when required.
Support and complaints
For subscription, refund, or consumer rights claims, first contact Artlist support through the help center links above.
If unresolved in Nigeria, consider contacting the Federal Competition and Consumer Protection Commission (FCCPC) or seeking local advice under the FCCPA 2018.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.