Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Distrokid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel DistroKid: Easy Method
What is DistroKid
Service overview
DistroKid is a music distribution service that helps independent artists upload and deliver music to streaming platforms and digital stores worldwide.
The service is subscription-based and offers different annual plans that determine how many artist profiles you can manage and which features you get.
How people use it in Nigeria
Many Nigerian artists use DistroKid to distribute songs to Spotify, Apple Music, YouTube Music and other stores without a record label.
Subscriptions may be purchased through the DistroKid website or via the iOS App Store, depending on how you sign up.
How to cancel DistroKid
If you subscribed via the iOS App Store
- Open Settings on your iPhone or iPad and tap your name.
- Tap Subscriptions, find DistroKid, then tap Cancel Subscription and follow the prompts.
- Alternatively visit Apple Subscriptions or reportaproblem.apple.com for purchase issues.
If you subscribed via DistroKid's website
- Log in at distrokid.com with the account that holds the subscription.
- Go to Account or Billing settings, locate the membership or subscription section, and choose Cancel or Turn Off Renewal.
- If you cannot find the option, use the DistroKid Help Center or the site’s support/contact form to request cancellation.
What happens when you cancel
Access and features
Cancelling stops automatic renewal of your subscription at the end of the current paid period.
You generally retain access to paid features until the subscription expiry date you already paid for.
Distribution and data
Music already delivered to stores typically remains live unless you explicitly remove releases from your account.
Account data, metadata and upload history usually remain in your DistroKid account even after cancellation; check account settings if you want content removed.
Will I get a refund?
General policy
Refunds are not guaranteed. Whether you can get a refund depends on where and how you purchased the subscription.
If you paid through the App Store, Apple handles refunds; if you paid on DistroKid’s website, DistroKid’s own refund policy applies.
Exceptions and how to request one
- For App Store purchases: request a refund via reportaproblem.apple.com or contact Apple Support.
- For web purchases: contact DistroKid support through their Help Center and provide proof of purchase and reasons for the refund request.
- If a charge is unauthorised, contact your bank or card issuer about a dispute or chargeback as an additional option.
DistroKid plans and pricing
Current App Store pricing (NGN)
| Plan | Price (NGN) | Period | Features |
|---|---|---|---|
| Musician | ₦39,900 (approx. €24.00) | Annual subscription (via iOS App Store) | Base individual artist plan |
| Musician Plus | ₦69,900 (approx. €41.00) | Annual subscription (via iOS App Store) | Includes 2 artists, extra features like synced lyrics |
| Ultimate - 5 | ₦149,900 (approx. €88.00) | Annual subscription (via iOS App Store) | Up to 5 artists |
| Ultimate - 10 | ₦249,900 (approx. €147.00) | Annual subscription (via iOS App Store) | Up to 10 artists |
| Ultimate - 20 | ₦399,900 (approx. €234.00) | Annual subscription (via iOS App Store) | Up to 20 artists |
Notes on pricing
Prices above are from the DistroKid app in the Nigerian App Store (2025) and converted approximately to euros for reference.
Exchange rates, taxes and store fees charged by Apple may affect final checkout amounts.
Your consumer rights in Nigeria
Key protections
In Nigeria, the Federal Competition and Consumer Protection Commission (FCCPC) enforces consumer rights including fair treatment and truthful pricing.
You are entitled to clear information about subscription terms, and the right to seek redress for misleading or unfair practices.
How to use these rights
- Keep receipts and screenshots of purchase terms as evidence.
- For unresolved disputes, you can file a complaint with the FCCPC at fccpc.gov.ng.
- Your bank or card provider can assist with chargebacks for unauthorised or disputed charges.
Customer experiences
Positive reports
Many users praise DistroKid for fast uploads, wide distribution reach and straightforward plan tiers for independent musicians.
Artists appreciate features like bulk uploads and added tools for lyrics and metadata on higher-tier plans.
Common complaints
Some customers report confusion over where to cancel (App Store vs DistroKid website) which can lead to unexpected renewals.
Others have noted variable response times from support and occasional billing questions that require escalation.
Documentation checklist
What to gather before contacting support
- Account email and username used with DistroKid.
- Proof of purchase or receipt (Apple receipt for App Store purchases).
- Screenshots showing your subscription status and any error messages.
- List of releases you want to remain live or be removed after cancellation.
Helpful additional items
- Transaction reference from your bank or card statement.
- Dates of attempted cancellations and any confirmation numbers.
- Copies of communication with support, if applicable.
Common mistakes
Canceling in the wrong place
Many users cancel on the DistroKid website but actually subscribed through the App Store, so the subscription keeps renewing.
Always check which platform charged you and cancel there to stop renewals.
Assuming immediate removal of music
Some expect that cancelling removes music immediately; in practice, existing releases usually remain live unless you request removal.
If you need releases taken down, submit a removal request via your DistroKid account or support form in addition to cancelling.
Comparative recap
Plan comparison table
| Plan | Price (NGN) | Artists allowed | Best for |
|---|---|---|---|
| Musician | ₦39,900 | 1 | Solo artists who need a single profile |
| Musician Plus | ₦69,900 | 2 | Artists who manage an extra profile or want synced lyrics |
| Ultimate - 5 | ₦149,900 | Up to 5 | Small teams or labels with multiple artists |
| Ultimate - 10 | ₦249,900 | Up to 10 | Growing labels or collectives |
| Ultimate - 20 | ₦399,900 | Up to 20 | Larger independent labels and artist groups |
Quick takeaway
Choose a plan that matches how many artist profiles you manage and the extra features you need, then ensure you cancel at the platform that processed your payment.
Keep documentation of purchases and cancellation confirmations for future disputes.
After cancelling
Immediate next steps
- Download and back up masters, metadata and sales reports you want to keep.
- Decide whether to remove releases from stores or leave them live and request takedown if necessary.
Useful links
- DistroKid main site
- Manage subscriptions on iPhone or iPad (Apple Support)
- Apple: Report a Problem (refund requests)
- Federal Competition and Consumer Protection Commission (Nigeria)
Address
Official correspondence
No Nigeria-specific postal address is available for DistroKid; official addresses are in the United States.
Use the address below for postal correspondence where required and use online support channels for account-specific actions.
Mailing address
150 Broadway, Suite 1500, New York, NY 10038, USA
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.