Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Musixmatch service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Musixmatch: Complete Guide
What is Musixmatch
Service overview
Musixmatch is a lyrics platform and music companion app that displays synchronized song lyrics and offers tools for artists and contributors.
It integrates with music players and streaming services to show real‑time lyrics, and offers premium subscriptions for additional features.
Availability in Nigeria
Musixmatch is available on iOS, Android and via the web in Nigeria, with local in‑app pricing shown in the Nigerian App Store/Google Play where applicable.
Artist tools and certain paid plans may have one‑time or subscription pricing; check your local store or the web account for exact costs.
How to cancel Musixmatch
Cancel via App Store (iOS)
- Open Settings app on your iPhone or iPad
- Tap your name
- Go to Subscriptions
- Select Musixmatch
- Tap "Cancel Subscription" and confirm
Cancel via Google Play (Android)
- Open Google Play Store app
- Tap the menu icon
- Go to Subscriptions
- Select Musixmatch
- Tap "Cancel Subscription" and follow prompts
Cancel via Web or other payment methods
- Log into your Musixmatch account on the web
- Go to Account Settings → Subscription tab
- Click "Cancel Subscription" and confirm
- Alternatively, cancel via PayPal automatic payments if you subscribed through PayPal
What happens when you cancel
Access after cancellation
After you cancel, you generally retain access to premium features until the end of the current billing cycle.
There is no immediate loss of service unless otherwise stated in your provider terms or if cancellation is processed differently by the store.
Renewals and future billing
Cancellation prevents future automatic renewals at the end of the billing period; you will not be billed again after the current period ends.
Make sure you cancel before the next renewal date to avoid being charged for another period.
Account data
Canceling does not necessarily delete your account or your contributed lyrics; check account settings for data removal options.
If you require account deletion, follow the account or support instructions on the Musixmatch website.
Will I get a refund?
Standard refund policy
Musixmatch’s stated policy is that there is no refund for the unused portion after cancellation; you keep access until the billing cycle ends but no prorated refunds are issued.
This is the general rule for subscriptions purchased through the web or app stores unless the store provides a different policy.
Exceptions and case-by-case refunds
- Refunds are generally not issued if you forget to cancel before renewal.
- Support may consider refund requests on a case‑by‑case basis, particularly for billing errors or service defects.
What to do if you want a refund
If you believe you have a valid refund reason, contact Musixmatch support or the payment provider (App Store, Google Play, PayPal) with evidence like receipts and transaction IDs.
You can also dispute charges through your payment provider if you suspect unauthorized or unclear renewals.
Musixmatch plans and pricing
Overview of available plans
Below are representative artist plans and estimated prices converted from Nigerian Naira to Euros where available.
Official local prices may vary; check your device store or the Musixmatch account page for exact local pricing.
Pricing table
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Artists Basic | ≈ €32.90 (Nigeria iOS App Store: ₦29,900) | One‑time / subscription (unspecified) | Basic artist tools |
| Artists Grow | ≈ €131.90 (Nigeria iOS App Store: ₦119,900) | One‑time / subscription (unspecified) | Advanced artist tools |
Your consumer rights in Nigeria
General rights summary
Under Nigerian consumer protection guidelines, digital services should provide clear terms and fair contract conditions.
Consumers may be entitled to remedies if a service is defective, misleading, or if auto‑renewals were not made sufficiently explicit.
Steps to escalate problems
- Contact Musixmatch support first with full evidence of the issue and receipts.
- If unresolved, contest charges via your payment provider (App Store, Google Play, PayPal) or your bank.
- Consider filing a complaint with consumer protection authorities in Nigeria if the issue involves unfair contract terms or misleading practices.
Useful considerations for Nigerian users
Keep records of local prices, receipts and communications to support disputes or complaints with regulators.
Local regulatory bodies expect clear contract terms; if terms were not clear, you may have additional recourse.
Customer experiences
Positive feedback
Many users praise Musixmatch for an intuitive interface, precise lyric syncing and a useful dark theme.
Contributors also value the editing tools and the community aspects of contributing lyrics.
Negative feedback
Common complaints include app glitches, freezing, slow loading, sync failures and occasional loss of lyrics.
Some users report paywalls affecting basic functions, delays in artist verification, and problematic mobile performance.
Takeaway for Nigerians
Overall experiences vary; the app is useful for lyrics but be prepared for occasional technical issues and to follow store-specific cancellation processes.
If you encounter problems, collect evidence and contact support or the payment provider promptly.
Documentation checklist
Essential items to gather
- Account email and username used for Musixmatch
- Receipt or invoice showing the subscription charge
- Transaction ID or order number from App Store/Google Play/PayPal
- Date of subscription and renewal date
Supporting evidence
- Screenshots of subscription status in the app or web account
- Screenshots of payment entries in your bank or payment app
- Any correspondence with Musixmatch support
Common mistakes
Missing the renewal deadline
Many users assume canceling on the renewal date will prevent a charge; stores often require cancellation before the renewal time.
Always cancel at least a day before the renewal to avoid timing issues and time zone differences.
Canceling the wrong place
Cancelling within the Musixmatch app does not always stop store‑based subscriptions (App Store/Google Play); you must cancel in the store where you purchased.
Check whether your subscription is managed by Apple, Google, PayPal or Musixmatch web so you cancel in the correct place.
Not keeping proof
Failing to keep receipts or screenshots can make refunds or disputes harder to win; retain all transaction records until the issue is fully resolved.
Comparative recap
Quick comparison points
The table below summarizes how cancellation and refunds typically differ by purchase method.
Use this to decide where to cancel and how likely a refund may be.
Comparison table
| Method | Where you cancel | Refund likelihood | Typical steps |
|---|---|---|---|
| App Store (iOS) | Apple Subscriptions in iOS Settings | Low (no prorated refunds; Apple policies apply) | Open Settings → Subscriptions → Select Musixmatch → Cancel |
| Google Play (Android) | Google Play Store Subscriptions | Low (no prorated refunds; Google policies apply) | Open Play Store → Menu → Subscriptions → Select Musixmatch → Cancel |
| Web / PayPal / other | Musixmatch Account Settings or PayPal | Low to medium (case‑by‑case; PayPal disputes possible) | Log into Musixmatch → Account Settings → Subscription → Cancel; or cancel PayPal automatic payments |
After cancelling
What to check immediately after
- Confirm cancellation message or status in your account or store subscription page.
- Save screenshots of the cancellation confirmation and any reference numbers.
Helpful links and contacts
- Musixmatch Support
- Manage subscriptions on your iPhone or iPad (Apple Support)
- Cancel subscriptions on Google Play
- PayPal: Manage automatic payments
Address
Official company address
Musixmatch public headquarters (international): Via San Vitale, 5 40125 Bologna, Italy.
Nigeria-specific notes
No official Musixmatch postal address specific to Nigeria was found. For billing or legal matters, contact Musixmatch support or use the payment provider dispute channels.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
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- prevent the recipient from contesting the legal scope of the mail.