Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Voloco service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Voloco: Easy Method
What is Voloco
Overview
Voloco is a vocal processing app and online service for recording, auto-tuning, and adding effects to voice recordings and tracks.
It is available as a mobile app (iOS and Android) and as a web-based product called Voloco Producer (plugin/web subscription).
Main features
Core functions include free features such as creating a profile, starter pack effects, and beats, with optional paid subscriptions for extra features.
Billing and subscription delivery depend on the platform used to subscribe (App Store, Google Play, or Voloco Producer website).
How to cancel Voloco
Cancel on iOS (App Store)
- Open the App Store subscriptions page on your iPhone/iPad, or open Voloco app Settings and tap "Manage subscription".
- Find the Voloco subscription and select "Cancel Subscription" to stop auto‑renewal; Apple handles billing.
Cancel on Android (Google Play)
- Open Google Play Store and go to Subscriptions, or open Voloco app Settings and tap "Manage subscription".
- Select your Voloco subscription and choose "Cancel subscription"; Google Play handles billing.
Cancel on Web (Voloco Producer)
- Log into the Voloco Producer website and go to the "Orders" tab.
- Toggle "Auto‑Renew" off or click "Cancel Free Trial" if applicable; Voloco Producer subscriptions are managed on the site.
Important note about account deletion
Deleting your Voloco account does NOT cancel any active subscriptions.
You must unsubscribe through the App Store, Google Play, or Voloco Producer site depending on where you subscribed.
What happens when you cancel
Access after cancellation
When you cancel a subscription you generally keep access until the end of the current paid period.
Free features remain available after cancelling paid plans, subject to platform terms.
Auto‑renewal and billing
Cancelling stops future auto‑renewal but does not reverse charges already billed for the current period.
Billing is handled by Apple for iOS and Google for Android; Voloco Producer billing is handled by the Voloco website.
Data and account information
Account data and saved projects typically remain tied to your Voloco account unless you choose to delete the account.
Deleting the account is separate from unsubscribing and will not automatically cancel store-based subscriptions.
Will I get a refund?
Refunds for app subscriptions (iOS/Android)
Refunds for Voloco app subscriptions must be requested through the app store where you purchased the subscription.
Apple and Google apply their own refund policies and processes for purchases made through their stores.
Voloco Producer (web/plugin) refunds
Voloco states that they do not offer refunds for Voloco Producer subscriptions.
If you purchased Voloco Producer on the web, cancellation stops auto‑renewal but refunds are not provided by Voloco.
Exceptions and special cases
- If you believe you were charged in error, contact the app store (Apple or Google) to request a refund and provide supporting evidence.
- Developer responses to reviews indicate refunds have been denied in some accidental‑subscription cases; outcomes depend on store policies.
Voloco plans and pricing
Available plans (summary)
Exact plan names and prices vary by platform and region; where specific pricing is not published here, see the store or website for current rates.
Core functionality is available for free; paid tiers offer additional effects, content, or Producer features.
Pricing details
| Plan | Billing model | Price (NGN) |
|---|---|---|
| Free | One-time / free tier | Free |
| Premium (monthly) | Recurring monthly subscription | Varies |
| Premium (annual) | Recurring annual subscription | Varies |
| Voloco Producer (web/plugin) | Recurring subscription | Varies |
Your consumer rights in Nigeria
Platform responsibility
For purchases made via Apple or Google, refunds and billing disputes are governed by those app stores' policies, not directly by Voloco.
To request refunds for store purchases use Apple's Report a Problem or Google Play's refund request flow.
Nigerian consumer protection
Nigeria's Federal Competition and Consumer Protection Act (2018) provides consumer protections against unfair practices.
However, digital subscriptions that start immediately are often outside any statutory cooling‑off periods once the service is delivered.
Practical steps for Nigerian users
- Keep receipts and subscription confirmation emails from the app store.
- Submit refund requests through the app store and escalate to your bank only if the store process is insufficient.
Customer experiences
Positive feedback
Many users report that Voloco's core functions are free to use and that the app offers useful starter effects and beats without forcing subscription signups.
Developer responses and store pages confirm free-tier availability for basic use.
Negative feedback
Some users report accidental subscriptions, charges after free trials, and difficulties obtaining refunds; several support messages describe being charged after cancelling.
Refund denials have been reported where the store or developer judged the case not to meet refund conditions.
Takeaway
- Check subscription status immediately after signing up for trials.
- Use store receipts and screenshots when requesting refunds to strengthen your case.
Documentation checklist
Essential documents
- App store purchase receipt (Apple or Google Play payment confirmation).
- Subscription ID or order number shown in your store account or Voloco Producer orders.
Helpful supporting evidence
- Screenshots of your subscription page showing cancellation or active status.
- Dates and times of charge, trial start/end, and any correspondence with support.
Common mistakes
Assuming account deletion cancels subscription
Many users delete their Voloco account expecting subscriptions to stop; this does not cancel store-based billing.
Always cancel through the App Store, Google Play, or Voloco Producer site to stop future charges.
Missing the cancellation window
Canceling after the renewal date will not prevent that period's charge; some users mistake cancellation timing and still get billed for the next cycle.
Cancel before the next billing date shown on your receipt to avoid renewal charges.
Not using store refund processes
Requesting a refund directly from Voloco for an App Store or Play Store purchase often leads to being redirected; use the store's official refund tool first.
Provide receipts and evidence when using the store process to improve success chances.
Comparative recap
Cancellation comparison
| Platform | How to cancel | Refunds? |
|---|---|---|
| App Store (iOS) | Cancel via App Store subscriptions page or Voloco Settings → Manage subscription. | Handled by Apple (request via reportaproblem.apple.com). |
| Google Play Store (Android) | Cancel via Google Play Subscriptions or Voloco Settings → Manage subscription. | Handled by Google Play (use Google Play refund flow). |
| Web (Voloco Producer) | Log into Voloco Producer → Orders → toggle Auto‑Renew off or Cancel Free Trial. | Voloco states no refunds for Producer subscriptions. |
After cancelling
Follow-up actions
Keep confirmation screenshots or emails proving you cancelled and the cancellation date.
Monitor your bank or card statement for any unexpected charges after cancellation and report promptly.
Useful links
- Apple Report a Problem - request refunds for App Store purchases.
- Google Play refund & charge support - request refunds for Play Store purchases.
- Voloco Producer - manage web/plugin subscriptions and Orders tab.
- Voloco Help Center - official guides and support articles.
Address
Company address
Resonant Cavity, LLC (owner of the Voloco trademark)
1330 Lagoon Avenue, 4th Floor, Minneapolis, MN 55408, USA
Support reminder
For subscription billing issues, contact the app store used for purchase first (Apple/Google), then Voloco Support if the purchase was made on the Voloco Producer site.
Keep documentation handy when contacting support to speed resolution.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.