Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Yousician service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Yousician: Easy Method
What is Yousician
Overview
Yousician is a mobile and web app that teaches guitar, piano, ukulele, bass and singing through interactive lessons and real‑time feedback.
It offers free tiers and paid subscriptions that unlock unlimited access to lessons and additional features across instruments.
How it is delivered
Subscriptions can be purchased through Yousician's website, Apple App Store, or Google Play.
Billing and cancellation processes depend on where you bought the subscription (Apple, Google or Yousician directly).
How to cancel Yousician
Cancel via Apple App Store
- Open Settings on your iPhone/iPad or use macOS/Windows iTunes account subscriptions.
- Go to Subscriptions, find Yousician and select Cancel Subscription.
- Note: Uninstalling the Yousician app does not cancel an App Store subscription.
- See Yousician support on Apple cancellations.
Cancel via Google Play
- On Android open the Google Play app, tap Menu > Subscriptions, select Yousician and Cancel.
- You can also cancel via the Google Play web interface under Subscriptions.
- Uninstalling the app does not cancel a Google Play subscription.
- See Yousician support on Google Play cancellations.
Cancel via Yousician website
- Log in at Yousician (or use Apple/Google login), go to Payment or Membership in account settings.
- Select "Cancel subscription" and follow the prompts to confirm cancellation.
- If billed by Yousician directly you will see cancellation options in your account settings.
- See Yousician support for web cancellations.
What happens when you cancel
Access and renewal
After cancellation you generally retain access until the end of your current billing period.
The subscription will not renew at the next billing date once cancellation is confirmed.
Data and account
Your Yousician account and progress remain available unless you delete the account separately.
Cancellation stops future billing but does not automatically delete your user data or progress.
Will I get a refund?
Refunds when billed by Yousician
- If Yousician billed the subscription directly you may be eligible for a full refund within 14 days (the "cooling‑off period") provided you have not accessed paid content during that time.
- Requests for refunds outside this cooling‑off window are subject to Yousician's Terms of Service and are generally not guaranteed.
- See Yousician payment terms for details.
Refunds when billed by Apple or Google
- Apple: request a refund via Apple's "Report a Problem" or contact Apple Support; Apple handles App Store refunds.
- Google Play: if within 48 hours use Google Play refund tools; if between 48 hours and 14 days contact Yousician Support for assistance.
- See Yousician refund policy for guidance on third‑party billing.
Yousician plans and pricing
Current sample plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium Plus Weekly | €1.00 | Weekly | All instruments, unlimited access (Premium Plus) |
| Premium Plus Monthly | €1.48 | Monthly | All instruments, unlimited access |
| Premium Plus Yearly | €8.97 | Annually | All instruments, unlimited access (best value) |
| One Instrument Monthly | €3.72 | Monthly | Access to one chosen instrument |
| One Instrument Yearly | €22.36 | Annually | One instrument access for a full year |
Pricing notes
Prices above are shown in euros as provided in Yousician pricing data.
Prices were converted from Nigerian Naira at an approximate rate of 0.00059 EUR per NGN (late 2025); actual charges may vary slightly due to exchange rates and rounding by Apple or payment processors.
Your consumer rights in Nigeria
Cooling‑off and refunds
If you purchased directly from Yousician you may have a 14‑day cooling‑off right for a full refund if you have not accessed paid content during that period.
This cooling‑off right is a contractual policy stated in Yousician's Terms and applies where Yousician billed the subscription.
Local law and limits
There are no additional special statutory digital content withdrawal rights for Nigeria specified by Yousician; Nigerian consumers are subject to the company's stated policies.
For disputes, follow Yousician's support and refund procedures first; consider local consumer protection avenues if unresolved.
Customer experiences
Positive feedback
Some users report fast refunds on request and praise customer support for resolving subscription issues.
Examples include Trustpilot comments noting satisfactory support and good app experience; see links below for source context.
Negative feedback
Other users report problems with auto‑renewals, difficulty contacting support and unexpected charges after perceived cancellations.
Complaints appear on Trustpilot and Reddit about unclear cancellations and delayed or disputed refunds; links provided below for reference.
Documentation checklist
Essential items to gather
- Account email and username used with Yousician.
- Order receipt or payment confirmation showing charge date and amount.
- Transaction ID from your bank, Apple or Google receipt.
- Screenshot of your Yousician subscription page or App Store / Google Play subscription page.
- Date and time of cancellation and any confirmation messages.
- If claiming cooling‑off, evidence of not accessing paid content (screenshots or logs if available).
Where to present documents
- Attach these items when contacting Yousician Support to speed up refund or dispute handling.
- Use Apple or Google receipts when requesting refunds from those platforms.
Common mistakes
Uninstalling the app instead of cancelling
Many users assume deleting the app cancels the subscription; it does not.
Always cancel via App Store, Google Play or Yousician account settings depending on where you subscribed.
Not checking who billed you
Confusion occurs when users don't check whether Apple, Google or Yousician billed the subscription.
Refund routes differ by biller: follow the correct platform's refund process to avoid delays.
Missing evidence and late requests
Waiting too long to request a refund or failing to keep receipts reduces your chance of a successful refund.
Collect transaction IDs, screenshots and cancellation confirmations promptly to support your case.
Comparative recap
At-a-glance comparison
| Method | How to cancel | Refund route | Typical refund window / notes |
|---|---|---|---|
| Apple App Store | Cancel via iOS Settings, macOS Subscriptions or iTunes Subscriptions. | Request refund via Apple "Report a Problem" or Apple Support. | Apple decides refunds; contact Apple quickly after charge. |
| Google Play | Cancel via Google Play app > Subscriptions or web Subscriptions. | Use Google Play refund tools (first 48 hours) or contact Yousician for 48h - 14d cases. | 48 hours for automatic Play refunds; 48h - 14d handled via support escalation. |
| Yousician website (direct) | Log in, go to Payment/Membership and select Cancel subscription. | If billed by Yousician you can request refund via Yousician Support. | 14‑day cooling‑off for unused paid content; otherwise refunds are discretionary. |
Key takeaway
Always confirm the billing source before cancelling and requesting a refund; follow the platform's specified process to improve the chances of a timely resolution.
After cancelling
What to check immediately
- Confirm cancellation email or on‑screen confirmation and keep a screenshot.
- Monitor your bank or card statement for any unexpected charges in the following billing cycle.
Getting further help
- Contact Yousician Support with your documentation: Yousician Help Center.
- For App Store refunds use Apple's Report a Problem: reportaproblem.apple.com.
- For Google Play refunds start at the Google Play Help Center: Google Play refunds.
Address
Official postal address
Yousician Oy, Inc., Siltasaarenkatu 16, 00530 Helsinki, Finland.
Notes for Nigeria customers
No specific local postal address for Nigeria was found; use the global address above for formal correspondence if required.
For faster service, use the online Yousician Help Center or the platform (Apple/Google) refund tools first.
Sources and references
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.