Cancellation service #1 in Canada
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Botim service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Botim: Easy Method
What is Botim
Overview
Botim is a voice and video calling app that offers free messaging and optional paid VIP features such as an ad-free experience and other premium benefits.
The app is published by Algento and is available on Android, iOS and via a Botim account/web services, including Botim Money features for payments.
Where it is used
Botim is used globally and has paid subscription tiers that are available to users in Nigeria through local app stores and in-app purchase options.
The developer provides online FAQs and terms that govern subscriptions, refunds and account deletion.
How to cancel Botim
Google Play (Android)
- Open Google Play and go to Payments & Subscriptions → Subscriptions.
- Select the Botim VIP subscription and tap "Cancel subscription".
- Note: Uninstalling the app does not cancel the subscription; cancellation takes effect at the end of the current billing period.
- Source: Botim Android VIP FAQ.
App Store (iOS)
- Open your Apple ID Account Settings on your iPhone or iPad.
- Find Subscriptions, select Botim VIP and turn off auto‑renewal or cancel the subscription.
- Access to VIP benefits continues until the end of the current paid period after cancellation.
- Source: Botim on the App Store.
Web / Botim Account deletion
- Log into the Botim app, go to your account or Botim Money section and select "Delete Account".
- For Botim Money/PayBy users, clear pending transactions and delete any prepaid cards before requesting deletion.
- Account deletion may take up to 15 days and the account will be disabled during that period.
- Source: Botim account deletion FAQ.
What happens when you cancel
Access and renewal
Cancellation of a VIP subscription stops future automatic renewals but does not remove access immediately.
You retain VIP access until the end of the current billing period; the subscription simply will not renew after that date.
Account status and data
If you request account deletion, the account is disabled during the deletion process and may be fully deleted within about 15 days.
For Botim Money users, unresolved transactions or linked prepaid cards may prevent deletion until cleared or removed.
Will I get a refund?
General refund policy
Botim's Terms state that fees for paid features or subscriptions (monthly or annual) are non‑refundable.
Canceling a subscription before the period ends does not automatically entitle you to a refund for the unused time.
Exceptions and disputed charges
- Full refunds may be provided where fund loss results from unauthorized access or fraud, subject to Botim's investigation and conditions.
- If you suspect fraud, report it to Botim promptly and also contact your payment provider to request a chargeback or dispute.
- Source: Botim Terms and Botim payment & refund FAQ.
Botim plans and pricing
Current plans (Nigeria)
| Plan | Price (NGN) | Period | Features |
|---|---|---|---|
| BOTIM VIP Monthly | ₦ 450.00 | Monthly | Advertisement-free premium features |
| BOTIM VIP Yearly | ₦ 4,700.00 | Yearly | Advertisement-free premium features |
| BOTIM Family Bundle Monthly | ₦ 1,800.00 | Monthly | Premium features for family bundle |
| BOTIM VIP Monthly Offers | ₦ 1,200.00 | Monthly (offer) | Discounted VIP monthly offer |
| BOTIM VIP for One Month | ₦ 3,200.00 | One-month | VIP access for one month |
| BOTIM VIP for One Year | ₦ 19,900.00 | One-year | VIP access for one year |
| Diamonds 4999 | ₦ 79,900.00 | One-time | In-app virtual currency purchase |
Notes on pricing
Exact euro equivalents shown in some sources are estimates; the Nigerian App Store typically shows local currency only.
Promotions and offers may change prices; always check the purchase screen before confirming a payment.
Your consumer rights in Nigeria
Legal rights overview
Nigerian consumers generally have the right to dispute unauthorized charges and to seek remedies for defective or misrepresented services.
Statutory rights can include refunds or corrective action, but enforcement depends on the specifics and applicable terms.
Practical steps for Nigerian users
- If you see unauthorized or fraudulent charges, report them promptly to Botim and your card/provider to initiate a dispute or chargeback.
- Consider contacting the Federal Competition & Consumer Protection Commission (FCCPC) if you cannot resolve the issue with the company or payment provider.
- Keep receipts, transaction IDs and correspondence to support your claim.
Commentary: Botim's non‑refund terms may limit refunds for subscriptions, but fraud or unauthorized access claims may still be eligible for remedies via payment providers or regulators.
Customer experiences
Common complaints
Public reviews report issues such as delays receiving prepaid cards, difficulties obtaining refunds, blocked accounts and unauthorized losses from wallets.
Many reviewers cite poor follow‑up and lack of a clear, responsive customer‑service channel as a recurring problem.
Positive feedback and balance
There are fewer documented positive reviews in the verified set, but paid VIP features and in‑app purchases are cited as expected when they function correctly.
Given mixed experiences, document interactions and keep evidence if you expect to dispute a charge.
Documentation checklist
Essential items to collect
- Receipt or invoice for the subscription or purchase (from Google Play, App Store or Botim).
- Transaction ID, date and amount charged as shown on your bank or card statement.
- Screenshots of subscription status, app pages, messages and any error screens.
- Correspondence with Botim support (emails, chat transcripts) and timestamps of your reports.
Optional but useful items
- Device details (model, OS version), and the email or phone number linked to the Botim account.
- Proof of attempted cancellation (screenshots of Google Play or Apple subscriptions screen).
- Any tracking or delivery proof for prepaid cards if the complaint relates to card non‑receipt.
Common mistakes
Uninstalling the app instead of cancelling
Many users assume deleting the app cancels paid subscriptions, but storefront subscriptions (Google Play/Apple) continue until explicitly cancelled.
Always check your platform subscription settings rather than relying on app removal.
Delaying fraud reports and incomplete documentation
Waiting to report suspected unauthorized charges can reduce the chances of recovery or a chargeback through your bank.
Failing to save receipts, transaction IDs or communication with support makes disputes harder to resolve.
Assuming automatic refunds for unused time
Botim's terms state paid subscription fees are non‑refundable; canceling partway through a period typically does not trigger a pro rata refund.
Ask support and consult your payment provider, but do not assume a refund will be issued automatically.
Comparative recap
Platform comparison
| Platform | How to cancel | Refund policy | Key note |
|---|---|---|---|
| Google Play | Google Play → Payments & Subscriptions → Subscriptions → Cancel | Subscriptions are non‑refundable per terms; cancellations stop renewal, effective end of period | Uninstalling does not cancel the subscription |
| App Store (iOS) | Apple ID Account Settings → Subscriptions → Cancel or turn off auto‑renew | Non‑refundable by default; access continues until period end | Manage via Apple ID, not the app |
| Web / Botim account | App → Account or Botim Money → Delete Account (clear pending transactions first) | Account deletion does not imply subscription refunds; refunds only in limited cases (e.g., fraud) | Deletion may take up to 15 days and account is disabled in the interim |
After cancelling
Things to check
Confirm cancellation in the store (Google Play or Apple) and save a screenshot showing the subscription is cancelled or auto‑renew off.
Review your bank or card statement next billing date to ensure no further charges occur; report any unexpected charges immediately.
Helpful links and next steps
- Botim Android VIP FAQ: botim.me
- Botim account deletion: Delete your account
- Botim Terms: Terms & Conditions
- Botim payment & refund FAQ: Payment & refund policy
- App Store (Nigeria) listing: Botim on Apple
- FCCPC (Nigerian consumer protection): fccpc.gov.ng
Address
Registered office
Algento (developer of Botim)
Tamouh Tower 3, Building of Tamouh Investment, Al Reem Island, Abu Dhabi, UAE.
Developer contact note
No specific cancellation postal address is published; use the in‑app account deletion and the online FAQs for cancellation and refund processes.
If you need further escalation, include the registered office address in any formal correspondence.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.