Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Pikzels service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Pikzels: Easy Method
What is Pikzels
Overview
Pikzels is an AI-powered thumbnail and image editing service used to create YouTube thumbnails and other visual assets quickly.
It offers subscription plans with credits, AI features like Recreate and FaceSwap, and both web and mobile purchase options.
Main features
Key features include automated thumbnail generation, editable templates, and credit-based usage for exports and edits.
Plans vary by credits and features, from basic AI tools to full premium feature sets for high-volume creators.
How to cancel Pikzels
Cancel on iOS (App Store)
- Open Settings on your iPhone or iPad.
- Tap your name → Subscriptions.
- Find Pikzels and tap Cancel Subscription to stop future renewals.
- For refunds or purchase issues, contact Apple Support: Apple subscriptions.
Cancel on Android (Google Play)
- Open the Google Play app on your device.
- Tap Profile → Payments & subscriptions → Subscriptions.
- Select Pikzels and choose Cancel subscription to end auto-renewal.
- For refunds or disputed charges, contact Google Play support: Google Play refunds.
Cancel on the Web (Pikzels site)
- Log in at the Pikzels website and go to your account or billing/subscriptions page.
- Locate the active subscription and choose Cancel or Manage → Cancel to stop future billing.
- If you cancel during the 7-day free trial, cancellation prevents any charge.
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access until the end of the current billing period.
For trial cancellations on the web, access usually ends immediately without charge if cancelled within 7 days.
Auto-renewal and billing
Cancellation stops future automatic renewals; it does not usually prorate or refund the current paid period automatically.
Billing treatment depends on where you subscribed (Apple, Google, or Pikzels web).
Data and account retention
Your account data, templates, and assets are generally retained according to Pikzels’ data and retention policy.
Contact Pikzels support if you need account deletion or data export after cancellation.
Will I get a refund?
Refunds for web free trial
- If you cancel a web subscription during the 7-day free trial, no charge occurs and no refund is necessary.
Refunds for paid subscriptions
- There is no clearly stated refund policy for paid web subscriptions after the trial; users should contact Pikzels support or their payment provider to request a refund.
- App Store purchases: refunds are handled by Apple under Apple’s policies.
- Google Play purchases: refunds are handled by Google under Google’s policies.
How to request a refund
Prepare your account email, receipt, subscription ID, and screenshots, then contact Pikzels support or the payment provider that charged you.
If you believe the service was misrepresented or defective, include evidence when contacting support or filing a complaint with regulators.
Pikzels plans and pricing
Overview of plans
Below are the main plans and prices as listed. Prices are shown in euros and feature summaries are based on Pikzels’ credit system.
Check your billing page for the exact amount you were charged and whether your plan was billed monthly or annually.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Essential (annual billing) | €145.25/year (~€12.10/month) | Annual | 240 thumbnails per year (2,400 credits), basic AI features |
| Essential (monthly billing) | €17.29/month | Monthly | 200 credits/month, basic AI features |
| Premium (annual billing) | €290.42/year (~€24.20/month) | Annual | 1,800 thumbnails per year (18,000 credits), advanced features |
| Premium (monthly billing) | €34.57/month | Monthly | 1,500 credits/month, advanced features |
| Ultimate (annual billing) | €580.85/year (~€48.40/month) | Annual | 5,400 thumbnails per year (54,000 credits), all premium features |
| Ultimate (monthly billing) | €69.14/month | Monthly | 4,500 credits/month, all premium features |
Your consumer rights in Nigeria
Legal summary
Under Nigerian law, including the Federal Competition and Consumer Protection Act 2018, blanket "no refund" policies may be illegal when services are misrepresented or defective.
Consumers generally retain the right to cancel and obtain refunds where services are not delivered as promised or are unsatisfactory.
How to escalate
- You can lodge complaints with the Federal Competition and Consumer Protection Commission (FCCPC) if you believe a provider breached consumer rights.
- Keep all proof of purchase, communications, and examples of the issue when filing a complaint.
Customer experiences
Positive feedback
Many users praise Pikzels for a fast, intuitive interface and high-quality thumbnails that save time compared with hiring designers.
Features like Recreate, FaceSwap, and AI prompt understanding are frequently mentioned as improving click-through and viewer engagement.
Negative feedback
Some users report poor outputs that consume many credits, such as images with defects (extra limbs) or regressions in edit quality.
Common complaints include confusing trial flows that lead to immediate payment pages, difficulty cancelling outside the app stores, and occasionally misleading or hard-to-use UI.
Documentation checklist
Essential items to collect
- Account email and username associated with Pikzels.
- Order receipt or billing statement showing the charge.
- Subscription ID or plan name and billing period.
- Screenshots of subscription pages, trial offers, or problematic outputs.
Optional supporting evidence
- Message history with Pikzels support or app store charge dispute logs.
- Examples of defective images or timestamps showing when issues occurred.
- Bank or card statements identifying the merchant charge.
Common mistakes
Assuming web cancellation applies to app store purchases
Some users cancel on the Pikzels website expecting charges from Apple or Google to stop; App Store and Google Play subscriptions must be cancelled through those stores.
Always check which provider billed you before cancelling.
Missing trial cancellation timing
Users sometimes believe "trial" always prevents charges, but aggressive flows can trigger payment pages; cancelling during the 7-day web trial is required to avoid charges.
Verify the trial end date and cancel inside the web account before that date.
Contacting the wrong channel for refunds
Requesting refunds via email or Discord can be slower; for App Store/Google Play purchases, use Apple or Google refund processes instead of expecting Pikzels to refund those charges.
For web charges, include receipts and evidence when contacting Pikzels support to speed handling.
Comparative recap
At-a-glance comparison
| Action / Topic | App Store (iOS) | Google Play (Android) | Web (Pikzels site) |
|---|---|---|---|
| How to cancel | Settings → [your name] → Subscriptions → Cancel | Google Play app → Profile → Payments & subscriptions → Subscriptions → Cancel | Pikzels account → Billing/Subscriptions → Cancel |
| Who handles refunds | Apple handles refunds under its policies | Google handles refunds under its policies | Pikzels support should be contacted; no clear post-trial refund policy stated |
| Trial behavior | Managed by Apple; check subscription status in Apple ID | Managed by Google Play; check subscription in Play Store | 7-day free trial - cancelling during trial prevents charges |
| Where to manage account | Apple ID account settings | Google Play account settings | Pikzels web account dashboard |
| Typical outcome after cancel | Access until period end; no further Apple renewals | Access until period end; no further Google renewals | Access rules vary; web trial cancellation prevents charge |
After cancelling
Next steps
Confirm cancellation by checking your subscription status in the billing area of the platform you used to subscribe.
Save confirmation emails or screenshots showing the cancellation to support any future disputes.
Helpful links
- Manage Apple subscriptions
- Manage Google Play subscriptions
- Pikzels website (log in to manage web subscriptions)
- Federal Competition and Consumer Protection Commission (FCCPC)
Address
Mailing address
PO Box 1769, Colorado, United States
Notes on correspondence
If you need to send postal cancellation requests or supporting documents, include your account email and screenshots of the purchase.
Postal mail may be slower; consider using the in-app/app-store channels or Pikzels support first for faster handling.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.