How to Cancel Subscription on Vsco | Postclic
Cancel Vsco
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Cancel
When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for NGN 3,322.00 with a mandatory first month at NGN 81,389.00, then subsequently NGN 81,389.00/month with no commitment.

Nigeria

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Termination letter drafted by a specialized lawyer
Expéditeur
How to Cancel Subscription on Vsco | Postclic
Vsco
1500 Broadway, Suite 300
94612 Oakland United States
membercare@vsco.co
Subject: Cancellation of Vsco contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Vsco service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Vsco
1500 Broadway, Suite 300
94612 Oakland , United States
membercare@vsco.co
REF/2025GRHS4

Cancel Vsco: Easy Method

What is Vsco

Overview

VSCO is a photo and video editing app with member subscriptions that add presets, tools and cloud features. It offers both Plus and Pro membership levels across mobile and web platforms.

Memberships

Memberships are sold through the App Store, Google Play, and web (Stripe) and include recurring billing. Billing and cancellation follow the platform used to subscribe.

How to cancel Vsco

App Store (iOS)

  • Open Settings on your iPhone or iPad and tap your name, then Subscriptions.
  • Find VSCO Membership and tap Cancel Subscription. Apple manages the subscription and VSCO cannot cancel it for you.
  • For Apple support see Apple subscription support.

Google Play (Android)

  • Open the Google Play Store, tap your profile, then Payments & subscriptions → Subscriptions.
  • Select VSCO and tap Cancel subscription. VSCO cannot cancel Play subscriptions on your behalf.
  • For Google Play help see Google Play subscriptions.

Web (Stripe)

  • If you subscribed on the web, sign in to your VSCO account and go to Account → Manage Billing to access the Stripe portal.
  • Cancel from the Stripe billing portal; VSCO staff cannot cancel web/Stripe subscriptions for you.
  • If you need help with billing on web, consult VSCO Help Center.

What happens when you cancel

Access and features

After cancellation you typically retain access until the end of the current paid period. Premium tools and presets will be disabled when the subscription expires.

Billing and renewal

Automatic renewal stops at the end of the billing cycle. No new charges will be made after the paid period finishes if cancellation succeeded through the platform.

Data and account

Your VSCO account and uploaded content usually remain unless you delete the account. Cancelling membership does not automatically delete your VSCO data.

Will I get a refund?

VSCO policy

VSCO is unable to issue refunds directly to users. Refunds must be requested through the platform where you purchased the subscription.

Platform exceptions and windows

  • Google Play: Google may refund a subscription if requested within 48 hours of purchase.
  • App Store and Samsung: Refunds are handled case-by-case by Apple or Samsung; VSCO directs users to those platforms.
  • There is no general 14‑day legal right mentioned in VSCO documentation; a 7‑day free trial may apply and charges occur if not cancelled before trial ends.

Vsco plans and pricing

Overview

Pricing varies by platform and local App Store conversion. The examples below reflect approximate EUR equivalents from Nigerian listings.

Price table

Plan Price (approx) Period Features
Yearly Plus €31.20 (approx) Yearly Plus membership - mobile tools, 200+ presets, video editing, community access
Monthly Plus €2.06 (approx) Monthly Plus membership - mobile tools, 200+ presets, video editing, community access
Yearly Pro €18.70 (approx) Yearly Pro membership - full suite mobile & desktop tools, AI Lab, Lightroom integration, Pro presets, portfolio, cloud sync
Monthly Pro €4.31 (approx) Monthly Pro membership - full suite mobile & desktop tools, AI Lab, Lightroom integration, Pro presets, portfolio, cloud sync

Note: Prices are based on Nigerian App Store listings in ₦ and converted approximately to EUR using a rate of ₦1,600 = €1. Actual billing may vary with taxes and exchange rates.

Your consumer rights in Nigeria

Local law

Nigerian consumer protection generally requires clear description of digital goods and fair cancellation/refund terms. VSCO’s published policy relies on platform rules (Apple, Google, Stripe).

Practical steps

  • Keep receipts and order IDs for any dispute or refund request.
  • Check the Federal Competition and Consumer Protection Commission (FCCPC) for guidance and possible complaints: fccpc.gov.ng.
  • If platform rules do not resolve the issue, consider lodging a formal complaint with FCCPC for further help.

Customer experiences

Positive feedback

  • Users praise photo quality, strong editing tools and film‑look presets.
  • Longtime users often highlight creative presets and editing workflows that they enjoyed prior to subscription changes.

Negative feedback

  • Common complaints include difficulty cancelling free trials and unexpected billing after attempted cancellation.
  • Reports of poor or unresponsive customer support, loss of previously purchased presets locked behind subscriptions, and hard account recovery are frequent.

Documentation checklist

Required items

  • Proof of purchase: App Store/Google Play order ID or web receipt.
  • Account email or username used for VSCO.
  • Screenshots showing subscription status, billing dates and attempted cancellations.

Optional items

  • Bank or card statement lines showing the charge for the subscription.
  • Any correspondence with VSCO support or platform support responses.

Common mistakes

Not cancelling in the correct platform

Users often try to cancel through VSCO or email support when the subscription was purchased via Apple or Google. Platform subscriptions must be cancelled in the store used to subscribe.

Assuming refunds are automatic

Many assume VSCO will refund directly; however VSCO cannot issue direct refunds for App Store or Google Play purchases. Always request refunds through the original platform.

Comparative recap

At a glance

This table summarises how to cancel and where to request refunds per platform. Use it to identify the correct channel quickly.

Key differences

Apple and Google manage subscriptions and refunds directly. Web (Stripe) subscriptions require managing billing via the account portal and may follow merchant/Stripe processes.

Platform How to cancel Refund route Can VSCO cancel for you? Refund window
App Store (iOS) Cancel via iPhone/iPad Settings → Subscriptions or App Store subscription management. Request refund via Apple (Apple decides case-by-case). No - Apple manages cancellations. Varies
Google Play (Android) Cancel via Google Play Store → Subscriptions. Request refund via Google Play. No - Google manages cancellations. May refund if requested within 48 hours (Google Play)
Web (Stripe) Sign in to VSCO → Account → Manage Billing to access Stripe portal and cancel. Contact Stripe/merchant billing or VSCO through the billing portal; VSCO staff cannot cancel for you. No - cancellation handled by user via Stripe portal. Varies (merchant/Stripe)

After cancelling

Check and confirm

Verify your subscription status in the platform’s subscription page and check for a confirmation email or receipt. Monitor your bank or card for any unexpected charges.

If issues persist

  • Contact the platform support (Apple, Google, Stripe) with the receipt and screenshots.
  • Contact VSCO Help Center for account-related questions: VSCO Help Center.
  • If unresolved in Nigeria, consider contacting the FCCPC: fccpc.gov.ng.

Address

VSCO headquarters

Visual Supply Company

1500 Broadway, Suite 300, Oakland, California 94612, United States

Mailing tips

If sending documents by post, include your account email, order IDs, a short summary of your request and return contact details. Keep copies of everything you send.

FAQ

To cancel your Vsco subscription on the App Store, open Settings on your iPhone or iPad, tap your name, then Subscriptions. Find Vsco Membership and tap Cancel Subscription. Remember, Apple manages the subscription, so you cannot ask Vsco to cancel it for you. It's advisable to keep proof of cancellation.

Refunds for Vsco subscriptions must be requested through the platform where you purchased the subscription. For example, if you subscribed via Google Play, you may request a refund within 48 hours of purchase. Always check your contract for specific refund policies.

When you cancel your Vsco membership, your account and uploaded content typically remain intact unless you choose to delete your account. However, premium tools and presets will be disabled once the subscription expires. Keep a record of your cancellation for future reference.

If you subscribed to Vsco via the web, sign in to your account, go to Account, then Manage Billing to access the Stripe portal. You can cancel your subscription from there. Vsco staff cannot cancel web subscriptions for you, so ensure you keep proof of your cancellation.

To avoid being charged for the next billing cycle, you should cancel your Vsco subscription before the end of the current paid period. Automatic renewal stops once your cancellation is processed, so it's essential to check your billing cycle details.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.