Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Whispa Konnect service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Whispa Konnect: Easy Method
What is Whispa Konnect
Overview
Whispa Konnect is presented as a service brand combining Whispa offerings with "Konnect" connectivity and product listings. Public information about the exact combination of services under the name Whispa Konnect is limited.
Scope and availability
Available information does not confirm the full product or geographic scope for Whispa Konnect in Nigeria. Specific services may include connectivity plans and health-related promotions, but details are incomplete.
How to cancel Whispa Konnect
Important note before you start
No verified information was found about the exact cancellation procedures for Whispa Konnect via iOS App Store, Google Play, or web accounts.
Because official cancellation steps are unverified, follow the general guidance below and seek confirmation from the provider or your payment method.
Step-by-step actions to attempt cancellation
- Check any app-store subscription settings: open the App Store (iOS) or Google Play > Subscriptions and look for Whispa Konnect; cancel there if present.
- Log into any Whispa Konnect web account and review Account, Subscription, or Billing pages for a cancel option.
- Contact support by email or phone if listed on invoices, receipts, or the provider website; request written confirmation of cancellation.
- If you pay by card, contact your bank or card issuer to stop recurring payments if the provider does not respond.
- Send a written cancellation notice to the company’s registered address and keep proof of posting or delivery.
What happens when you cancel
Access after cancellation
Outcomes can vary: some subscriptions remain active until the paid period ends, while others stop immediately on cancellation.
Because no verified provider policy is available, confirm expected access with Whispa Konnect support before cancelling.
Renewals and data
Recurring billing should stop after a confirmed cancellation, but you must verify with your bank or payment provider if charges continue.
Ask the provider how your account data and any stored content will be handled after cancellation and obtain confirmation in writing.
Will I get a refund?
Verified refund information
No verified information was found confirming a 14-day refund right or a blanket 'no refund' policy for Whispa Konnect.
Because refund rules are not documented publicly, refunds (if any) are likely handled case-by-case by the provider or by the payment platform.
Exceptions and how to request a refund
- Request a refund in writing to the provider, explaining dates, charges and reason, and keep copies of all correspondence.
- If the provider refuses or does not respond, contact your bank or card issuer to request a chargeback, supplying evidence.
- Consider filing a complaint with the relevant consumer protection authority in Nigeria if you suspect unfair practice.
Whispa Konnect plans and pricing
Table overview
The following table lists available plan names, prices, billing periods and features drawn from public pricing notes and promotions where present.
Pricing notes
Prices shown are as provided in available sources; some items are satellite-internet plans listed in EUR and Whispa promotional items are included.
| Plan | Price | Period | Features |
|---|---|---|---|
| Unlimited 25 (25 Mbps) | €12.33/month | Monthly | Unlimited satellite internet, 25 Mbps downstream, upload up to 3 Mbps |
| Unlimited 30 (30 Mbps) | €17.00/month | Monthly | Unlimited satellite internet, 30 Mbps downstream |
| Unlimited 40 (40 Mbps) | €26.33/month | Monthly | Unlimited satellite internet, 40 Mbps downstream |
| Unlimited 50 (50 Mbps) | €39.67/month | Monthly | Unlimited satellite internet, 50 Mbps downstream |
| Unlimited 50 + Speed option (100 Mbps) | €45.27/month | Monthly | Unlimited satellite internet, up to 100 Mbps downstream |
| Whispa Gold (promo) | €0.83 (once, limited promo) | Promotion (May 17 - 31, 2025) | Unlimited doctor chats, access to all Whispa doctors, up to 90% savings |
| Whispa Resin Treatment (genital warts) | €13.00 (one-off) | Per treatment package | Consultation plus first two resin sessions |
Your consumer rights in Nigeria
Relevant authorities
The Federal Competition and Consumer Protection Commission (FCCPC) is the main body for consumer complaints in Nigeria.
For statutory interpretation or to commence official action, contact the FCCPC or consult a local lawyer for advice specific to your situation.
Practical guidance
- Keep records of contracts, receipts, and communications when seeking refunds or disputing charges.
- Use your bank’s dispute or chargeback processes if payments are unauthorized or the provider fails to fulfil services.
- File a complaint with FCCPC if you believe there is an unfair or deceptive business practice.
Customer experiences
Verified Whispa Konnect reviews
No user reviews specifically for Whispa Konnect Nigeria were located on TrustPilot or ProductReview Nigeria in the available data.
Because verified reviews are absent, form expectations based on direct contact with the provider rather than internet reputation alone.
Related service feedback
Reviews of other services named "Konnect" (not Whispa Konnect) have reported issues like slow internet and poor support; these may not apply to Whispa Konnect.
When relying on third-party reviews, verify that the review refers to the same legal entity and service before drawing conclusions.
Documentation checklist
Essential documents to gather
- Account statements showing subscription start date and recurring charges.
- Copies of invoices, promotional offers, and terms shown at signup.
- All email or chat communications with the provider, including cancellation confirmations if any.
Documents for disputes and refunds
- Proof of payment (bank statement or card transaction details).
- Photographic or screenshot evidence of advertised terms if they differ from what you received.
- Proof of posted written notice (courier receipt or registered mail tracking).
Common mistakes
Assuming app-store cancellation always applies
Customers sometimes cancel in an app store but forget to cancel a separate account or payment method held by the service provider.
Always confirm both the app-store subscription and any direct billing with the provider.
Not keeping confirmation or proof
Failing to save cancellation confirmations, receipts or emails makes refunds or chargebacks harder to prove.
Always request and archive written confirmation after you cancel.
Comparative recap
Summary table
| Aspect | Whispa Konnect (verified) | Notes / Typical alternatives |
|---|---|---|
| Cancellation procedure | No verified procedure found | Try app store, provider website, support contact, bank stop-payment, or written notice to registered address |
| Refund policy | No verified 14-day or 'no refund' policy found | Request refund in writing; use bank chargeback or FCCPC complaint if needed |
| Pricing | Multiple plans listed with EUR prices and promotions | Prices may be converted from NGN; check current local pricing from the provider |
| Customer reviews | No reviews specifically for Whispa Konnect found | Reviews of similar-named services exist but may not be applicable |
After cancelling
What to monitor
Watch your bank or card statement for any further charges for at least two billing cycles after cancellation.
If you receive further charges, contact the provider and your card issuer immediately to dispute them.
Helpful links
- Apple - cancel subscriptions
- Google Play - cancel subscriptions
- Federal Competition and Consumer Protection Commission (FCCPC)
- Contact your bank or card issuer for chargeback details (use your bank's website)
Address
Registered address
Whispa Konnect Ltd - Registered address as per available corporate registry records:
27 ALARA STREET, SABO YABA, LAGOS STATE
How to send written notice
- Send a signed cancellation letter by registered post or courier to the address above and retain proof of delivery.
- Include account identifiers, dates, and a clear request to cancel and, if requested, refund details.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.