Servizio di disdetta N°1 in Italy
Gentile Signora, Egregio Signore,
Con la presente Le notifico la mia decisione di porre fine al contratto relativo al servizio Wyndham.
Questa notifica costituisce una volontà ferma, chiara e non equivoca di disdire il contratto, con effetto alla prima scadenza possibile o conformemente al termine contrattuale applicabile.
La prego di prendere ogni misura utile per:
– cessare ogni fatturazione a partire dalla data effettiva di disdetta;
– confermarmi per iscritto la corretta presa in carico della presente richiesta;
– e, se del caso, trasmettermi il saldo finale o la conferma di saldo.
La presente disdetta Le è indirizzata tramite posta elettronica certificata. L'invio, la marcatura temporale e l'integrità del contenuto sono stabiliti, il che ne fa uno scritto probante conforme ai requisiti della prova elettronica. Dispone quindi di tutti gli elementi necessari per procedere al trattamento regolare di questa disdetta, conformemente ai principi applicabili in materia di notifica scritta e di libertà contrattuale.
Conformemente alle regole relative alla protezione dei dati personali, Le chiedo inoltre:
– di eliminare l'insieme dei miei dati non necessari ai Suoi obblighi legali o contabili;
– di chiudere ogni spazio personale associato;
– e di confermarmi l'effettiva cancellazione dei dati secondo i diritti applicabili in materia di protezione della vita privata.
Conservo una copia integrale di questa notifica così come la prova di invio.
Cancel Wyndham: Easy Method
What is Wyndham
Overview
Wyndham is a global hospitality company that operates hotels, resorts, vacation ownership (timeshare-like) packages and booking platforms. It offers both standard hotel bookings and packaged travel or timeshare-style vacation products through brands such as Club Wyndham and Wyndham Trips.
Products you may encounter
Products commonly sold include individual hotel stays, packaged vacation offers (timeshare-like access), membership or rewards accounts, and app-based booking services. Cancellation and change rules differ by product type and by booking date.
How to cancel Wyndham
Online and self-service steps
- Locate your reservation or package confirmation number and login to the Wyndham portal or app.
- Check the terms and cancellation window on the booking confirmation before proceeding.
- Use the site’s cancellation or change flow and save screenshots of each step and the confirmation page.
Phone, mail and formal notice steps
- If online option is unavailable, call the customer service number shown on your confirmation and ask for a cancellation reference number.
- Send a written cancellation to Wyndham Vacation Resorts Inc., including reservation details, dates, and a clear statement of cancellation; use tracked mail and email where possible.
- Keep copies of payment receipts, emails, timestamps and any live-chat transcripts to support your claim if penalties are applied or refund is denied.
Timing rules to follow
- General Wyndham timeshare-like packages: changes/rescheduling permitted up to 61 days before arrival without penalty; within 14 days of arrival no changes/refunds are allowed.
- Penalty schedule (reported): notices 60 - 30 days before arrival may incur about $100 per person; 29 - 15 days about $150; within 14 days about $200 per person; no refunds within 14 days.
- Club Wyndham South Pacific variations: cancellations allowed 30 days before use when booked 13 - 61 days ahead; 10 days before if booked 60 - 15 days ahead; 48 hours before if booked 14 - 48 hours ahead; none less than 48 hours.
What happens when you cancel
Access and reservations
When cancellation is accepted you lose access to the reserved accommodation or package on the cancelled dates. If cancellation occurs after the allowed window, the booking may be forfeited and no rebooking permitted.
Memberships, points and renewals
Rewards, points or membership benefits tied to the booking may be adjusted or forfeited depending on the product’s terms. Downgrades or lost points are a commonly reported customer issue.
Data, records and confirmation
Always obtain a written cancellation confirmation and preserve timestamps, confirmation numbers and correspondence. These records are essential for refunds, chargebacks or regulatory complaints.
Will I get a refund?
Wyndham policy summary
Wyndham’s global policy for timeshare-like packages typically disallows refunds within 14 days of arrival and applies penalties based on notice timing. Exact amounts and eligibility depend on the product and booking date.
Exceptions and Nigeria law
Under Nigeria’s Federal Competition and Consumer Protection Act (FCCPA) 2018, blanket “no refund” policies are unlawful. Consumers have the right to cancel advance bookings subject only to a reasonable deduction.
Recommended steps if refund denied
- Request a written explanation of the refund denial and the specific contractual clause relied on.
- Reference FCCPA rights when dealing with Wyndham in Nigeria and keep all documentation for a complaint to regulators or a chargeback request.
Wyndham plans and pricing
Available plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Wyndham Hotels & Resorts app download | Free (€0.00) | One-time (download) | Book hotels, manage Wyndham Rewards, track points |
Notes on pricing
No paid subscription pricing in EUR for Nigeria was found for the app. Fees and penalties for cancellations vary by package and notice period as described earlier.
Your consumer rights in Nigeria
FCCPA 2018 - key protections
The Federal Competition and Consumer Protection Act (2018) protects Nigerian consumers from unfair terms such as blanket “no refund” clauses. Advance booking cancellations are permitted with only reasonable deductions.
Relevant court precedents and enforcement
Courts in Nigeria (for example an Enugu High Court decision) have invalidated “no refund” policies in related consumer disputes. Other cases affirm refunds or redress where services are defective or misrepresented.
How to enforce your rights
- File a complaint with the Federal Competition and Consumer Protection Commission (FCCPC).
- Pursue chargebacks through your payment provider if documentary proof supports your claim.
- Consider small claims court or legal counsel for higher-value disputes or persistent refusals.
Customer experiences
Positive reports
Some customers report friendly, helpful staff and smooth service experiences. Positive reviews highlight attentive employees and seamless check-in in certain locations.
Negative reports
Frequent negative feedback includes cleanliness issues, misleading photos, unresponsive customer service, difficulty obtaining cancellations or refunds, high-pressure timeshare sales tactics, and problems with rewards accounts.
What the mixed reviews mean for you
Because experiences vary by property and booking channel, always document the condition of the property and all communications to protect your rights if issues later arise.
Documentation checklist
Reservation and payment proof
- Booking confirmation number and full reservation details.
- Payment receipts, credit/debit card statements showing the charge.
Communication and terms
- All emails, live chats and written notices with timestamps and sender/recipient addresses.
- Screenshots of terms & conditions, cancellation policy and any pricing or penalty language.
Evidence of problems
- Photos/videos of room condition, missed services or misrepresentation.
- Names of staff you spoke with and any in-person incident reports.
Common mistakes
Missing cancellation deadlines
Many consumers miss the specific cancellation window that applies to their product (for example the 61-day, 30-day, 14-day or 48-hour windows). Missing the deadline often results in higher penalties or forfeiture.
Relying on “no refund” notices
Some customers assume a posted “no refund” policy is absolute. Under Nigerian law that may be unenforceable, so relying on it without seeking redress is a mistake.
Poor documentation and wrong channels
Failing to keep written records or sending cancellation to the wrong channel (phone only, no written confirmation) makes disputes harder to win. Always follow up verbal cancellations with a written, timestamped notice.
Comparative recap
Quick comparison
| Policy element | Wyndham (global timeshare-like) | Club Wyndham South Pacific | Nigeria (FCCPA 2018) |
|---|---|---|---|
| Cancellation windows | Changes up to 61 days; limited/no changes within 14 days | 30 / 10 / 48-hour windows depending on booking lead time | Right to cancel advance bookings subject to reasonable deduction |
| Refunds within 14 days | No refunds within 14 days (typical policy) | Varies by booking lead time; may be prohibited <48 hrs | Blanket “no refund” clauses are likely invalid |
| Penalty amounts (reported) | Approximately $100 - $200 per person by notice timing | Penalties depend on booking window and property rules | Permitted only as a reasonable deduction; must be justified |
| Legal override | Contract terms enforceable except where local law overrides | Local booking rules apply but may be subject to local law | FCCPA and court precedent can override unfair contract terms |
How to use this table
Use the comparison to check which rules apply to your booking and when to escalate under Nigerian law if a refund is refused.
After cancelling
Immediate next steps
- Obtain written cancellation confirmation and save it with all supporting documents.
- Monitor your bank/credit card for refund or applied penalty charges and record dates.
Escalation and remedies
- File a complaint with the Federal Competition and Consumer Protection Commission: fccpc.gov.ng.
- Request a chargeback from your card issuer if you have proof and the merchant refuses a lawful refund.
- Consider small claims court or consumer legal advice for unresolved higher-value disputes.
Address
Corporate mailing address
Wyndham Vacation Resorts Inc., 6277 Sea Harbor Drive, Orlando, Florida 32821, USA.
Sending rescission or cancellation notices
Use tracked international mail and email where possible. Keep copies and proof of delivery. If you plan legal action, send notices by recorded delivery and keep evidence of receipt.
FAQ
Avviso importante riguardo ai limiti del servizio
Per trasparenza e prevenzione, è essenziale ricordare i limiti inerenti a ogni servizio di invio dematerializzato, anche quando è marcato temporalmente, tracciato e certificato. Le garanzie riguardano l'invio e la prova tecnica, ma mai il comportamento, la diligenza o le decisioni del destinatario.
Attenzione, Postclic non può:
- garantire che il destinatario riceva, apra o prenda conoscenza della tua e-mail.
- garantire che il destinatario tratti, accetti o esegua la tua richiesta.
- garantire l'esattezza o la completezza del contenuto redatto dall'utente.
- garantire la validità di un indirizzo errato o non aggiornato.
- impedire una contestazione del destinatario sulla portata giuridica della posta.