Servicio de cancelación N°1 en Spain
Señora, Señor,
Le notifico mediante la presente mi decisión de poner fin al contrato relativo al servicio Bubble.
Esta notificación constituye una voluntad firme, clara e inequívoca de cancelar el contrato, con efecto en la primera fecha posible o de conformidad con el plazo contractual aplicable.
Le ruego tome todas las medidas útiles para:
– cesar toda facturación a partir de la fecha efectiva de cancelación;
– confirmarme por escrito la buena toma en cuenta de la presente solicitud;
– y, en su caso, transmitirme el recuento final o la confirmación de saldo.
La presente cancelación le es dirigida por e-correo certificado. El envío, el sellado de tiempo y la integridad del contenido están establecidos, lo que lo convierte en un escrito probatorio que responde a las exigencias de la prueba electrónica. Por lo tanto, dispone de todos los elementos necesarios para proceder al tratamiento regular de esta cancelación, de conformidad con los principios aplicables en materia de notificación escrita y libertad contractual.
De conformidad con las reglas relativas a la protección de datos personales, le solicito también:
– suprimir el conjunto de mis datos no necesarios para sus obligaciones legales o contables;
– cerrar todo espacio personal asociado;
– y confirmarme el borrado efectivo de los datos según los derechos aplicables en materia de protección de la vida privada.
Conservo una copia íntegra de esta notificación así como la prueba de envío.
How to Cancel Your Bubble Subscription: Easy Method
What is Bubble
Overview
Bubble is a no-code web application platform that lets users build and host apps without traditional programming. It provides a visual editor, workflows, and hosting for projects of varying complexity.
Use cases
Users in Nigeria and elsewhere use Bubble for prototypes, internal tools, marketplaces, and customer-facing web apps. Local developers and consultants can help optimise projects and deployments.
How to cancel Bubble
Cancel web subscriptions (Bubble editor / site)
- Open the app in the Bubble editor and use the app sidebar option labeled "Cancel plan".
- Or go to the "App Plan" tab in the editor and follow the cancellation prompts for each app/project.
- Alternatively contact Bubble support via the support bot in the editor to request cancellation of a specific app.
- Cancellations for web plans take effect at the end of the current billing cycle. See Bubble terms: bubble.io/terms.
Cancel mobile store subscriptions (iOS and Android)
- If subscribed via Apple (iOS), cancel through your Apple ID or App Store subscription settings; Bubble cannot cancel or refund App Store subscriptions. See guidance: postclic.com.
- If subscribed via Google Play (Android), cancel in Google Play's subscription management; Bubble has no control over Google Play cancellations or refunds. See guidance: postclic.com.
- For mobile subscriptions, use the store's support and billing tools rather than Bubble support for cancellation and refund requests.
What happens when you cancel
Access and billing
When you cancel a web app plan, the cancellation becomes effective at the end of the current billing cycle. You will retain access to paid features until that date.
Billing stops after the current period; make sure each app/project has been cancelled if you have multiple projects billed separately.
Data and projects
Your app data and project files typically remain available after cancellation, but access to paid features will end as scheduled.
Export or back up data and assets before downgrade or deletion to avoid unintended data loss.
Will I get a refund?
Official refund policy
Bubble does not routinely offer refunds. The company’s public guidance indicates refunds are not guaranteed and standard practice is no automatic refund.
There is no explicit statutory 14-day automatic right to refund described in Bubble’s published policies.
Exceptions and how to request
- Pro-rated refunds for web subscriptions may be granted at Bubble’s discretion in cases where the service was unavailable or unusable.
- Refunds (if any) are more likely after reasonable attempts to contact Bubble support and document the outage or issue. See a summary reference: getbubblenow.com/terms-conditions.
- If you subscribed via Apple or Google Play, request refunds directly from Apple or Google; Bubble cannot process those refunds.
Bubble plans and pricing
Plans table
| Plan | Price | Billing period | Features |
|---|---|---|---|
| Starter | $29.00 per month (annual billing) or $32.00 per month (monthly billing) | Monthly | Custom domain, recurring workflows, 175K workload units, branding, mobile and web deployment |
| Growth | $119.00 per month (annual billing) or $134.00 per month (monthly billing) | Monthly | Premium version control, 2 app editors, 250K workload units, 2FA, custom branches |
| Team | $349.00 per month (annual billing) or $399.00 per month (monthly billing) | Monthly | 5 app editors, sub-apps, 500K workload units, extended logs, team collaboration features |
| Enterprise | Custom (contact sales) | Custom | Custom workload, hosting choice, dedicated support, advanced security |
Notes on pricing and currency
Official pricing on Bubble’s site is shown in USD only. The site does not list local EUR or NGN pricing for Nigeria.
If you need a local currency estimate, convert the listed USD prices using current exchange rates; final charges from payment processors may vary.
Your consumer rights in Nigeria
Legal context
Nigerian consumer protection frameworks may afford rights like refunds or cooling-off periods for some purchases, but Bubble’s policies do not explicitly recognise a company-level 14-day statutory refund.
Where company policy is silent, users may rely on broader consumer protection laws or contractual remedies available in Nigeria.
Practical steps for Nigerian users
- Document communications and attempts to resolve the issue with Bubble support before escalating.
- Consider payment-provider dispute mechanisms (bank chargeback) if you believe unauthorised or incorrect charges occurred.
- Contact local consumer protection authorities or your bank for guidance on digital subscription disputes if needed.
Customer experiences
Positive feedback
Users praise Bubble’s powerful no-code capabilities and its ability to produce working web applications quickly.
Local experts and freelancers in Nigeria (for example, Adewale A.) are noted for helping optimise Bubble projects and workflows.
Common complaints
Many users report difficulty cancelling subscriptions and have experienced continued charges despite cancellation attempts.
Other frequent issues include billing confusion (unexpected or duplicate charges) and technical instability such as slow editors, freezing, or downtime.
Documentation checklist
What to prepare
- Account email and username associated with the Bubble account.
- Names or IDs of the specific app(s)/projects you want to cancel.
- Receipts, billing statements, and screenshots of active subscriptions or charges.
- Evidence of previous cancellation attempts or support conversations, if any.
Where to send your request
- Use the support bot or the editor’s "App Plan" tab to request cancellation for web plans.
- For App Store or Google Play subscriptions use Apple or Google Play subscription management and their support channels.
- For postal correspondence in Nigeria you may use: 10 Hughes Ave, Alagomeji‑Yaba, Lagos 101011, Lagos.
Common mistakes
Assuming one cancellation stops all charges
Many users assume cancelling one app stops all charges; Bubble bills per project, so each app must be cancelled individually.
Failure to cancel every project can result in ongoing charges after the first cancellation.
Using the wrong cancellation channel
Attempting to get Apple/Google subscriptions cancelled via Bubble support often delays resolution; always cancel store subscriptions through the respective app store.
Also, not saving confirmation or evidence of cancellation makes disputes harder to resolve with payment providers.
Comparative recap
Quick comparison table
| Topic | Web subscription (Bubble site/editor) | iOS (App Store) | Android (Google Play) |
|---|---|---|---|
| How to cancel | Cancel each app via editor sidebar, "App Plan" tab, or support bot. | Cancel via Apple ID / App Store subscriptions. | Cancel via Google Play subscription management. |
| Refunds | No routine refunds; prorated refunds possible at Bubble's discretion for outages. | Refunds handled by Apple; contact Apple support. | Refunds handled by Google; contact Google Play support. |
| Who controls billing | Bubble controls billing for web/editor subscriptions. | Apple controls billing and payments for App Store subscriptions. | Google controls billing and payments for Play Store subscriptions. |
| Timing | Cancellations take effect at end of current billing cycle. | Store-managed subscriptions follow store cancellation timing and policies. | Store-managed subscriptions follow store cancellation timing and policies. |
Key takeaway
Web plan cancellations are handled in the Bubble editor and take effect at period end; mobile store subscriptions must be managed in their respective stores.
After cancelling
Follow-up actions
- Export data and backups from each app before access to paid features ends.
- Save cancellation confirmation, transaction records, and support correspondence for 60 - 90 days.
- Revoke API keys and update any linked payment methods or integrations if needed.
Helpful links
- Bubble terms and service: bubble.io/terms.
- Refunds and policy references: getbubblenow.com/terms-conditions.
- Guidance on cancelling store subscriptions: postclic.com.
Address
Mailing address
10 Hughes Ave, Alagomeji‑Yaba, Lagos 101011, Lagos.
Notes on correspondence
This postal address is the explicit address listed for Bubble correspondence in Nigeria and can be used for formal cancellation requests or mailed disputes.
For faster handling, use the in-editor support bot or official account channels before sending postal mail.
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FAQ
Advertencia importante sobre las limitaciones del servicio
En aras de la transparencia y prevención, es esencial recordar las limitaciones inherentes a todo servicio de envío desmaterializado, incluso cuando está sellado con fecha y hora, rastreado y certificado. Las garantías se refieren al envío y la prueba técnica, pero nunca al comportamiento, la diligencia o las decisiones del destinatario.
Atención, Postclic no puede:
- garantizar que el destinatario reciba, abra o tome conocimiento de su e-correo.
- garantizar que el destinatario trate, acepte o ejecute su solicitud.
- garantizar la exactitud o completitud del contenido redactado por el usuario.
- garantizar la validez de una dirección errónea o no actualizada.
- impedir una contestación del destinatario sobre el alcance jurídico del correo.